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RACV Royal Pines Resort

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GreenLeadersPlatinum level
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RACV Royal Pines Resort
RACV Royal Pines Resort
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1,043 Reviews from our TripAdvisor Community

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Showing 1,027: English reviews
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Saint Hyacinthe, Canada
Reviewed yesterday NEWvia mobile

We stayed here for two nights with our two kids aged 9&10. To put it simply, they didn't want to leave! The resort has pretty much everything you could want, including a great gym, tennis, bike rental and of course the golf course is right there. Our room was on the 8th floor, facing the mountains. Slightly dated but very...

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Thank Gary M
Brisbane, Australia
Reviewed yesterday NEW

We decided to stay here for an early 2 year wedding anniversary. We paid for a mountain spa suite and paid extra for the executive package, and to our surprise we had been upgraded to a superior spa suite which was lovely the hotel did not have to do that so thank you. Check in was fantastic and friendly and...

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Thank sarahnW9921ZD
Paris, France
Reviewed 6 days ago NEW

We recently stayed at Royal Pines resort and booked an executive room with the executive package. The room was immaculate and spacious, the views were incredible and the executive suite well appointed. The staff were, without exception, friendly and accomodating. They sought to make our stay as comfortable and as pleasant as possible. We will definitely return.

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Helpful?
1Thank cstatham2016
EddieJRoss12, Resort Manager at RACV Royal Pines Resort, responded to this review

Hi cstatham2016 Great review on your recent stay with us, so glad you enjoyed the Executive package on your stay as it is a special one, very peaceful on the 21st level. Will look forward to your return Kind Regards Eddie

Brisbane Region, Australia
Reviewed 6 days ago NEW

As I had good experience at RACV sunshine tried this one out and as more than expected this was on par with Sunshine coast(actually that one is different experience than this..cant really compare..room was little smaller than sunshine pracv resort..but view made u). I was upgraded to scenic view room and I was offered a good price to extend my...

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Helpful?
1Thank KKS81
EddieJRoss12, Resort Manager at RACV Royal Pines Resort, responded to this review

Hi KKS81 Great to read that you have your experience up there with your Noosa one, whilst it is very different as they have self-contained apartments, the facilities are much the same and beautiful at that. Good to read that you extended your stay with us, it appears you enjoy the RACV properties. Look forward to your next visit with...

Bangkok, Thailand
Reviewed 6 days ago NEWvia mobile

What a nice surprise! We had the senior spa suite and what a treat. This hotel has a team of employees that are professionals, nice and alway helpful.We could have stayed 2 weeks easily. The Japanese restaurant was awesome, the small Italian was nice and breakfast with a good choice of everything you wish for... Booking golf or tennis was...

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Helpful?
2Thank Lisa S
EddieJRoss12, Resort Manager at RACV Royal Pines Resort, responded to this review

Hi Lisa Great to read your recent stay was such a success, so glad you took the time to experiance most on offer. We look forward to welcoming you back Kind Regards Eddie

Reviewed 6 days ago NEWvia mobile

Have just spent 3 nights at the RACV Royal Pines Resort - this is the third stay with two of our grandchildren. Each year they look forward to the many experiences available at Royal Pines. This year we added 9 holes of golf with our 10 yo grandson Will. The adjoining rooms were a perfect set up as was the...

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Helpful?
1Thank Ian and Margare... P
EddieJRoss12, Owner at RACV Royal Pines Resort, responded to this review

Hi Ian & Margaret Thank you for the 5-star review, looks like you enjoyed your experience with us once again, it appears that you let the grandchildren burn off too much energy, hence the bottomless pits. We look forward to your 4th visit. Take care Eddie

Reviewed 6 days ago NEW

We just got back from a 5 night holiday with family and friends for a birthday party. We found all the restaurants and food good although some were only open on certain days. Facilities were great for families with plenty of room around the 2 pools. Only down side was it was very under staffed, often waited around at the...

