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Quest Henderson

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68 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Reviewed 3 weeks ago via mobile

Had a 2 nite stay here in November- last minute trip. This is our 2nd stay- everything was awesome except being on the ground level with large windows you always have to have the curtains closed as there's a direct view in from the road... but the convenience of being on the ground floor was great! If there was something...

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Thank 2march2013
Kawerau
Reviewed 4 weeks ago

We stayed here over night while travelling back south from way up north. The rooms were comfortable, as were the beds. The hotel is in a quiet street which means very little road noise. This makes a big difference if you are from out of town and are not used to city noises.

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Thank KiwiCarol
Sydney, Australia
Reviewed 2 November 2016

I stayed at the Quest Henderson for a night while passing through west Auckland. I've previously stayed at Quest Albany and had great experiences each time so I thought it was worth a look. I made my booking via Quest's central booking office rather than with Quest Henderson directly. I arrived to discover that the room I'd booked wasn't configured...

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Thank neutron0911
Umina Beach, Australia
Reviewed 8 October 2016 via mobile

Stayed here 3 nights recently. Very clean and comfortable with one exception. The small lounge which was in dire need of a really good clean The room we had was spacious and well appointed witb a great lityle kitchen. Staff are friendly and helpful. The only downside is the limited parking. There is a small parking fee if you are...

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Thank Dawn Fergie F
Queenstown, New Zealand
Reviewed 19 September 2016 via mobile

Clean room and comfortable bed. Full kitchen which was great for me as I don't always want to eat out when traveling. Washing machine and dryer in rooms to do laundry! Quiet location. Ceril at reception was very polite and helpful. Close to shopping center

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Thank kiwiali789
Reviewed 14 September 2016 via mobile

From the first phone call to the final check out, we were shocked that this so called 4 star accommodation could be so unprofessional, rude and filthy. Save yourself the unhappy time and wasted money and sleep at a motor lodge if need be. Don't say we didn't warn you!

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Helpful?
Thank Wonderluste
QuestHenderson, Manager at Quest Henderson, responded to this review

Dear Wonderlust, We are very sorry to hear about your poor experience at Quest Henderson. We take feedback and experience very seriously and this is the first of this kind since our new ownership last November. There are no details to your complaint so this makes it very hard for us to fix the issue. Please contact us on host@questhenderson.co.nz...

Baguio, Philippines
Reviewed 28 July 2016

Although the rooms are not spacious, they are extremely clean and well maintained. The service is absolately excellent, particularly the front desk staff. The comfort of the guests is a very real priority and the service is extremely courteous and kind.the Wuest is well located very close to shops but in a quiet side street.

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Thank Karen M
Gold Coast, Australia
Reviewed 26 July 2016 via mobile

Stayed here for 2 nights. Small studio room with kitchen etc. Tidy and clean and comfortable rooms. We choose to stay out of town to avoid the parking charges and other hassles but they still choose to charge for parking which is unnecessary. Also Internet wasn't included either so take that into the price when booking the room as well....

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1Thank shan9
Reviewed 25 July 2016 via mobile

Upon arrival , a water pipe burst and the first floor was flooded and damaged. We had to move to another place in order to have a shower. But the staff from Quest, rang the next day and advised us there USA possibility we could return to their apartments and we did. They gave us a free dinner at a...

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Thank Amy S
Christchurch, New Zealand
Reviewed 15 July 2016 via mobile

Excellent service and a professional 4 star property. Clean and tidy. Remarkably there was no Sky TV. I know it's picky but when away on biz, life is boring enough without being reduced to the standard puerile rubbish of public telly. No need to pay for parking as there's plenty on the surrounding streets. The bathroom was suffering from steam...

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Thank shouldhavebeenanAB

18 photos of this hotel

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Amenities

About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about Quest Henderson

Address: 12 Wadier Place | corner Sel Peacock St. & Wadier Place, Henderson 0610, New Zealand
Region: New Zealand > North Island > Auckland Region > Henderson
Amenities:
Business Centre with Internet Access Kitchenette Shuttle Bus service Wheelchair access
Price Range: $151 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quest Henderson 4*
Number of rooms: 39
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Questions & Answers

Questions? Get answers from Quest Henderson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at rear are quieter.”
 of 5 bubbles PeterandMarionJ, 27 Feb 2016 | Read review
“Ask for a room away from the main road!”
 of 5 bubbles motherduckRotorua, 6 Jul 2015 | Read review
“All rooms are pretty much the same”
 of 5 bubbles mpsmart, 22 May 2015 | Read review
“Couldn't tell if any of the rooms had any advantage over others”
 of 5 bubbles 988lalag, 15 Mar 2015 | Read review
“facing the parking lot is quiet”
 of 5 bubbles sallymothers, 5 Jan 2015 | Read review
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