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Sunstar Alpine Hotel Lenzerheide

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Sunstar Alpine Hotel Lenzerheide
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71 Reviews from our TripAdvisor Community

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Showing 15: English reviews
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Porto, Portugal
Reviewed 6 days ago NEWvia mobile

As usual, the Sunstar Hotel brand demonstrated why they're always a safe choice for a good stay. Clean rooms with enough space for two single beds and a decent bathroom. The dinner at the restaurant was great with it's five course meal. Beet carpaccio, soap, salad buffet, veal schnitzel and a dessert buffet. The only thing less positive were the...

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Thank DoCamandro
Portsmouth, United Kingdom
Reviewed 1 week ago

Requested a quiet room and got one on the top (5th) floor. The room was also comfortable and warm. We only had a three night stay at the tail end of half-term holidays, so it was very busy. The one lift can be a wait though. Despite that we found the staff extremely friendly and helpful throughout. The food was...

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Thank Brian S
Singapore, Singapore
Reviewed 4 weeks ago

We stayed here when we were in Lenzerheide and the hotel is GREAT. It is located right next to the shuttle buses which service all the ski lifts, and is a 10-15 minute walk from the bus stop which takes you from Chur to Lenzerheide. The hospitality is fantastic as the staff go out of their way to make you...

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Thank KW_Leong123
Zurich, Switzerland
Reviewed 14 August 2016 via mobile

Nope it is not a modern hotel but there's everything what you need. Friendly staff, relaxed atmosphere, confortable beds, clean room and with a lot of extras like a place to keep your bike/skiing stuff, swimming pool. Maybe you'll find the breakfast quite basic, but it is ok. The whole hotel it is relatively expensive, also in low season.

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Thank Tupacksupatra
Norwich, United Kingdom
Reviewed 7 August 2016

We had summer holidayed before in Swiss Sunstar hotels in Flims and Wengen so this was the hat-trick in Lenzerheide. Sunstar is an impressive group, I'm rapidly believing and one of their strengths seems to be in staff training. Each time we have stayed, the staff have been excellent and this was certainly so here. Although the hotels aren't as...

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Thank Duncan M
Amersham, Bucks, UK
Reviewed 4 August 2016

Based upon Tripadvisor feedback we booked this hotel as a stopover as part of our classic car trip to the Italian Lakes, Whilst a little of our route it was a great selection and worth the detour up from the valley. The hotel was excellent, the staff so very pleasant and helpful. Our room was large, very comfortable and spotless....

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Thank Austinseven
Sunstar_Lenzerheide, Geschäftsführer at Sunstar Alpine Hotel Lenzerheide, responded to this review

Dear Austinseven Many thanks for your very good Review. It was a great pleasure to have you with us. Perhaps we have the Chance to have you with us another time. Your Sunstar Lenzerheide-Team

Elstree, United Kingdom
Reviewed 9 March 2016

A very comfortable hotel which was spotlessly clean. The room was large and bright. We are vegetarian - the food was very good and the restaurant manager and all the staff were very helpful and friendly. The hotel is well placed for skiing and walking. The management and the reception staff knew all about the resort so were able to...

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Thank Stephen F
Sunstar_Lenzerheide, Manager at Sunstar Alpine Hotel Lenzerheide, responded to this review

Dear Stephen Many thanks for your Review. We are glad, that you have enjoyed your stay at our Hotel. It would be a great pleasure to have you with us soon. Your Sunstar Lenzerheide-Team.

Reviewed 24 March 2015

The hotel was exceptionally quiet. This was underlined with a poster see picture. While just next to this poster the dining room was in full roar. The food in the hotel restaurant excellent. The rooms were 70 styles.

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Thank Andreas S
Sunstar_Lenzerheide, Manager at Sunstar Alpine Hotel Lenzerheide, responded to this review

Dear Andreas, thank you very much for your Review. Indeed our Hotel was build in the early 70s. It would be a pleasure to have you with us once again. Your Sunstar Lenzerheide-Team.

