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The hotel was nicely situated at the end of Saas Fee with good views of the surrounding mountains and the meadows. Unfortunately when we were there not all the cable cars were open. This meant we were limited in what we could do as all...More
We were part of a large group filling the chalet for the last week of the season with a mix of skiers and non skiers and wide ranging ages. The service provided by all staff was friendly, professional and caring for everyone's varied needs. Restaurant...More
Chalet was perfect location for slopes: across the road and one building away from main gathering point for lifts and morning ski school. Rooms were generous compared to many comparably priced/star-rated chalets. Beds were good length for anyone under 6'6", firm mattress and solid build....More
We had a great weeks skiing made all the better by our stay at this chalet hotel. The young staff led by Sarah gave great service and always with a smile. The Ski Total rep, Nick, was always happy to advise and we had a...More
The location is great, you really could not get a better spot. The food and staff are fantastic. I would defiantly return. The only negative is the hotel decor is outdated & would prefer if kids tea was served at 6:30 instead of 5:30 as...More
1 Thank JulesM41
Response from Hotelplan, Guest Relations Manager at Chalet Hotel AmbassadorResponded 19 March 2014
We're delighted that you loved the food and appreciated our staff's efforts during your New Year holiday. Thank you for the feedback on other aspects of your stay and we hope to see you another time.