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06/08/2017 07/08/2017
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    Grand Mercure The Hills Lodge

    1 Salisbury Rd, Castle Hill, The Hills Shire, New South Wales 2154, Australia
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$115
    US$117
    US$117
    Traveller (59)
    Room & Suite (449)
    Dining (18)
    Overview
    • Excellent45%
    • Very good43%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Babysitting
    4.5 Star Hotel
    All hotel details
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (498)
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    There are newer reviews for Grand Mercure The Hills Lodge
    See the most recent reviews

    201 - 205 of 493 reviews

    Reviewed 30 October 2014

    I stayed two nights here for business in Bella Vista so it was extremely convenient. My room was fantastic and very comfortable. It is an open lay out with a double/queen and single bed followed by a little lounge area with a double sofa (fold...More

    Thank Neil N
    Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 18 November 2014

    Dear Neil - thank you for the positive review and ratings, we are happy you enjoyed your stay. In regards to Internet if you book via our website this will be complimentary. We look forward to welcoming you again soon. Kind regards Malcolm Mathie -...More

    Reviewed 26 October 2014

    The hotel itself is absolutely beautiful, lovely grounds and the buildings are fantastic. Nice pool, good room service, heaps of parking, everything you could want from a 4.5 star boutique hotel..except one very important thing. The service by the lady who checked us in was...More

    Thank Happytravol
    Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 18 November 2014

    Dear guest - thank you for acknowledging our great boutique hotel, however on this occasion I must apologise that one member has let down our team. I can assure you we always welcome children and this is not the norm. We hope to welcome you...More

    Reviewed 19 October 2014 via mobile

    Stayed here after attending a show at Sydney Olympic Park and before going to another at Eastern Creek the next day. Found it was central to our needs and in a nice area with lots of retail near by. Room was very comfortable for our...More

    1  Thank Tgbm42
    Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 21 October 2014

    Dear Guest - thank you for the positive review and acknowledging our cleanliness. I apologise the shower had some temperature fluctuations. The central location has definitely worked in our favour and the M7 orbital is a big bonus for access. Kind regards Malcolm Mathie -...More

    Reviewed 14 October 2014

    What a lovely spot. Close to Dural where the kids were playing sports. A good pool, excellent reception staff and good car parking. We had a Lodge Suite with a huge main bedroom. The sofa folded out as a double and we had a separate...More

    Thank David F
    Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 21 October 2014

    Hi David - thank you for the great rating and happy you enjoyed your stay. I appreciate your comments regarding wifi, we are definitely working towards a free model. In the interim however if you book via the Hills Lodge website we will offer you...More

    Reviewed 8 October 2014

    Stayed here for 4 nights, the place is very tidy, the staff are so lovely, especially the cleaners. The buffet breakfast was delicious there was a lot to choose from. The garden and pool areas were 5/5. The room was neat and quite spacious. Room...More

    Thank farisaai
    Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 13 October 2014

    Dear Farisaai - thank you for your positive review and acknowledging our beautiful gardens and pool. We hope to have you stay again soon. Kind regards Malcolm Mathie - General Manager

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Room Service
    • Banquet Room
    • Dry Cleaning
    • Laundry Service
    • Conference Facilities
    • Business Centre with Internet Access
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$123 - US$189 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 97
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Agoda, Hotwire and HotelQuickly so you can book your Grand Mercure The Hills Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • New South Wales >
    • Greater Sydney >
    • The Hills Shire >
    • Castle Hill
    Add Photo Photos
    Traveller (59)
    Room & Suite (449)
    Dining (18)
    Pool & Beach (12)
    Hotel & Grounds (67)
    Business Centre & Event Rooms (8)
    Bathroom (4)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Joe J
    6 September 2016|
    AnswerShow all 2 answers
    Response from becnjo | Reviewed this property |
    never have eaten many many times and never aproblem
    0
    Votes
    MalcolmWhitfield
    22 August 2016|
    AnswerShow all 9 answers
    Response from Louise S | Reviewed this property |
    As good as this hotel is, it is miles away from Sydney - 30 minutes drive with no traffic and 1.5 hours peak hour. If your are Accorplus member the pick of the hotels is Pullman grand quay. A bit pricey but best location... More
    0
    Votes
    lippy963
    21 April 2016|
    AnswerShow all 7 answers
    Response from becnjo | Reviewed this property |
    yes it does to all levels and carpark
    0
    Votes
    Room Tips
    "Top Floor Rooms facing rear parking lot are quiet e.g. 16, 17, 18, 19"
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    "Book a balcony bath for couples or a family room if travelling with children"
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    "We had room 60 which overlooked the swimming pool. At night the pool looked great but no one used the pool..."
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    "No real views to be had."
    Read review
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