New Canaan, Connecticut
Reviewed 23 February 2015

We stayed at the hotel in February 2015 for a week of skiing in Lenzerheide/Arosa. The hotel is centrally located for the town and the ski lopes with efficient bus service to the lifts and ski-down to 100 to 200 yards from the hotel. Fantastic staff with the manager of the hotel, Mr. Gygax omni-present and available to cater to...

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Thank Brisi66
Sunstar_Lenzerheide, Geschäftsführer at Sunstar Alpine Hotel Lenzerheide, responded to this review

Dear Brisi66 Thank you very much for Review your recent stay with us. It is fantastic to hear that you enjoyed your stay in our hotel. It would be a grest pleasure to welcome you again in Lenzerheide and make your stay comfortable and spoil you with our hospitality. Your Sunstar Lenzerheide-Team

Reviewed 17 July 2014 via mobile

We stayed at the hotel for some days of hiking. As previously stated the place is dated but well maintained and spotless clean. You really have everything you need starting from parking, spa area, bar, WiFi, big tv up to a free lift card which greatly adds to the deal. We stayed in a spacious 3 bed room with big...

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1Thank PaulHell
Sunstar_Lenzerheide, Geschäftsführer at Sunstar Alpine Hotel Lenzerheide, responded to this review

Dear Paul Thank you very much for your review. It is a pleasure to hear that you have enjoyed your stay with us. One of our main objectives is to work with well trained and friendly people. One for all and all for one. Thank you for recognising that. It would be a great pleasure to have you with us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Breakfast included
  • Room Service
Official Description (provided by the hotel)
The Sunstar Alpine Hotel Lenzerheide is in a quiet position in a wide upland valley, close to the idyllic Heid Lake. In the centre of the village, but off the main road, the hotel is the ideal starting point for walks. In winter, the ski slopes and cross-country skiing tracks reach to right outside the hotel. All the rooms have a balcony. They are decorated with light-coloured wood and offer every comfort to make your stay a relaxing and peaceful one. In the "Stoiva" half-board restaurant, guests are treated to a lavish breakfast buffet and then a specially selected 4-course dinner in the evening. The cosy Chami Bar is a meeting place for hotel guests and locals alike. Here you can have a friendly chat and a drink accompanied by live music and dancing. The indoor pool, steam bath and sauna are all designed to make you feel great. Lenzerheide is a resort with lots to offer, popular with active-holiday makers and gourmets. The wide choice of sport and leisure activities promises memorable outdoor experiences in the healthy mountain air. ... more   less 

Additional Information about Sunstar Alpine Hotel Lenzerheide

Address: Voa Sporz 8 | 7078 Lenzerheide, Lenzerheide 7078, Switzerland
Region: Switzerland > Swiss Alps > Canton of Graubunden > Lenzerheide
Price Range: $223 - $563 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunstar Alpine Hotel Lenzerheide 4*
Number of rooms: 91
Reservation Options:
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Hotel Style:
#4 Ski-In / Ski-Out Hotel in Lenzerheide
#4 Family Hotel in Lenzerheide
#4 Luxury Hotel in Lenzerheide
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Questions & Answers

Here's what travellers have asked, with answers from Sunstar Alpine Hotel Lenzerheide staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor is warm and quiet. Just the church bells, but not obtrusive.”
 of 5 bubbles 356brians, 11 Mar 2017 | Read review
“Ask for a room away from the road”
 of 5 bubbles KW_Leong123, 23 Feb 2017 | Read review
“Most rooms have a mountain view”
 of 5 bubbles 868duncanm, 7 Aug 2016 | Read review
“On the side facing the church (if you do not mind the bell) - excellent views of the mountains”
 of 5 bubbles Austinseven, 4 Aug 2016 | Read review
“south facing rooms are quietest and with the best views”
 of 5 bubbles stephenf82, 9 Mar 2016 | Read review
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