Such a disappointment and the worst customer service ever. Nothing worked properly. Staff were abusive. Customer service was indifferent. Amenities were a let down. Be warned, 7am wake up from construction going on outside window and it's forklift alarm beeping for hours non…
Mantra has had its standards slip and can't wait for new places to open. I've always enjoyed staying at the mantra but this time was very disappointing. Pool area was flithy and accommodation was not up standards
We recently took an overnight stay at this hotel and booked and One Bedroom Deluxe Suite overlooking the pool and was located on the 2nd Floor. The accommodation was great, very clean and had all the requirements we needed for an pleasant stay. Apart from the spa bath there was…
Room was very clean and tidy and a pleasure stay in. The view was very nice but the property was very full and therefore pool very busy. Maybe another pool would be something to think about. Having to pay for the use of the gym was disappointing
We found The Mantra rooms clean and bright with the hotel in a good position to access shops, restaurants and the ferry. It was quiet at night in the hotel. Staff at the concierge were friendly and helpful.
"Great Location - Close to Beach - Great Pool and Spa"
"Ask for a pool access room to avoid battling the lifts during peak season"
"Pool access rooms if you have older kids so they can get to the pool without using the lifts."
"Upper levels 2 bed corner suites have large terraces and great views over the Bay."
"All rooms i believe are soundproof ."