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RACV Royal Pines Resort

TripAdvisorUS$125*
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Certificate of Excellence
GreenLeadersPlatinum level
08/05/2017 09/05/2017
1 room 2 adults 0 children
US$125*
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RACV Royal Pines Resort
RACV Royal Pines Resort
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1,041 Reviews from our TripAdvisor Community

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There are newer reviews for RACV Royal Pines Resort
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Showing 1,025: English reviews
Reviewed 16 June 2016

There is plenty for the kids to do in good weather. The pools are great, with a hot tub and slides. There is also a reasonable play ground that has a HUGE inflatable trampoline. However this resort really is only a fair weather resort, and to make the most of it you would really have to love Golf or Tennis....

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Helpful?
1Thank steers82
Blue Mountains, Australia
Reviewed 12 June 2016

Stayed here for irish dance comp, with adjoining rooms, 3 young kids and two old adults! Rooms were clean, tidy and serviced everyday. Pool area superb and clean, free towels was a nice touch. Kids play area was excellent with a big bouncy pillow and swings etc. Also the location is central to the Gold Coast itself with easy access...

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Helpful?
3Thank Eatmyburger2016
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear Eatmyburger2016 Thanks for taking the time to write a review of your stay with us, it was lovely to read how much you and your children enjoyed your time with us and got to utilise the kids play areas. I hope you will be pleased to hear the traffic works is almost complete so next time you visit it...

Brisbane, Australia
Reviewed 12 June 2016

My daughter and I stayed at the Royal Pines Resort for the Australian International Oireachtas, (Irish Dance Competition). Everything from check-in to check-out was outstanding and I would thoroughly recommend this place for people to stay. The room was modern and lovely and clean. The beds are so comfortable. Lighting is fantastic and the bathroom was also beautiful and clean...

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Helpful?
1Thank KerryG771
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear KerryG771 Thank you for your lovely review, I was so pleased to read how much you enjoyed both the resort and our staff. They do make me proud, particularly when I hear comments such as yours regarding how even though the resort was incredibly busy over the time you were here, that the staff were brilliant and a credit...

Melbourne, Australia
Reviewed 8 June 2016

We arranged a family holiday at Royal Pines, for a week - two grandparents, parents and 3 children 6 and under. Two rooms, including a family room which was superb, exactly right for a young family. The staff were helpful and friendly, with a special mention of the restaurant staff coping with 3 small children. The facilities for children are...

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Helpful?
1Thank Ewen M
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear Ewen M, Thank you for taking the time to write your review, I was so pleased to read your comments regarding your room, and that you felt it was a "great place for a family holiday". We hope you get the opportunity to bring the family back again soon. John Morris General Manager RACV Queensland Resorts RACV Royal Pines...

Noosa, Australia
Reviewed 4 June 2016 via mobile

Modern, large open foyer with onsite parking ( underground and outdoor.). Rooms well appointed, spacious and clean with lots natural light. No bath in our room. Reasonable rates. Close to many attractions. Special discounts for RACV members. Recommended.

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Helpful?
2Thank Michelle B
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear Michelle B Thanks for taking the time to write your review after staying with us recently. And, thanks for the recommendation, I was pleased to read you enjoyed your time. I hope you get to come back again soon to enjoy our facilities once again. John Morris General Manager RACV Queensland Resorts RACV Royal Pines Resort & RACV Noosa...

Port Augusta, Australia
Reviewed 2 June 2016

Looking beyond the roof below our window to the golf course I could only imagine the view from other angles would be spectacular. Our room was spotlessly clean and the bed was so comfy it felt like I was sleeping on a cloud. A couple of maintenence issues which we left a note for so hopefully it ended in the...

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Helpful?
1Thank kymushorelinecp
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear kymushorelinecp, Thanks so much for writing a review of your recent stay with us. I was happy to read you enjoyed your stay, and I am with you on the bed comfort, they really are nice to sleep on. Thanks for the maintenance note, your comments have been addressed and constructive feedback like that is great to receive, as...

byron bay
Reviewed 1 June 2016

Royal Pines is a relaxing destination. A place were there is no reason to leave once you are there. From the amazing new Spa, to the Golf course and a great variety of restaurants. Our favourite restaurant is the Japanese. Friendly staff, clean and well presented rooms. Every time we return to The Royal Pines they deliver. Thank you so...

