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Quest Castle Hill

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Quest Castle Hill
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161 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Castle Hill, Australia
Reviewed 2 November 2016

The rooms were clean, comfortable bed, appliances were average. The staff was very friendly and accommodating. The wifi is terrible, very slow. I ended up paying for a separate wifi since I stayed for 2 months and couldn't stand the internet speed. Location was not great (industrial area), but for the most part it was quiet. A little over priced...

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Helpful?
Thank angelajR2537SY
Manager_QCH, Manager at Quest Castle Hill, responded to this review

Thank you for taking the time to leave a review! I'm happy you found our staff friendly and accommodation - we do pride ourselves on making it feel like a home away from home for our guests and are more than happy to help. Unfortunately, the wifi has its moments - both good and bad. We are currently working with...

Ratchadapsiek Rd, Samsennok
Reviewed 1 November 2016

A great property ideally located in the Hills District, comfortable self contained rooms with friendly staff, a home away from home. Shuttle service to the local Castle Towers Shopping Center which is convenient for my wife during my business travels.

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Helpful?
Thank kamonwalm
Manager_QCH, Manager at Quest Castle Hill, responded to this review

Thank you for leaving a review! I'm so happy to see that you felt as if it was a home away from home - we pride ourselves on being able to provide a welcoming environment like that for our guests. We look forward to seeing you in the future!

Warragul
Reviewed 1 November 2016

A clean and very comfortable room. Staff at front desk could not have been more helpful. I was met with a smiling face and excellent local advice about meals. The location was excellent and central to my requirements.Thank you

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Helpful?
Thank davei334
Manager_QCH, Manager at Quest Castle Hill, responded to this review

Thank you for your review! I will make sure the staff that checked you in and helped you are recognized for the great job they did. We look forward to having you back in the future.

Melbourne, Australia
Reviewed 29 October 2016

It is always difficult finding accommodation to suit a family of 6 but your 3 bed apartments were perfect. Plenty of room, comfortable beds and a quiet location. Secure parking and in all a great stay. highly recommended.

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Helpful?
Thank janinep800
Manager_QCH, Manager at Quest Castle Hill, responded to this review

Thank you for your lovely review! I'm so happy that you enjoyed your stay with us and liked the spacious apartment. We hope to see you again in the future!

Sydney, Australia
Reviewed 28 October 2016

Cost was a big factor this trip, with Quest priced well below some of the Parramatta hotels we have used in the past. When we booked, the website said congratulations on booking the cheapest room in Quest, and while it was a Compact room tucked in beside the elevator shaft, we couldn't complain about the amenities. Wi-Fi hooked up immediately...

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Helpful?
Thank sydneynomads2015
Manager_QCH, Manager at Quest Castle Hill, responded to this review

Thank you for leaving a review! I'm glad you enjoyed your stay - we will however fix up those carpet stains. Thank you for the feedback on the sign, we are looking into what we can do about the signage at the end of the driveway pointing to where we are. I hope we see you again in the future!

Newcastle, Australia
Reviewed 26 October 2016

Central location, spacious 2 bedroom apartment with generous parking and excellent reception service. Apartment was very clean and kitchen and bathroom well stocked with basics. Lift was great too no lugging baggage up stairs. Parking was available in undercover security section. Highly recommended.

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Helpful?
Thank Kerrieanne33
Manager_QCH, Manager at Quest Castle Hill, responded to this review

Thank you for leaving a review. I'm happy to hear that you enjoyed your stay with us. We look forward to seeing you in the future.

Canberra, Australia
Reviewed 25 October 2016

Quest Castle Hill provides very comfortable accommodation providing excellent free, undercover parking. Other facilities are as expected although dinner options are limited to room delivered takeaway, which worked well for us.

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Thank gregn215
Manager_QCH, Manager at Quest Castle Hill, responded to this review

Thank you for leaving a review. I'm happy you enjoyed your stay with us and we hope to see you again in the future.

Windsor, Australia
Reviewed 24 October 2016

Lovely clean and comfortable room, very helpful staff and secure parking. I would recommend Quest , and will return again. Nice and quiet area , close to great shopping at Castle Towers. Thank you for a pleasant stay.

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Helpful?
Thank 88gladysd
Manager_QCH, Manager at Quest Castle Hill, responded to this review

Thank you for leaving a review. I'm happy to hear that the staff were helpful with your requirements and made use of our free parking. In the future, if you don't have a car with you we do also have a courtesy shuttle that runs Monday-Friday, 7am-7pm and can take you within a 5km radius of Quest. We look forward...

Melbourne, Australia
Reviewed 17 October 2016

Very Comfortable, staff were great, we were up from Melbourne for a wedding in the area. 3 bedroom apartment for ourselves and our adult children and partners, plenty of room and privacy for all. excellent choice.

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Helpful?
Thank John And Karen K
Manager_QCH, General Manager at Quest Castle Hill, responded to this review

Thank you for taking the time to leave such a lovely review. I'm glad to hear that the staff were great and you liked the 3 bedroom apartment. I hope to see you back in the future!

Jervis Bay, Australia
Reviewed 16 October 2016

The staff were more then helpful within their knowledge, room required an additional sitting area as they were advised there was 2 guests, the location was isolated and there was little options for dining or entertainment

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Helpful?
Thank helena952016
Manager_QCH, General Manager at Quest Castle Hill, responded to this review

Thank you for leaving a review! Unfortunately our location is a little isolated however once our guests know where we are, it is very easy to get in and out of to get to restaurants etc. There are restaurants about 10 minutes away from us, MOnday-Friday, 7am-7pm we do our staff are more than happy to help with a courtesy...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Providing convenience and style, Quest Castle Hill Serviced Apartments boasts quality accommodation in North West Sydney, providing easy access to Norwest Business Park and all that the Sydney Hills district has to offer. Offering a range of studio, one, two and three bedroom self-contained serviced apartments plus onsite conference and meeting facilities, our accommodation is modern, stylish and designed with your comfort in mind. . The award-winning Quest Castle Hill Serviced Apartments is ideal for both the business and leisure traveller. ... more   less 

Additional Information about Quest Castle Hill

Address: 8 Gladstone Rd, Castle Hill, The Hills Shire, New South Wales 2154, Australia
Region: Australia > New South Wales > Greater Sydney > The Hills Shire > Castle Hill
Price Range: $155 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest Castle Hill 4.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Quest Castle Hill Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Quest Castle Hill staff and other travellers.
2 questions
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Newcastle, Australia
over a year ago
over a year ago

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Questions? Get answers from Quest Castle Hill staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the warehouses, have early morning sun. Ensure you have airconditioning.”
 of 5 bubbles sak622016, 10 Mar 2016 | Read review
“If you need more space book a two room apartment.”
 of 5 bubbles KellyM541, 2 Mar 2016 | Read review
“all the same within the class of room you choose”
 of 5 bubbles bustrav2013, 14 Feb 2016 | Read review
“Make sure bedroom has aircond as 1 bed room places the bedrooms cook on cool days.”
 of 5 bubbles 92paulM, 9 Feb 2016 | Read review
“Room 210 was great for our family of 6.”
 of 5 bubbles pfjohnstone, 4 Jan 2016 | Read review
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