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I thought I'd treat my girls to a 5 star hotel as we were coming to an event for them in Takapuna. Unfortunately, this was not 5 star by a mile. The room was nice enough with awesome views of the city. But the sheets...More
Response from VRGroup, Front Office Manager at VR TakapunaResponded 6 days ago
Thank you so much for your feedback and please accept my sincere apologies that your experience was less than Great!
I appreciate your comments about the standard of housekeeping. This is of a major concern to me. You can see by our other...More
The views from the eastern side of fabulous overlooking the Harbour the harbour bridge the marina in the city.
When we booked we were told we would have a queen bed and views of the city and Marina.
When we arrived the bed was a...More
Response from VRGroup, Manager at VR TakapunaResponded 1 week ago
Thank you so much for your feedback. Your feedback helps us to look specific criteria to improve.
We have only queen or king beds in all our apartments. As I am unable to tell from TripAdvisor which room number you were stayed in,...More
We stayed here with a young family. It was appealing because of the space in the apartment style rooms. The staff were very friendly and helpful. The room was well appointed, but as other reviewers have noted the carpet was a little tired. The location...More
Response from VRGroup, Front Office Manager at VR TakapunaResponded 8 June 2018
Thank you for your review. Our property is certainly unique, that is what we are most proud of. We take immense pleasure in being able to serve our guests every day and enjoy what we do. I am happy to hear you enjoyed...More
We had two harbor view rooms booked for a very special 80th birthday weekend where we also had extra family joining us for meals. The location, the food, the service was all outstanding and nothing was too much trouble. Would definitely recommend and also use...More
Response from VRGroup, Front Office Manager at VR TakapunaResponded 31 May 2018
Thank you so much for your review, we truly appreciate it.
I have passed on your kind words to the team regarding their service so thank you once again for sharing this with us.
We hope to see you back in the near...More
We were looking for accommodation in the off-season and tried many motels until we found this oasis. The aromatics, decor and friendly professional service provided by Ishneet and the staff was refreshing. The off-season pricing was less than local motels but the amenities and staff...More
Thank Peter W
Response from VRGroup, Front Office Manager at VR TakapunaResponded 30 May 2018
Dear Peter W,
Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in...More
Dear Vduncan 29,
Thanks for your query, you can contact Information Centre upon arrival at the airport and they will arrange super shuttle or you can book online as well. It's very convenient.
VR Takapuna Team.
Response from Meramat T | Reviewed this property |
The property is secluded so I found it very convenient that I had rented a car, and drove the 1 hour journey from the airport.(Alternarively, Uber maybe available in Auckland now) No problem to check in during off hours... More
The property is secluded so I found it very convenient that I had rented a car, and drove the 1 hour journey from the airport.(Alternarively, Uber maybe available in Auckland now) No problem to check in during off hours. Press intercom on side door and ask to get the envelope after some intro; complete check in the following day. Additional tip : Bayswater is gorgeous and has exquisite restaurant at the ferry point.