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bad service, no clean rooms, are 2 days that the blanket and towels are dirty and nobody come to cleaned... in the reception rooom they make a mistake with the days that we are staying. and what they say.."sorry".. u have to pay too much...More
We stayed in this hotel during a long weekend with our kids.
( 10 and 14 years old)
We booked a family room.
When we arrived earlie on friday we could directly check in.
Thanks so much.
Room was big and great view...More
Good location but that is about it. Not child friendly and generally speaking hardly anybody speaks anything but german and particularly unfriendly and unhelpful staff. Food is primarily functional and room is in urgent need of modernization. Price is reasonable but much better options in...More
One year later, but what a difference to be here without snow. The difference is like day and night. We were here again for a wonderfull congres. The booking of our perfect, nice and space room went perfect. Unfortunally the vieuw was without snow. Breakfast...More
We have just got back from our 5 day stay over christmas and it was wonderful. As a group of 5 (grandparents 78 and 80, parents and 5 year old daughter) with 2 rooms, there was something for everyone. Even though there was hardly any...More
Response from SauerlandSternHotel1 | Property representative |
Hello from Willingen,
we offer a laundry service. You can hand in your laundry at the reception desk or let it be picked up from the room. Normally you will get it back cleaned the next day, at the weekend it could take a... More
Hello from Willingen,
we offer a laundry service. You can hand in your laundry at the reception desk or let it be picked up from the room. Normally you will get it back cleaned the next day, at the weekend it could take a little longer.
Your Sauerland Stern Hotel
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"Rooms atu the backside have vieuw on mountains, rooms in front vieuw on conference centre and some skipistes."