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Conveniently situated and friendly staff but rooms have no insulation whatsoever so you hear all that goes on above and around you. Breakfast is OK but we had two awful meals with the meat so tough you couldn't cut it, let alone eat it. Useful...More
The hotel is ideally situated on the front and has an underground car park. Room 331 was very comfortable and a decent size. Breakfast could have been better especially the rubbery scrambled eggs. The rooms with a 'town view' are probaby quieter. The staff were...More
Too bad for the bed which was too soft in room 325. Perhaps the mattresses should be replaced by
Everything else in the room was ok.
The staff was very friendly.
Good private parking underneath the hotel.
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Front desk staff spoke English, bar was good, restaurant was good if a little expensive. Rooms were decent, but nothing spectacular. Great view, good location near shopping and dining. Easier to park your car across the street at the pay lot than navigate the narrow...More
Perhaps. But that's not really good enough. Our experience with Mercure Hotels is that they are a mixed bag. True to form, they offered useful, secure parking, although the signage on the outside of the hotel was far from clear to the entrance. You have...More
US$116 - US$156 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Response from HeathfieldChiswick | Reviewed this property |
The room has been 'redesigned'! As you walk into the room, on one side there is a separate WC (no extractor fan). Ahead of you is an open lobby area with a fancy wardrobe arrangement, without enough height to hang a coat... More
The room has been 'redesigned'! As you walk into the room, on one side there is a separate WC (no extractor fan). Ahead of you is an open lobby area with a fancy wardrobe arrangement, without enough height to hang a coat. Then there is a wash basin and then a shower - all is open to the rest of the bedroom, with only a flimsy sliding screen to divide it from the sleeping area. To us, all over-designed (very pretty!) but pointless, as it doesn't work as well as the usual hotel arrangement.