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RACV Royal Pines Resort

TripAdvisorUS$158*
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Certificate of Excellence
GreenLeadersPlatinum level
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$191*
US$158*
Great Deal
US$191*
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RACV Royal Pines Resort
RACV Royal Pines Resort
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1,043 Reviews from our TripAdvisor Community

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Showing 1,027: English reviews
Brisbane, Australia
Reviewed 26 July 2016

More than 1,500 people poured through the doors of the hotel over a three day conference yet the hotel staff, the amenity itself and the catering were all brilliant. My friend stays here every time she is in South East Queensland and I know why. Large, well appointed rooms, quiet and with sweeping views of the hinterland and golf course....

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Helpful?
1Thank vcat2016
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear vcat2016, What a great review, thank you so much for taking the time to write it. I was very pleased to read how much you enjoyed not only our facilities, but the staff and catering. I am proud of the team here, they really do a fantastic job and getting feedback like this is great for them to receive...

Reviewed 26 July 2016 via mobile

I stayed at Royal Pines in the 16th July for a night. I was there for a business trip and it seemed to be a good spot if you are having a conference business meetings. The room I stayed in was clean and good size. Bed was very comfy so I managed to get a good sleep after a long...

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Helpful?
1Thank Enver1
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear Enver1, Thank you for taking the time to write your review after staying with us recently. I was pleased to read that on the whole you were happy with your stay, however would love to hear more about your breakfast experience if you could send an email to me to discuss further I will certainly look into your concerns....

Cooroy, Australia
Reviewed 26 July 2016

We had a really nice room couldn't fault that. Would have liked more choice with the mini bar, some fruit would have been nice. Not a lot to do apart from play golf - quite good for kids the water park and the play park. I went to the Spa and it was really good I really enjoyed that had...

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Helpful?
1Thank Robyannalf
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear Robynannalf, Thank you for writing a review after your "Mini Break with husband to Conference" recently. I'm glad you enjoyed your time with us, and hope you get another opportunity to spend some more time with us. John Morris General Manager RACV Queensland Resorts RACV Royal Pines Resort & RACV Noosa Resort

Rowville, Victoria, Australia
Reviewed 26 July 2016

We travel to the Gold Coast almost every year at Christmas time for our family vacation, This Hotel has been our stay of choice for the past 3 years and we're looking forward to enjoying the new water park this year. Friendly staff, great facilities, cleaniness and fantastic buffet breakfast are just a few reasons why we keep going back.

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Helpful?
1Thank Michael S
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear Michael S Thanks for taking the time to write your review. I was pleased to read you return to us year after year for your Christmas vacation. Yes the waterpark is open and very popular even during the winter months (where it is heated), I'm sure your family will enjoy it when we see you next. See you soon....

Brighton
Reviewed 25 July 2016

Lucky enough to get an upgrade (as result of many visits resort offered a free upgrade) to a king spa suite. Wow what views...had room on 20th floor and 180 degree views over the golf course and surfers paradise/Broadbeach ...fairyland by night. King size spa and lounge alcove were added bonuses....a superb room ...the best 'room' we have ever stayed...

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Helpful?
1Thank Jill B
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear Jill B Thanks so much for taking the time to write your lovely review. I am pleased you felt your experience was "Absolute luxury", and I have to agree, those views are pretty spectacular, I am glad you got to enjoy them. We look forward to welcoming you back again. John Morris General Manager RACV Queensland Resorts RACV Royal...

Ballina, Australia
Reviewed 24 July 2016

This is a fabulous property with great facilities the rooms a clean comfortable but there is a severe problem with service and signage. The staff are inattentive, slow and their get up and go has definitely gone. They are friendly enough when you eventually find one but lack service skills and most of all energy. The entire site is poorly...

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Helpful?
1Thank jjjjswan
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear jjjjswan, Thanks for taking the time to post a review following your recent visit to RACV Royal Pines Resort. I was pleased to read that you thought that overall the property was fabulous but concerned that you thought the signage was confusing. While this is something rarely mentioned in guest feedback and questionnaires, I will review signage with the...

Sydney, Australia
Reviewed 23 July 2016 via mobile

Very nice Resort, awesome room and very nice. We will never forget the shuttle driver Andrew, very good customer service!!! Food was very good and all staff was very nice and polite like specially at the front desk.