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Helpful?
1Thank Chris S
EddieJRoss12, Resort Manager at RACV Royal Pines Resort, responded to this review

Hi Chris, Thank you for taking the time to post a review and great to hear you enjoyed the facilities, restaurants and food. I am reviewing the staffing around the pool over the period of your stay and thank you for the feedback, I was briefed by the Rooms Division Manager about the billing error and was pleased to learn...

Reviewed 1 week ago

This hotel was perfect for children. Lots of areas for the children to play and really good value food options for children at the tees café. We stayed in a spa suite with an additional portacot and was very roomy with a lounge. Spa was overlooking the hinterland and golf course which was lovely

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Helpful?
1Thank Jessica T
EddieJRoss12, Resort Manager at RACV Royal Pines Resort, responded to this review

Hi Jessica Love the 5-star review, so glad you and your family enjoyed your recent stay with us. Tees clubhouse accommodates all ages and is priced accordingly, sometimes guests miss this area during their stay. Look forward to hosting you and your family again soon Regards Eddie

Sydney, Australia
Reviewed 1 week ago

Great breakfast, the kids loved the pools and spa. The shuttle bus driver was so helpful. We would highly recommend. It is a little out of the way so would recommend hiring a car if you intend on getting out and about.

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1Thank deevanrooyen1
EddieJRoss12, Resort Manager at RACV Royal Pines Resort, responded to this review

Hi Deevanrooyen1 Thank you for taking the time to share your experience with us, Andrew our bus driver is very popular with all our guests and always goes out of his way to accommodate any requests. I will ensure that this is passed onto him. Look forward to your return Eddie

Reviewed 1 week ago

We had a wonderful four nights at RACV Royal Pines Resort. Waking up each morning to the beautiful view of the golf course from the window of our comfortable, well appointed room was a joy. The staff were friendly and helpful and went out of their way to ensure that our stay was absolutely perfect. The wide range of restaurants...

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Helpful?
1Thank Alison F
EddieJRoss12, Owner at RACV Royal Pines Resort, responded to this review

HI Alison Thank you for your kind review, it was great to read that your stay was a memorable one with us. It does appear that you experienced all on offer during your stay and look forward to you returning soon. Kind Regards Eddie

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Trattoria Amici
Trattoria Amici
Cuisines: Italian, Pizza
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The RACV Royal Pines Resort stands at the centre of beautiful established gardens offering 331-stylish guest accommodation rooms and premium spa suites with expansive views of the hinterland, chic tropical pool, Gold Coast skyline or the golf course. RACV's flagship resort is a golfer's dream - offering a renowned 27-hole composite golf course and state of the art driving range, the course is proudly home to the Australian PGA Championship and Gold Coast RACV Ladies Masters. But if you're not into golf, never fear. Relax in the Day Spa, or grab a sun lounge by the outdoor lagoon pool, while the kids burn off energy on the pool's fun slippery slide or children's playground with jumping pillow, or have a hit of tennis on one of our five tennis courts. Time Out Adventures, our on-site adventure company, offers a great range of additional activities. Why not take a Segway Adventure Tour, walk on water in an Ozbobble, laugh yourself silly making a Bopping Heads music video DVD, or have a blast with Laser Clay Shooting. There's something for everyone at RACV Royal Pines Resort. ... more   less 

Additional Information about RACV Royal Pines Resort

Address: Ross St, Benowa, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Benowa
Price Range: $158 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — RACV Royal Pines Resort 5*
Number of rooms: 331
Reservation Options:
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Also Known As:
Racv Royal Pines Hotel Benowa
Racv Royal Pines Ashmore
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Questions & Answers

Here's what travellers have asked, with answers from RACV Royal Pines Resort staff and other travellers.
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Questions? Get answers from RACV Royal Pines Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have great views”
sarahnW9921ZD, 29 Apr 2017 | Read review
“The executive room was wonderful.”
cstatham2016, 24 Apr 2017 | Read review
“Panaromic view rooms are better option”
KKS81, 24 Apr 2017 | Read review
“Choose a room with a balcony if you intend on spending time in your room.”
deevanrooyen1, 20 Apr 2017 | Read review
“All rooms have excellent views. We chose the view of the hinterland.”
799alisonf, 19 Apr 2017 | Read review
5 of 5