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Hallmark Hotel Cambridge

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Hallmark Hotel Cambridge
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1,417 Reviews from our TripAdvisor Community

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Showing 1,396: English reviews
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Sutton Coldfield, United Kingdom
Reviewed yesterday NEWvia mobile

After reading some of the previous reviews I can hardly believe they were for the same hotel I visited last weekend.As part of a large family and friends party, booked for a weekend stay.Check in was very busy,due to a lot of guests arriving at the same time,we were checked in very efficiently by a friendly receptionist.My room was very...

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Helpful?
Thank Olderroamer
Newcastle-under-Lyme, United Kingdom
Reviewed 2 days ago NEWvia mobile

Cannot believe this place is meant to be 4 star? Entire hotel needs a face lift, a damn good clean and serious staff training. Food is not worth the 2 1/2 hour wait for (no joke that's how long we had to wait for main meal!) at breakfast you can see they are trying to make it something special but...

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Helpful?
Thank S00973
Lomma, Sweden
Reviewed 2 days ago NEW

Have had many visits to this hotel with the worst service I have seen from something that is named "hotel". Always new people working there, and I can understand no one would like to stay for long. Floors are dirty, most often old food left in the corridors after use of room service, long and complicated check-in/out. During the last...

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Helpful?
Thank patrikb252
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear Patrickb252, Thank you for leaving us your review I am sorry to have read the contents off this, as a hotel we never wish to have to book our guests out to an alternative hotel, but unfortunately from time to time this is the case and if this does happen we wish to make the transition from one hotel...

Salisbury, United Kingdom
Reviewed 3 days ago NEW

Stayed April 17. Booking it at reception we were welcomed by a lovely young lady and that is where the good points finish. We were told on arrival at 1700 hrs that the restaurant was booked up for the evening. The alternative was the Bacony bar. On ordering food in the bar we were met by the most miserable, grumpy...

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1Thank Stu_C8801
Reviewed 3 days ago NEW

Our party of 96 people ranging from 4 weeks to 80 years stayed at the hotel for the yearly gathering. The rooms were clean and warm with all the neccessary amenities. The staff were extremely helpful and worked hard to ensure our stay was enjoyable. Paul, Mark, Sandra and Francesca to name a few made sure that all requests were...

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Helpful?
Thank Michael F
BamberJK, Public Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear Michael F, Thank you for leaving us such a lovely review of your recent stay with us, it is truly pleasing to have read that you were so well looked after by so may of the team and both yourself and group enjoyed your weekend. I do hope that we will see you and your group back at the...

Northamptonshire, United Kingdom
Reviewed 4 days ago NEW

Positives:- nice room large tele good parking, ideal position to visit Cambridge. Interesting:- Evening meal three courses omitted starter then waited 2 hours and 10 minutes to complete meal one gentleman waited 2 hours 5 minutes for fish and chips without batter? He deserved a medal. Food was ok staff very pleasant considering their difficulties. Restaurant only half full so...

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Thank Frederick111111
York, United Kingdom
Reviewed 4 days ago NEW

Family break to Cambridge for the Easter holidays. Looking at some of the reviews from a month or so ago we were a bit concerned, but our experience was much better. The hotel itself is a little dated, but our family room was very spacious and had all amenities such as tea making, robes and slippers, toiletries, iron and board,...

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Helpful?
Thank Hetty73
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear Hetty 73, Thank you so much for leaving us your lovely review, it is great to have read that overall you enjoyed your stay with us and that the team looked after you during your stay. I am sorry to have read of the lack of food and beverage items these have been addressed with the relevant departmental managers...

Coventry
Reviewed 5 days ago NEW

We have just returned home after spending a fabulous weekend at the Hallmark. Clean rooms and good food! All the staff were very helpful but we must give a big shout out for Mark who went out of his way to ensure we all had everything that we needed. Nothing was too much trouble for him and for that we...

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2Thank Angela F
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear Angela F, Thank you for leaving us such a fantastic review of your family reunion weekend. It was great to read that you were so well looked after by the team here at the hotel in particular Mark. I do hope that we can welcome you back to the hotel for another reunion in the future. Best Wishes Jamie

London
Reviewed 6 days ago NEW

Stayed here in March with a friend........When booking I was told that the 3 course meal in the deal was from the menu which we could order on the day from the kitchen. On the evening we were informed that it was in fact a buffet. I have to say I have never experienced such AWFUL FOOD and service in...

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1Thank Lealong
Worksop, United Kingdom
Reviewed 1 week ago NEW

We went back to the Hallmark Cambridge Hotel after several years (when it had previously been in the Menzies group). It was an enjoyable stay, and a great base to visit Cambridge. Unfortunately we hadn't booked an evening meal for the Friday when we arrived but the breakfast the next morning made up for that. I would like to mention...

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Helpful?
Thank JohnF369
BamberJK, Public Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear John F369, Thank you for leaving us your fantastic review , I am truly pleased that you enjoyed your return visit to the hotel and that the team especially Sandra and Beverley looked after you so well. I hope that we can welcome you back to the hotel next year. Kind Regards Jamie

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Golf Course
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Hallmark Hotel Cambriddge is Located right on the A14, just a mile from the M11 and 5 miles northeast from the heart of Cambridge. The hotel has ample parking, a beautiful golf course, 136 comfy bedrooms, flexible meeting rooms and a lovely health club - it has absolutely everything you need for a successful business trip or relaxing short break in Cambridge. A hotel that has it all Free WiFi throughout. Located just 5 miles from Cambridge city centre Plenty of parking - complimentary when booking your stay direct with the hotel. £10 over night charge otherwise. 136 bedrooms including family bedrooms for up to 5 Brasserie, lounge and bar The Cambridgeshire Golf Course - 18-hole 2 tennis courts, indoor swimming pool, fitness suite and treatment rooms Sauna, steam-room, spa bath Ideal wedding venue for up to 180 guests 10 versatile meeting rooms for up to 200 delegates Sky Sports and BT Sport now available in the bar ... more   less 

Additional Information about Hallmark Hotel Cambridge

Address: Farburn Terrace | Cambridge, Bar Hill CB23 8EU, England (Formerly Cambridgeshire Moat House Hotel)
Region: United Kingdom > England > Cambridgeshire > Bar Hill
Price Range: $129 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Cambridge 4*
Number of rooms: 136
Reservation Options:
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Also Known As:
Menzies Cambridge Hotel And Golf Club
Menzies Hotel Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Cambridge staff and other travellers.
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Questions? Get answers from Hallmark Hotel Cambridge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor has better view”
ptchaure, 21 Apr 2017 | Read review
“Make sure thatit sint one far from the reception as some of the corridors are long with many turns !”
PaulCG, 13 Apr 2017 | Read review
“Our room (118) was excellent. Situated on ground floor.”
ShropshireDavid, 29 Mar 2017 | Read review
“Great as a business or wedding venue”
billeaster2016, 20 Mar 2017 | Read review
“make sure your room does not face the motorway, it will still be noisy but not so much”
briant438, 11 Mar 2017 | Read review
5 of 5