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Hallmark Hotel Cambridge

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Hallmark Hotel Cambridge
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1,319 Reviews from our TripAdvisor Community

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Showing 1,302: English reviews
Reviewed 3 days ago NEWvia mobile

Booked this hotel as a birthday treat for my partner, as our last trip away before our baby arrives. Booked the largest suite they had, which looked nice in the pictures. After wandering around the hallways, some nicer, we then got to hallways with dingy dirty carpets, smaller, closer together rooms and right at the end was our room. When...

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Helpful?
Thank JPAT27
Gloucester, United Kingdom
Reviewed 3 days ago NEW

An overnight stop, needed to be close to Cambridge for a night out. Room was basic with a small, not very comfortable bed. Bathroom was small and very dated and tatty in parts. Bar area is a bit dated. Breakfast though was ok. Not enough staff on reception at check-in or check-out.,

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Thank FJMan
Epping Green
Reviewed 3 days ago NEW

My hubby and I were treated like royalty at this hotel. The staff were attentive, caring and helpful! We were greeted by a young woman who told us how to get into Cambridge city centre on the bus just outside the hotel. On return from the city we were given our room keys- the bed was enormous, clean and warm!...

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1Thank Jane W
Stafford, United Kingdom
Reviewed 6 days ago NEW

The hotel was a typical business hotel. Functional, ok for visiting Cambridge with the use of a spa and gym if weather were bad. Seemed a little disorganised at evening meal. Manager/maitre d' of restaurant would have made more impact if he had been smarter. Food was ok, we had a nice meal, but they did run out of certain...

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Helpful?
Thank KLE2012
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear KLE2012, Thank you for leaving us your review, which I have shared with the team. I am pleased that you enjoyed your meal with us, and that Sebastian was able to help with your wine choice. I am pleased you enjoyed the leisure club and I have passed on your comments to the manager in this area with regards...

Reviewed 6 days ago NEWvia mobile

Two couple's arrived to celebrate our 10 year wedding anniversaries, child free. The spa was closed sadly, unknown to us until we arrived. We checked in and had our dinner booked in for 2018, (after the booking was finally re booked for 2016) some food sadly had to be returned to the restaurant in the evening. Despite this, all 4...

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Helpful?
Thank Gcadwalden
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear Gcadwalden, Thank you for leaving us a review, and it was fantastic to read that overall your party had a great weekend, I am sorry to have read that there was a problem with some of your food, I hope that the team resolved these problems for you. I am so pleased that the team made such a mark...

Reviewed 1 week ago NEWvia mobile

I don't get the negative reviews! Room was lovely, food was lovely and staff were brilliant. It was my partners birthday and they left a note in the room making it clear if there was anything we needed to let them know. Will be coming back.

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1Thank angelbelight
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear angelbelight, Thank you for leaving us a fantastic review, I am really pleased that you had such an enjoyable stay with us and that you were well looked after by the team. I hope that we can welcome you back to the hotel in the future. Regards Jamie

Manchester, United Kingdom
Reviewed 1 week ago

Firstly I struggled to find the hotel as the sign outside to those unfamiliar with the hotel says Cambridge Golf Leisure in massive letters... The Hallmark name is in very slight yellow so at 9pm on a pitch dark evening right on top of a busy roundabout it's really very easy to miss this hotel completely. I pulled over and...

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Thank Mad_about_the_girl
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear Mad_about_the_girl Thank you for leaving us a review, which I have shared with the team at the hotel. I am sorry that you found it frustrating trying to find us prior to your arrival and that you didn't feel that the signage for the hotel was adequate. I am pleased however that you found the Gallery bar to be...

London, United Kingdom
Reviewed 2 weeks ago

The hotel was fine and our room was clean and well prepared. The spa was really great. However, we didn’t have a good experience at this hotel. This was largely due to the attitude of some of the staff and what appeared to be some fundamental organisational issues. Our check in was dealt with in an unfriendly fashion and no...

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Thank charl0tte4444
Stradbroke, United Kingdom
Reviewed 2 weeks ago

We booked the 2 night new year's Eve/gala dinner package. We were slightly apprehensive because the price was so Much lower than comparable deals at other hotels.We needn't have worried,the deal was excellent value for money.The hotel itself is slightly tired,especially the swimming pool and some of the rooms.But overall very happy and would go again.

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1Thank lorrmun2016
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear lorrmun2016, Thank you for leaving us a review which i have shared with the team. I am pleased to have read that you enjoyed the New Years eve package here at the hotel and found us to be good value for money. I look forward to welcoming you back to the hotel in the future. Jamie

Braintree, United Kingdom
Reviewed 2 weeks ago

We have just had a 3 night break at the Hallmark Hotel over New Year, and it was excellent in all respects. The staff were all so helpful, going out of their way to give good service. The food was all good quality, well presented and tasty. Our room was comfortable enough and we enjoyed the leisure facilities too. We...

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1Thank Claire C
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear Claire C , Thank you for leaving us a review, I am really pleased that you had such a great stay with us ,its fantastic to read that you found your room and the food at the hotel to be of a good standard and that the team at the hotel looked after you during your stay. I look...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Golf Course
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
HALLMARK HOTEL CAMBRIDGE Location Located right on the A14, just a mile from the M11 and 5 miles northeast from the heart of Cambridge, the Hallmark Hotel Cambridge has ample parking, a beautiful golf course, 136 comfy bedrooms, flexible meeting rooms and a lovely health club - it has absolutely everything you need for a successful business trip or relaxing short break in Cambridge. A hotel that has it all Free WiFi throughout. Located just 5 miles from Cambridge city centre Plenty of parking - complimentary when booking your stay direct with the hotel. £10 over night charge otherwise. 136 bedrooms including family bedrooms for up to 5 Brasserie, lounge and bar The Cambridgeshire Golf Course - 18-hole 2 tennis courts, indoor swimming pool, fitness suite and treatment rooms Sauna, steam-room, spa bath Ideal wedding venue for up to 180 guests 10 versatile meeting rooms for up to 200 delegates Sky Sports and BT Sport now available in the bar ... more   less 

Additional Information about Hallmark Hotel Cambridge

Address: | Cambridge, Bar Hill CB23 8EU, England (Formerly Cambridgeshire Moat House Hotel)
Region: United Kingdom > England > Cambridgeshire > Bar Hill
Price Range: $142 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Cambridge 4*
Number of rooms: 136
Reservation Options:
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Also Known As:
Menzies Cambridge Hotel And Golf Club
Menzies Hotel Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Cambridge staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room away from spa as noisy when people leaving to go to their cars.”
 of 5 bubbles KLE2012, 17 Jan 2017 | Read review
“Try another hotel is my best advice”
 of 5 bubbles Mad_about_the_girl, 12 Jan 2017 | Read review
“excecutive rooms are fantastic .”
 of 5 bubbles andrews254, 5 Jan 2017 | Read review
“make damn sure that you get the room you ordered. Would NOT recommend hotel or restaurant.”
 of 5 bubbles Caribpilot2017, 4 Jan 2017 | Read review
“not overlooking the car park at the front must be quieter - I guess...?”
 of 5 bubbles stephenhI8956VN, 2 Jan 2017 | Read review
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