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02/07/2017 03/07/2017
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    Hotel Schloss Pontresina Family & Spa

    Maistra, Via 215, Pontresina 7504, Switzerland
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    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$215
          US$209
          US$215
          US$209
          Traveller (107)
          Room & Suite (38)
          Dining (16)
          Grand Hotel Kronenhof
          835 reviews
          #1 of 21 hotels in Pontresina
           
          Hotel Saratz
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          #2 of 21 hotels in Pontresina
           
          Hotel Schweizerhof Pontresina
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          Hotel Walther
          166 reviews
          #4 of 21 hotels in Pontresina
           
          Overview
          • Excellent46%
          • Very good34%
          • Average11%
          • Poor7%
          • Terrible2%
          Travellers talk about
          Free Wifi
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Suites
          Bar/Lounge
          Multilingual Staff
          Spa
          Wheelchair Access
          Dry Cleaning
          Tennis Court
          Shuttle Bus Service
          Babysitting
          4.0 Star Hotel
          All hotel details
          Offers from Hotel Schloss Pontresina Family & Spa
          Offers & Announcements: Package Deal
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          Grand Hotel Kronenhof
          835 reviews
          #1 of 21 hotels in Pontresina
           
          Hotel Saratz
          525 reviews
          #2 of 21 hotels in Pontresina
           
          Hotel Schweizerhof Pontresina
          140 reviews
          #12 of 21 hotels in Pontresina
           
          Hotel Walther
          166 reviews
          #4 of 21 hotels in Pontresina
           
          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Write a Review
          Reviews (385)
          Traveller rating
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          Time of year
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          1 - 5 of 385 reviews

          Reviewed 19 April 2017

          Very Italian vibe and newly renovated rooms. We never had dinner, just breakfast. We usually took the bus to get to/from the hotel everywhere which was really convenient. Consider coming by train to Pontresina. Parking seems to be a problem. We enjoyed the spa area...More

          Thank 40goldmarie
          Response from CastellaniElena, General Manager at Hotel Schloss Pontresina Family & SpaResponded yesterday

          Dear Goldmarie, I thank you to choose Hotel Schloss for your holiday and having reviewed your opinion. I am pleased that you liked our 4 stars hotel and their location. Regarding the garage, we noticed that the big cars are struggling to move in all...More

          Reviewed 6 March 2017

          Excellent Hotel team. The only thing that I have to criticize is that many "small" extracts (e.g. late check out after 12:30 p.m., even if easily possible) are charged extra. Breakfast, lunch and dinner are typical Italian Style, good quality, just great to have that...More

          Thank Stephan O
          Response from CastellaniElena, General Manager at Hotel Schloss Pontresina Family & SpaResponded 28 March 2017

          Dear Stephan, Thank you for choosing Hotel Schloss Family & Spa for your stay in Pontresina and for taking the time to share your experience with us. It’s a pleasure for us to know that you enjoyed your stay and the Team. Regarding the late...More

          Reviewed 2 March 2017 via mobile

          Been here on a weekend trip to Saint Moritz ski resort, stunning architecture, nicely renovated, but seems to have seen the best of its days. Great sauna & spa, though. Below-average service unfortunately.More

          Thank Chris E
          Response from CastellaniElena, General Manager at Hotel Schloss Pontresina Family & SpaResponded 10 March 2017

          Dear Chris E, Thank you for choosing Hotel Schloss Family & Spa for your holiday and took the time to write a review on your experience. It’s a pleasure for us that you liked our building and especially our spa. I’m really sorry that you...More

          Reviewed 1 March 2017 via mobile

          I have been to this hotel twice in 2017 and it offers very nice and modern room, super comfy bed, nice bar and beautiful spa. Defenetely a good address. People working there are very kind too. The only thing that it could be improved is...More

          Thank Elisa B
          Response from CastellaniElena, General Manager at Hotel Schloss Pontresina Family & SpaResponded 10 March 2017

