Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The County Arms, Truro is one of Truro's most popular places to meet, eat, drink and now stay. County Arms offer 33 top quality en-suite bedrooms, in addition to its popular bar and restaurant. The central mid-peninsula location makes this the perfect stopover for business trips and leisure breaks in Truro and Cornwall- Includes a 24 Hour reception desk
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
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The County Arms Hotel emerges as a favored choice for its spacious and clean rooms, adorned with modern amenities and offering picturesque views, despite occasional temperature control and noise issues noted by some guests. Its central location is a hit among travelers, placing them within easy reach of local shops and attractions. Visitors consistently commend the hotel's cleanliness and charming atmosphere, further amplified by the commendable service from friendly staff.
While most amenities receive high marks, a few travelers point out minor shortcomings. Overall, the hotel is celebrated for providing excellent value and quality accommodations.
Location
Central
Atmosphere
Welcoming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Friendly
Amenities
Satisfactory
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On arrival, never using the place before the reception staff were so friendly, helpfull and informative. After settling into our room that was 100% clean by " Carol" we were off to the bar, lovely team , good selection of drinks and great reasonably selection of pup food. Not Al la carte, but totally good bub grub.
Morning breakfast was also 100% plenty of choice and well organised by cheff.
Bedding was crisp and white rooms warm and well decorated, coffee machine tea, spar water and buiscuites. Toilet and shower great with a good selection of towels and soaps.
Room security was 100% with card key access with extra keys for partner.
Only had one little bit af negativity, a young family booked in for one night and their little monster was enjoying the bed as a trampoline and floor landing pad , bless aged 3-4. And up too early for mum and dad.
â—Ź Would we use the site again yes â—Ź Can we recommend, you bet. â—Ź One for the Management/ owners, your team are well organised, great at team work , and so know what hospitality is all about.
Thank you very much for our enjoyable stay. " ROOM 13 "
P.s. Not forgetting the room turn round team either. We'll done
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Date of stay: September 2024Trip type: Travelled as a couple
Room Tip:Â â—ŹBook meal table early in advance of the day.
â—Ź Getting drinking water from bar.
â—Ź Get the train...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from St Austell Brewery, General Manager at The County Arms
Responded 4 Oct 2024
Caveman999, thank you for your review of County Arms accommodation, Truro. All feedback is greatly appreciated, and we love to hear that guests have enjoyed their visit. Thank you so much for your recommendation and your lovely comments about your stay with us. We’re looking forward to welcoming you back soon.
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Excellent hotel, an perfect example of how a hotel should be run. Clean and well appointed, spacious rooms, spotless bathroom, even had an anti-slip rubber bath mat hanging in a hygienic mesh bag on the back of the bathroom door. Comfy bed, comprehensive coffee and tea making facilities, nothing is not catered for. Ample free parking, friendly staff, it all makes for a great stay. Definitely recommend.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from St Austell Brewery, Other at The County Arms
Responded 9 Sept 2023
Royfrombude, thank you for your review of County Arms accommodation, Truro. All feedback is greatly appreciated, and we love to hear that guests have enjoyed their visit. We’re looking forward to welcoming you back soon.
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
I had a short stay in County Arms and I highly recommend them. Welcomed, responsive and friendly staff. I had a large, clean and beautiful room. A very convenient location for those who use a bus, the bus stop just few steps away when you arrive from the railway station.
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Date of stay: February 2025Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from St Austell Brewery, General Manager at The County Arms
Responded 3 weeks ago
Road18012056804, thank you for your review of County Arms accommodation, Truro. All feedback is greatly appreciated, and we love to hear that guests have enjoyed their visit. We’re looking forward to welcoming you back soon.
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I stayed in room 33, a spacious family room. I booked several days in advance, but on arrival the room was very cold and despite increasing the temperature it stayed very cold overnight so that I had to wear extra clothes in bed to stay warm. The following morning I commented to reception and they explained that they control the bedroom temperatures from reception! They increased the temperature but not enough, I was still cold. Staff should have put on the towel rail in the bathroom but they hadn’t; it was effective by the time I checked out having stayed two nights.
In the room there wasn’t a tea pot or fridge, the windows were dirty and a paint splash was in the middle of one window. The bedroom is situated next to two noisy air-conditioning fans – given I was cold they were making a pointless noise, annoying. There wasn't a suitable chair from which to watch TV.
On a positive note, the bath was good with sufficient hot water, the hotel is situated close to Sainsburys, the receptionists were helpful and the room had a great view from two windows over the surrounding countryside.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from St Austell Brewery, General Manager at The County Arms
Responded 30 Jan 2025
Hi Serioustraveller01, thank you for your feedback regarding your recent visit to County Arms accommodation, Truro. We strive to ensure our guests have the best experience possible when visiting us, and we’re disappointed not to have met your expectations. We have taken your feedback onboard and endeavour to guarantee that when you hopefully visit us again, we deliver the best experience possible.
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Travelled from Dorset on Sunday 16 June to attend a funeral of a dear friend on Monday 17 June in Truro. From the minute I entered Reception to check in, the entire stay exceeded my expectations. The welcoming Meet & Greet provided by the Receptionist set the tone for the entire one night stay. Had a lovely Greek Vegan Feta Salad for dinner in the bar area (whilst Sunday Quiz was on but it did not distract), Breakfast on Sunday morning was excellent matched by the service and the external views into the surrounding countryside. The Room I had was well presented, clean, with a quality Tea / Coffee caddy self service tray, which had a good choice of various teas, also a Coffee dispenser. Towels in the bathroom were again of top quality. Excellent, free vehicle parking facilities even for a motorcycle. Overall, my first stay at the County Arms, Truro, and it did it disappoint. It will not be my last. Next time I shall return with me my wife for a weekend stay in Truro and I know where we shall stay for sure. Thanks to everyone.
