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Hallmark Hotel Cambridge

Hotels.comUS$70*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$141*
US$70*
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US$73*
US$72*
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Hallmark Hotel Cambridge
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1,414 Reviews from our TripAdvisor Community

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Showing 1,393: English reviews
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Salisbury, United Kingdom
Reviewed yesterday NEW

Stayed April 17. Booking it at reception we were welcomed by a lovely young lady and that is where the good points finish. We were told on arrival at 1700 hrs that the restaurant was booked up for the evening. The alternative was the Bacony bar. On ordering food in the bar we were met by the most miserable, grumpy...

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Helpful?
1Thank Stu_C8801
Reviewed yesterday NEW

Our party of 96 people ranging from 4 weeks to 80 years stayed at the hotel for the yearly gathering. The rooms were clean and warm with all the neccessary amenities. The staff were extremely helpful and worked hard to ensure our stay was enjoyable. Paul, Mark, Sandra and Francesca to name a few made sure that all requests were...

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Thank Michael F
Northamptonshire, United Kingdom
Reviewed 2 days ago NEW

Positives:- nice room large tele good parking, ideal position to visit Cambridge. Interesting:- Evening meal three courses omitted starter then waited 2 hours and 10 minutes to complete meal one gentleman waited 2 hours 5 minutes for fish and chips without batter? He deserved a medal. Food was ok staff very pleasant considering their difficulties. Restaurant only half full so...

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Thank Frederick111111
York, United Kingdom
Reviewed 2 days ago NEW

Family break to Cambridge for the Easter holidays. Looking at some of the reviews from a month or so ago we were a bit concerned, but our experience was much better. The hotel itself is a little dated, but our family room was very spacious and had all amenities such as tea making, robes and slippers, toiletries, iron and board,...

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Thank Hetty73
Coventry
Reviewed 3 days ago NEW

We have just returned home after spending a fabulous weekend at the Hallmark. Clean rooms and good food! All the staff were very helpful but we must give a big shout out for Mark who went out of his way to ensure we all had everything that we needed. Nothing was too much trouble for him and for that we...

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2Thank Angela F
London
Reviewed 4 days ago NEW

Stayed here in March with a friend........When booking I was told that the 3 course meal in the deal was from the menu which we could order on the day from the kitchen. On the evening we were informed that it was in fact a buffet. I have to say I have never experienced such AWFUL FOOD and service in...

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1Thank Lealong
Worksop, United Kingdom
Reviewed 5 days ago NEW

We went back to the Hallmark Cambridge Hotel after several years (when it had previously been in the Menzies group). It was an enjoyable stay, and a great base to visit Cambridge. Unfortunately we hadn't booked an evening meal for the Friday when we arrived but the breakfast the next morning made up for that. I would like to mention...

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Helpful?
Thank JohnF369
BamberJK, Public Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear John F369, Thank you for leaving us your fantastic review , I am truly pleased that you enjoyed your return visit to the hotel and that the team especially Sandra and Beverley looked after you so well. I hope that we can welcome you back to the hotel next year. Kind Regards Jamie

Oxford, United Kingdom
Reviewed 1 week ago NEW

Arrived around 20:30 had booked dinner along with room booking as was going to arrive late. Upon registration was told food is served till 21:30 Came down in 10 minutes, was told that I had to make a booking, I explained I had booked dinner, when I booked a room. The person in charge insisted I eat in the bar....

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Helpful?
Thank ptchaure
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear ptchaure, Thank you for leaving us your review, I am sorry to have read of the problems you encountered in the restaurant. To ensure that our guests in the restaurant get the best possible service we allocated time slots to each booking we receive and at the peak times these time slots become fully booked very quickly I am...

Reviewed 1 week ago via mobile

Went to Cambridge for good Friday stayed at the hallmark on the Thursday and Friday night Arrived greeted by a receptionist who though absolutely lovely had im training on her name badge! Honestly haven't got a clue why you would leave a trainee on there own She told us the bar closes at 10 o'clock the pub was hit and...

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Helpful?
1Thank Deborah M
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear Deborah M, Thank you for leaving us your review, It is pleasing to have read that you enjoyed your stay with us and that the team in particular Steph looked after you so well. I do hope that we can welcome you back to the hotel in the future. Jamie

Reviewed 1 week ago

Room was good - although I always hate a shower curtain. Pool and spa were lovely. One thing that does let it down tends to be meals - waited a long time for main course and then one of them was cold. Staff were good having said that and reimbursed meal but obviously this shouldnt be necessary.

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Helpful?
Thank CRICK58
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear CRICK58, Thank you for leaving us your review, I am pleased that you found the accommodation, pool and spa to be acceptable. However I am sorry that you experienced some problems in the restaurant, I have passed your comments to the Head Chef and Food and Beverage manager for investigation. Kind Regards Jamie

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Golf Course
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Hallmark Hotel Cambriddge is Located right on the A14, just a mile from the M11 and 5 miles northeast from the heart of Cambridge. The hotel has ample parking, a beautiful golf course, 136 comfy bedrooms, flexible meeting rooms and a lovely health club - it has absolutely everything you need for a successful business trip or relaxing short break in Cambridge. A hotel that has it all Free WiFi throughout. Located just 5 miles from Cambridge city centre Plenty of parking - complimentary when booking your stay direct with the hotel. £10 over night charge otherwise. 136 bedrooms including family bedrooms for up to 5 Brasserie, lounge and bar The Cambridgeshire Golf Course - 18-hole 2 tennis courts, indoor swimming pool, fitness suite and treatment rooms Sauna, steam-room, spa bath Ideal wedding venue for up to 180 guests 10 versatile meeting rooms for up to 200 delegates Sky Sports and BT Sport now available in the bar ... more   less 

Additional Information about Hallmark Hotel Cambridge

Address: Farburn Terrace | Cambridge, Bar Hill CB23 8EU, England (Formerly Cambridgeshire Moat House Hotel)
Region: United Kingdom > England > Cambridgeshire > Bar Hill
Price Range: $125 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Cambridge 4*
Number of rooms: 136
Reservation Options:
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Also Known As:
Menzies Cambridge Hotel And Golf Club
Menzies Hotel Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Cambridge staff and other travellers.
11 questions
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Questions? Get answers from Hallmark Hotel Cambridge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor has better view”
ptchaure, 21 Apr 2017 | Read review
“Make sure thatit sint one far from the reception as some of the corridors are long with many turns !”
PaulCG, 13 Apr 2017 | Read review
“Our room (118) was excellent. Situated on ground floor.”
ShropshireDavid, 29 Mar 2017 | Read review
“Great as a business or wedding venue”
billeaster2016, 20 Mar 2017 | Read review
“make sure your room does not face the motorway, it will still be noisy but not so much”
briant438, 11 Mar 2017 | Read review
5 of 5
Hotels.com
US$70* /night
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Booking.comUS$73
HallmarkUS$72
HotelQuicklyUS$141
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Prices are for 1 room, 2 adults
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