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RACV Royal Pines Resort

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RACV Royal Pines Resort
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947 Reviews from our TripAdvisor Community

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Showing 933: English reviews
Wellington, Wellington, New Zealand
Reviewed 22 March 2016

I recently stayed at this hotel for a four days on a conference. I have to give it to them the conference facilities were excellent and support services well executed. The hotel is also appears to be in the process of completing the last few stages of a complete upgrade, and the facilities and rooms of the hotel are good....

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1Thank BrianE300
Brisbane, Australia
Reviewed 21 March 2016 via mobile

As a frequent business traveler, the level of service & facilities are top class. From the moment you check in the staff are welcoming and accommodating! Food options vary from casual cafe and buffet to a la-cart - whatever your choice, all are great and reasonably priced! You have all the facilities you would require from pool (currently under referb)...

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2Thank JeffreyDziedzic
Pune, India
Reviewed 19 March 2016 via mobile

Staff is polite however overall services are average ... Rooms are decently sized but I think toilet is cramped and no bath tub for a resort was not what I expected. At the time of breakfast I felt that staff amongst themselves had poor understanding in working with each other where one of the ladies was complaining to me about...

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2Thank KrishRagh
Reviewed 19 March 2016 via mobile

I came for a business conference that was hosted at the resort. I have no complaints but it just wasn't special for the price. I travel a lot and give mainly very positive reviews, and I was really surprised to see so many five-star reviews for this property. In short, everything was good but nothing was great (unless you want...

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2Thank DrFletch
Sunshine Coast, Australia
Reviewed 18 March 2016

This was our 3rd time back to the Royal Pines Resort. This time we went for 3 nights, it was GREAT! We had such a relaxing time by the pool, ate ourselves silly (especially at the seafood buffet,mmmm), had the cleanest rooms, we just enjoyed ourselves immensely. The service from the staff around the resort is exceptional, so friendly, so...

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1Thank Klou75
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Hello Klou75 Thank you for taking the time out of your day to write a review of your recent "... fabulous & relaxing family mini break" at RACV Royal Pines Resort. It was such a pleasure reading of your time spent with us, and of all your great comments in regards to the facilities and food. I am sure your...

Sydney, Australia
Reviewed 15 March 2016

Short one night stay over September last year. Front desk staff were friendly and check in was efficient. Parking is available downstairs (access via elevator) and is included. The room was spacious and clean with comfortable King size bed. Breakfast buffet was excellent and we had eggs made to order. They also have a highly rated restaurant on the top...

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1Thank BigFurryOaf
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear BigFurryOaf, Thanks for taking the time to write your review after staying with us at RACV Royal Pines Resort. I was pleased to read how much you enjoyed your stay. Yes Videre (the restaurant on the 21st floor) is a treat, so I do hope next time you stay you get to experience it. We look forward to welcoming...

Melbourne, Australia
Reviewed 12 March 2016

I just returned from a 3 night stay at the Royal Pines resort and I have to say I was absolutely ' Blown Away " by this Hotel . I tour all year and stay in many hotels and only review the ones worth reviewing . I am not into negativity . As you drive up the promenade to the...

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2Thank Scoota B
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear Scoota B, What can I say...... thank you for such a wonderful review of your recent stay with us at RACV Royal Pines Resort. I was so pleased to read of the thorough enjoyment of your stay, and that in such a short time, you were able to trial several of our facilities and dining options, and genuinely elated...

Oklahoma
Reviewed 11 March 2016 via mobile

Great place for families! We went here for a conference. The staff was very helpful and friendly. We loved having the balcony doors open in the morning and watching the sun rise. The kids loved the playground and pool. There was a bit of construction going on near the pool but only because they are making it even better for...

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1Thank K M
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear K M, Thanks for writing your review from your recent conference stay with us at RACV Royal Pines Resort. Sounds like you made the most of your time with us, getting to watch the sunrise and that the kids enjoyed the playground. The waterpark is so close to opening and will be such a great spot for the kids,...

Reviewed 11 March 2016 via mobile

Spent a week here then came back for another 5 nights. Not only for golfers 😉 We don't play golf. Not far from surfers 20 minutes buy car they have a shuttle service. We stayed on the Executive levels 17 and 18th floor. Highly recommended the executive package (breakfast & canapés ) It will be great for families when the...

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1Thank Robyn S
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear Robyn S Thank you for writing you review from your recent stay at RACV Royal Pines Resort. I know I am biased, but I have to agree, it is a great spot for a "Holiday". And, yes the Executive package is such a nice way to top off the stay isn't it. Yes the pool is not long away...

Brisbane, Australia
Reviewed 10 March 2016

We recently held a conference for over 400 people and have to say the whole experience was wonderful. Food was fantastic! Staff couldn't do enough for us all weekend. Rooms were excellent. Thank you for a very enjoyable experience - we will be back!

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1Thank Kathleen Y
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Hi Kathleen Y Thanks for taking the time to let Trip Advisor readers know how well your conference went at RACV Royal Pines Resort - I was delighted to read your comments on the food - our Executive Chef and his team have a real talent with conference food. Also great to read your endorsement of the staff service during...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Trattoria Amici
Trattoria Amici
Cuisines: Italian, Pizza
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The RACV Royal Pines Resort stands at the centre of beautiful established gardens offering 331-stylish guest accommodation rooms and premium spa suites with expansive views of the hinterland, chic tropical pool, Gold Coast skyline or the golf course. RACV's flagship resort is a golfer's dream - offering a renowned 27-hole composite golf course and state of the art driving range, the course is proudly home to the Australian PGA Championship and Gold Coast RACV Ladies Masters. But if you're not into golf, never fear. Relax in the Day Spa, or grab a sun lounge by the outdoor lagoon pool, while the kids burn off energy on the pool's fun slippery slide or children's playground with jumping pillow, or have a hit of tennis on one of our five tennis courts. Time Out Adventures, our on-site adventure company, offers a great range of additional activities. Why not take a Segway Adventure Tour, walk on water in an Ozbobble, laugh yourself silly making a Bopping Heads music video DVD, or have a blast with Laser Clay Shooting. There's something for everyone at RACV Royal Pines Resort. ... more   less 

Additional Information about RACV Royal Pines Resort

Address: Ross St, Benowa, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Benowa
Price Range: $165 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — RACV Royal Pines Resort 5*
Number of rooms: 331
Reservation Options:
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Also Known As:
Racv Royal Pines Hotel Benowa
Racv Royal Pines Ashmore
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Questions & Answers

Here's what travellers have asked, with answers from RACV Royal Pines Resort staff and other travellers.
7 questions
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Questions? Get answers from RACV Royal Pines Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with balconies are worth the small price premium - coastal view rooms are great, pool view rooms tend to be noisy”
 of 5 bubbles MintSliceFan, 7 Dec 2016 | Read review
“All rooms have good views. We had a 15th floor Mountain View & enjoyed the Surfers Paradise night view from the 21st floor restaurant.”
 of 5 bubbles Mark_n_Cheryl, 4 Dec 2016 | Read review
“Ask for a high room away from elevators.... Honestly ...don't bother with buffet”
 of 5 bubbles U2Sisters, 30 Nov 2016 | Read review
“All the rooms have views of either the golf course or the gold coast. All excellent”
 of 5 bubbles BelindaSingleton, 30 Nov 2016 | Read review
“I really like the room overlooking the pool - 507 from memory.”
  • The curious kookaburra ... he stayed for ages!!
 of 5 bubbles YasmineinSydney, 29 Nov 2016 | Read review
5 of 5
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