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Shangri-La’s Rasa Ria Resort & Spa

6,410 reviews
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Traveller (5793)
Room & Suite (1125)
Pool & Beach (930)
Overview
  • Excellent73%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“naan”(550 reviews)
“nature reserve”(517 reviews)
“ocean wing”(1,675 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
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Offers from Shangri-La’s Rasa Ria Resort & Spa
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Rooms
4 Feb5 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (6,410)Write a Review
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1 - 5 of 5,626 reviews
Reviewed yesterday via mobile

Visited this resort mainly to visit the orangutan rehabilitation centre in Sepilok . Although that was the main reason for our stay it became a very different experience. This resort is amazing. The staff are probably the friendliest and most helpful I have come across....More

2  Thank kl1316
Hotel's Favourite
Reviewed 21 May 2017

We stayed at the Rasa Ria for twelve nights in may , and have just returned home having had an amazing holiday. We were very lucky with the weather, mostly sunny and dry and very warm. We cannot fault the hotel, the staff were cheerful...More

25  Thank Katieh725
Reviewed 2 days ago via mobile

Love the place so much as the room is very clean. Bed is comfy. Book the seaview room, you will no regret with the scene. Location of the hotel is good, very convenient for you to go to city. Easy to access to local food.

1  Thank SallyMoo29
Reviewed 4 days ago

This was our second visit here and due to a poor room did not meet expectations. Ga den View room - our view was of service roadway, recycle bins, oil container, storage yard and staff. The room itself was musty / mouldy smelling and hotel...More

Thank lynneb121
Response from Fiona H, General Manager at Shangri-La’s Rasa Ria Resort & SpaResponded 2 days ago

Dear lynneb121, Thank you for your feedback and review from your recent stay with us. We have checked your reservation and this was for a Rainforest view room not a Garden view room which does explain why this was located at the rear of the...More

Reviewed 4 days ago

We have spent 7 nights at Shangri La Rasa Ria Resort and Spa. This is without doubt the best resort we have spent any time at, and the major difference has been the staff. Whilst our package included access to all the restaurants, and we...More

3  Thank sutersp
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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Outdoor pool
Details
Price range
US$198 - US$425 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$198 - US$425 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (5793)
Room & Suite (1125)
Pool & Beach (930)
Dining (526)
Hotel & Grounds (3534)
Bathroom (81)
Family and Play Areas (47)
Business Centre & Event Rooms (24)
Questions & Answers
Ask a question
tessamargrit
15 January 2018|
AnswerShow all 5 answers
Response from Samuel1118 | Property representative |
Hi Tessamarg, At the hotel we do provide repellent at the pool area counter for guest. Do seek for assistance from our staff if you could not locate the counter. Also you can refer to some great comments by David N and Rima... More
0
Votes
SarahA2506
13 January 2018|
Answer
Response from David N | Reviewed this property |
Sorry this is difficult to answer. Prices are always changing. Please come over to the Sabah forum to see the recent answers from a lot of people they may help you. Rather than just listening to me. I would strongly suggest... More
1
Vote
E T L Y
11 January 2018|
AnswerShow all 4 answers
Response from Samuel1118 | Property representative |
Hi ETYL, do call our Customer Sales Team at +6088797888 with your preferred date to travel and they will assist you with a more accurate answer on peak and non peak period.
0
Votes
Room Tips
"Ask for a room not looking out over the service area!"
Read review
"Choosing Ocean View gave a more exclusive experience with a dedicated pool for Ocean View residents."
Read review
"Ocean wing is outstanding"
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"high level have more beautiful view"
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