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Helpful?
1Thank juliebyronbay
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear juliebyronbay Thanks so much for taking the time to write your review after your recent stay. It was such a pleasure to read your comments, and the knowledge that you enjoyed your time with us so much. I have to agree Arakawa is a fantastic restaurant, and we get great reviews for it, so am very pleased you had...

Brisbane
Reviewed 31 May 2016

I was recently here as part of a conference. At the time there were two very large groups staying. There are some stand out staff members who go beyond their role and there were some quite rude. Three times I had to ring reception/housekeeping from my room. It rang out and transferred me to their external number. A couple of...

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Helpful?
Thank Adventureoverseas
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear Adventureoverseas Thanks for your review and apologies that your visit to RACV Royal Pines did not meet your expectations. It was great to read that there were some stand out staff but diasppointing that you had to queue for breakfast - I have passed this on to our Food and Beverage Manager and we are working with Chef to...

Kilkenny, Ireland
Reviewed 30 May 2016 via mobile

We stayed here for a week is it possibly the best Hotel in Australia. The pool was spotlessly clean and good activities for the children. Food was top class always fresh and tasty. Really really nice place.

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Helpful?
2Thank Tripandadvice
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear MrAdrianf Thanks for your review - it was great to read your positive comments and your rating of the resort as possibly the best in Australia. The new waterpark at the resort has been a hit with families and with 8 dining and wining options at the resort, there is plenty of variety. We look forward to welcoming you...

Brisbane Region, Australia
Reviewed 29 May 2016

All travel/holidaymakers want great service, no hassles, quick check in ,undercover parking or valet parking, happy service people, quality all you can eat food for a great price great views with a 5 star restaurant, golf, pool ,child friendly outdoors and did we mention service 5 star service. this review sounds like we got looked after well, you’re right ,...

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Helpful?
1Thank prolawqld
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear prolawqld Thank you for your wonderful review. As a team we take great pride in meeting and hopefully exceeding our guests expectations. The facilities we have, coupled with a real focus on customer service is a winning combination and it is a great boost to the team to read reviews such as yours - we really appreciate you taking...

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08/05/2017 09/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Trattoria Amici
Trattoria Amici
Cuisines: Italian, Pizza
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The RACV Royal Pines Resort stands at the centre of beautiful established gardens offering 331-stylish guest accommodation rooms and premium spa suites with expansive views of the hinterland, chic tropical pool, Gold Coast skyline or the golf course. RACV's flagship resort is a golfer's dream - offering a renowned 27-hole composite golf course and state of the art driving range, the course is proudly home to the Australian PGA Championship and Gold Coast RACV Ladies Masters. But if you're not into golf, never fear. Relax in the Day Spa, or grab a sun lounge by the outdoor lagoon pool, while the kids burn off energy on the pool's fun slippery slide or children's playground with jumping pillow, or have a hit of tennis on one of our five tennis courts. Time Out Adventures, our on-site adventure company, offers a great range of additional activities. Why not take a Segway Adventure Tour, walk on water in an Ozbobble, laugh yourself silly making a Bopping Heads music video DVD, or have a blast with Laser Clay Shooting. There's something for everyone at RACV Royal Pines Resort. ... more   less 

Additional Information about RACV Royal Pines Resort

Address: Ross St, Benowa, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Benowa
Price Range: $157 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — RACV Royal Pines Resort 5*
Number of rooms: 331
Reservation Options:
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Also Known As:
Racv Royal Pines Hotel Benowa
Racv Royal Pines Ashmore
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Questions & Answers

Here's what travellers have asked, with answers from RACV Royal Pines Resort staff and other travellers.
8 questions
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Questions? Get answers from RACV Royal Pines Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The executive room was wonderful.”
cstatham2016, 24 Apr 2017 | Read review
“Panaromic view rooms are better option”
KKS81, 24 Apr 2017 | Read review
“Choose a room with a balcony if you intend on spending time in your room.”
deevanrooyen1, 20 Apr 2017 | Read review
“All rooms have excellent views. We chose the view of the hinterland.”
799alisonf, 19 Apr 2017 | Read review
“A room away from the elevator would be good. It wasn't overly noisy but you could hear it. Didn't stop us sleeping or wake us.”
donw651, 10 Apr 2017 | Read review
5 of 5
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US$125* /night
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Prices are for 1 room, 2 adults
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