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ERMITAGE Wellness- & Spa-Hotel

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Traveller (401)
Room & Suite (113)
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Overview
  • Excellent79%
  • Very good16%
  • Average2%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
5 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (353)
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Traveller rating
63
16
2
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2
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63
16
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All reviewspiano barterrace overlookingviews of the mountainsnegative pointsspecial thanksa special placegreat roombreakfast buffet isgorgeous hotelhotel is situatedrestaurant managermain coursethe salt water poolspent nights at this hotelorganised activitiespoolsermitage
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1 - 5 of 85 reviews
Reviewed today via mobile

We had a superb and relaxing stay with thoughtful service from the moment we checked-in. Everything was easy and no fussing about; service exceeded expectations and we would most definitely return! No gripes possible, only lovely memories :)

Thank Gabriella Y
Reviewed 4 weeks ago via mobile

Thanks to the new direction, everything is going on smoothly, the breakfast and food excellent. The spa very pleasant .It’s a few minutes walk way from the slopes and 10minutes away by train from Gstaadt.

1  Thank Lionel S
Response from HLS_HBEG, Manager at ERMITAGE Wellness- & Spa-HotelResponded 4 weeks ago

Dear Lionel S Thank you for your kind words and the five star rating. We are thrilled to hear that you enjoyed your stay with us and we hope to see you again soon at the Ermitage. Best, Eveline Coretti Deputy Director

Reviewed 5 weeks ago via mobile

Spent 6 nights at this hotel after a week at the sister hotel over 18 months ago. This hotel has a very friendly atmosphere to it which puts you at ease as soon as you enter. All staff without exception meet you with a smile...More

Thank r4ngo
Response from HLS_HBEG, Manager at ERMITAGE Wellness- & Spa-HotelResponded 4 weeks ago

Dear r4ngo, Thank you very much for your kind words. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcome you back soon. Best, Eveline Coretti Deputy Director

Reviewed 4 February 2018 via mobile

Never in my life I met such a rude waiter. After telling us we didn't speak loud enough, he told us we had no idea about what was a good fondue. Finally after responding to him he almost threw the plates at us and was...More

Thank 11annabellel
Response from HLS_HBEG, Manager at ERMITAGE Wellness- & Spa-HotelResponded 5 February 2018

Dear Annabelle L I want to sincerely apologize for the disappointing experience you had at our Fondue Spycher. This issue will be addressed immediately. Again I am sorry that we did not meet your expectations and I do hope that you might consider giving us...More

Reviewed 22 December 2017

This is a lovely hotel, with a gorgeous setting giving uninterrupted views of the mountains. It has a huge spa and all the facilities you could desire. Our room was excellent with a view to die for from the balcony.The staff were helpful. Breakfasts were...More

1  Thank LaZsuzsanna
Response from HLS_HBEG, Manager at ERMITAGE Wellness- & Spa-HotelResponded 7 January 2018

Dear LaZsuzsanna. It was a great pleasure having had you as a guest at the ERMITAGE Wellness- & Spa-Hotel. We are delighted to hear that you enjoyed your stay with us. Your comments are greatly appreciated and we have taken note of them. We are...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Golf Course
Details
Price range
US$361 - US$596 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$361 - US$596 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (401)
Room & Suite (113)
Dining (32)
Pool & Beach (31)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Mountain view"
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"Don't take a road view room. We were in a room above the bar (307) and so this isn't a room to use if..."
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"Ask for a room overlooking the mountains"
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"Spend the money on a room with park view. The other side is on a busy street."
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