          Dear Elisa B, I appreciate that you took time to write a review on your experience, it is very important for us to receive your feedback. It’s also a pleasure that you have been to Hotel Schloss twice this year and to know that you...More

          Reviewed 25 February 2017 via mobile

          Generally reception and bar staff are friendly. Went half board but water was charged and tap water is too dangerous to drink according to staff. Room was also poorly cleaned including a partially cleaned toilet. Also wifi is terrible, slow and difficult to connect to....More

          Thank Matthew L
          Response from CastellaniElena, General Manager at Hotel Schloss Pontresina Family & SpaResponded 20 March 2017

          Dear Mr. Lusted, I’m really sorry to hear that your stay at Hotel Schloss is not reflecting your expectations and I hope you could accept my most sincere apologies. I also apologize for the misunderstanding in the restaurant, but I can assure you, that the...More

          Grand Hotel Kronenhof
          835 reviews
          #1 of 21 hotels in Pontresina
           
          Hotel Saratz
          525 reviews
          #2 of 21 hotels in Pontresina
           
          Hotel Schweizerhof Pontresina
          140 reviews
          #12 of 21 hotels in Pontresina
           
          Hotel Walther
          166 reviews
          #4 of 21 hotels in Pontresina
           
          About
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Hotel Amenities
          • Breakfast included
          • Laundry Service
          • Multilingual Staff
          • Babysitting
          • Children Activities (Kid / Family Friendly)
          • Shuttle Bus Service
          • Dry Cleaning
          • Room amenities
          • Minibar
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • US$181 - US$349 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #4 Luxury Hotel in Pontresina
          • #8 Family Hotel in Pontresina
          • #9 Spa Hotel in Pontresina
          • #14 Romantic Hotel in Pontresina
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 142
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, Orbitz, Hotel.de, Hotwire, Priceline, TripOnline SA, Cheap Tickets, Evoline ltd and HRS so you can book your Hotel Schloss Pontresina Family & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Switzerland >
          • Swiss Alps >
          • Canton of Graubunden >
          • Engadin St. Moritz >
          • Pontresina
          Add Photo Photos
          Traveller (107)
          Room & Suite (38)
          Dining (16)
          Pool & Beach (4)
          Hotel & Grounds (130)
          Family and Play Areas (6)
          Business Centre & Event Rooms (3)
          Nearby
          Hotel Saratz
          525 reviews
          .25 km away
           
          Grand Hotel Kronenhof
          835 reviews
          .16 km away
           
          Hotel Rosatsch
          202 reviews
          .47 km away
           
          Sporthotel Pontresina
          115 reviews
          .40 km away
           
          Nearby Restaurants
          Restaurant Gondolezza
          95 reviews
          1.04 km away
          Gianottis
          122 reviews
          .34 km away
          Kochendorfer
          116 reviews
          .94 km away
          Stuva
          76 reviews
          .70 km away
          Nearby Attractions
          Muottas Muragl
          522 reviews
          2.99 km away
          Testa Sport
          5 reviews
          3.85 km away
          Metzgerei Plinio
          15 reviews
          4.84 km away
          Lake St. Moritz
          455 reviews
          4.21 km away
          Questions & AnswersAsk a question
          Armine30
          I would like to know opinion about the kid's club at the hotel. Is it suitable for children aged 6 and 11? Do they organize skiing lessons for children?
          10 November 2015|
          Answer
          Response from Massimo P |
          I have been at Schloss for many years an my kids are aged 10 and 7 respectively. Kid's club is excellent. They can also pick your kids after ski lessons if you are coming back at the hotel late in the afternoon. Ski lessons... More
          0
          Votes
          Google Translation
          Room Tips
          "Front view to the valley is the best choice ..... magnificent"
          Read review
          "We are satisfied with our standard room, but apparently they have panoramic rooms wtih high ceilings"
          Read review
          "Choose the room with the view of the valley."
          Read review
          "the rooms with a Panaromic view are worth the extra price"
          Read review
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