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Helpful?
2Thank Alberto V
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear Alberto V I just wanted to say a big thanks for taking the time to write your review. And, thanks for your lovely comments in regards to Andrew and our staff here, they do make me proud. I hope we get to welcome you back again soon. John Morris General Manager RACV Queensland Resorts RACV Royal Pines Resort &...

Brisbane Region, Australia
Reviewed 22 July 2016 via mobile

Our recent stay here was very pleasant. Rooms were clean and modern. All the staff were friendly and helpful. We utilised the lounge and were also more than happy with this. Only very minor issue we found, was the signage to the car park was small and difficult to see.

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Helpful?
1Thank DavidandRachael
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear DavidandRachael, Thanks so much for taking the time to write your review, feedback is always great to receive. I'm glad you had such a "Pleasant Night" with us, and we look forward to seeing you again soon. John Morris General Manager RACV Queensland Resorts RACV Royal Pines Resort & RACV Noosa Resort

Brisbane, Australia
Reviewed 20 July 2016 via mobile

The rooms are big, lovely and very clean. The views are divine from the Surfers/Broadbeach direction! I would absolutely recommend staying here. The staff are friendly, the conference Centre is lovely, the golf course looks awesome, the restaurants were great! Well done

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Helpful?
1Thank MrsRendogg
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear MrsRendogg, Thanks so much for taking the time to write your lovely review. I am biased I know but the views over the coast line are divine I agree. Thanks again and we hope to welcome you back again soon. John Morris General Manager RACV Queensland Resorts RACV Royal Pines Resort & RACV Noosa Resort

Lorne, Australia
Reviewed 20 July 2016

Stayed one night only whilst travelling and so impressed we will be back for an extended stay. The room and service first class as with all RACV accommodation. Wide choice of dining options and great outdoor facilities are available. Wi Fi and parking all included.

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Helpful?
1Thank John S
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear John S, Thanks for taking the time to write your review. I'm glad we impressed you so much, we look forward to welcoming you back for that "extended stay" next time. John Morris General Manager RACV Queensland Resorts RACV Royal Pines Resort & RACV Noosa Resort

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Trattoria Amici
Trattoria Amici
Cuisines: Italian, Pizza
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The RACV Royal Pines Resort stands at the centre of beautiful established gardens offering 331-stylish guest accommodation rooms and premium spa suites with expansive views of the hinterland, chic tropical pool, Gold Coast skyline or the golf course. RACV's flagship resort is a golfer's dream - offering a renowned 27-hole composite golf course and state of the art driving range, the course is proudly home to the Australian PGA Championship and Gold Coast RACV Ladies Masters. But if you're not into golf, never fear. Relax in the Day Spa, or grab a sun lounge by the outdoor lagoon pool, while the kids burn off energy on the pool's fun slippery slide or children's playground with jumping pillow, or have a hit of tennis on one of our five tennis courts. Time Out Adventures, our on-site adventure company, offers a great range of additional activities. Why not take a Segway Adventure Tour, walk on water in an Ozbobble, laugh yourself silly making a Bopping Heads music video DVD, or have a blast with Laser Clay Shooting. There's something for everyone at RACV Royal Pines Resort. ... more   less 

Additional Information about RACV Royal Pines Resort

Address: Ross St, Benowa, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Benowa
Price Range: $157 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — RACV Royal Pines Resort 5*
Number of rooms: 331
Reservation Options:
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Also Known As:
Racv Royal Pines Hotel Benowa
Racv Royal Pines Ashmore
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Questions & Answers

Here's what travellers have asked, with answers from RACV Royal Pines Resort staff and other travellers.
8 questions
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Questions? Get answers from RACV Royal Pines Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have great views”
sarahnW9921ZD, 29 Apr 2017 | Read review
“The executive room was wonderful.”
cstatham2016, 24 Apr 2017 | Read review
“Panaromic view rooms are better option”
KKS81, 24 Apr 2017 | Read review
“Choose a room with a balcony if you intend on spending time in your room.”
deevanrooyen1, 20 Apr 2017 | Read review
“All rooms have excellent views. We chose the view of the hinterland.”
799alisonf, 19 Apr 2017 | Read review
5 of 5
TripAdvisor
US$158* /night
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Booking.comUS$191
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*Disclaimer
Prices are for 1 room, 2 adults
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