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Date of stay: June 2024
Location
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from St Austell Brewery, Other at The County Arms
Responded 23 Jun 2024
Thanks for taking the time to leave us a review Scenic40701710460. It's really lovely from satisfied guests and we are glad that we were able to deliver such a wonderful experience for you. We look forward to welcoming you back to County Arms accommodation, Truro again soon. Thanks again for the recommendation, and have an amazing day!
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Service from the beginning was first class we had two family rooms both of which were fantastic. Staff were more than helpful and due to a family circumstance they went beyond expectations. As a family we shall certainly be returning. Both rooms were immaculate and we traveled with two children one aged 4 yrs and a 2 month old baby
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Â Nothing to complain about
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from St Austell Brewery, Other at The County Arms
Responded 13 Jun 2024
Hi 335andrewm, Thanks for taking the time to leave a review for your recent visit to County Arms accommodation, Truro. Thanks for your glowing recommendation and kind words about the team. Everyone here goes out of their way to keep our guests happy and comfortable. We always strive to deliver a great experience for our guests and look forward to welcoming you back soon. Best wishes, County Arms accommodation, Truro General Manager
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The room was perfect, much larger than we expected and incredibly modern. There was a coffee machine as well as a couple of biscuits and teas which was a lovely surprise. In the restaurant area there was a gluten free menu, which made it so accessible for me. The food was delicious and both me and my partner really enjoyed it. The bathroom was spotless with lovely branded hand and body soap, which was a treat to use. The location of the hotel being so near to Sainsbury’s also made snack runs easy and the station being nearby allowed us to travel around Cornwall easily. We had a lovely stay and would definitely come back again!
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Date of stay: July 2024Trip type: Travelled as a couple
Room Tip:Â There is a GLUTEN FREE menu for breakfast and dinner!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from St Austell Brewery, Other at The County Arms
Responded 13 Jul 2024
Hi Stay01590509484 many thanks for your review, it’s greatly appreciated. We work hard to maintain a high level of food and service and strive to make sure our guests are looked after and leave happy. Really lovely to hear that your stay was so good and that your enjoyed The County Arms so much. Look forward to seeing you at County Arms accommodation, Truro again soon. Thanks again for the recommendation, and have an amazing day!
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Wr spent one night here to be in Truro for a funeral the next day. We’d travelled a long way and didn’t want to get stuck in heavy holidaymaker traffic. So we were well placed. Breakfast in the restaurant was fine and lovely view on a perfect day
Quite a few problems in the bathroom. The soap dispenser refused to dispense! So reached for the squeeze soap for the shower and that needed strength to extract. The toilet brush by the side of the toilet was broken and rusty. Some housekeeping inspection needed!
Short of lighting in strategic places / such as where you boil the kettle and make a drink and in the wardrobe area.
A few tweaks would really improve things. The receptionist on duty when we arrived was soooo nice.
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Date of stay: August 2024Trip type: Travelled as a couple
Room Tip:Â Parking was no problem and free
A way out of town on a busy road
Check bathroom facilities work...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from St Austell Brewery, General Manager at The County Arms
Responded 19 Aug 2024
Happydays055, thank you for your review of County Arms accommodation, Truro. All feedback is greatly appreciated, and we love to hear that guests have enjoyed their visit. We will take your feed back on board and pass it to the Housekeeping department. Thank you for your kind words about our Receptionist. We will try to find out who it was and reward them accordingly. We’re looking forward to welcoming you back soon. Best wishes, County Arms accommodation, Truro General Manager
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I would describe the hotel as OK. But for over ÂŁ100 a night, I'd like more than OK. The restaurant is so over-priced that I will never go back. They serve very cheap, poor-quality food, cooked to death. The kitchen staff need to learn how to wash spinach. My eggs floretine at breakfast was gritty - quite unpleasant but I ate it because I'd paid for it and I was hungry. I did not complain at the time because the one saving grace of this place is the staff who are all friendly and helpful. I've scored it 3 stars because of the staff and the cleanliness.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from St Austell Brewery, Other at The County Arms
Responded 26 Sept 2023
Hi Bev W, thank you for your feedback regarding your recent visit to County Arms accommodation, Truro. We strive to ensure our guests have the best experience possible when visiting us, and we’re disappointed not to have met your expectations. We regularly track our competitors prices and believe ourselves to be competitive within the market. Were sorry that we didn't live up to you expectations. We are due to have some works done in our rooms in November which will see them get a lick of paint, new carpets and a freshen up in many of the bathrooms, perhaps once these works have been completed you would consider revisiting us? We will pass your comments about the food back to our kitchen team, particularly about the gritty Spinach. We wash all of our salad products and vegetables before they are served to guests and have never had this issue before. It's possible that this particular batch of Spinach was worse than the ones we usually get, we will certainly review our process and take this up with our suppliers. Thank you for bringing it to our attention. When we have issues with meals we are always more than happy to do whatever we can to put the problem right. Whether a replacement meal or money off, it's no problem if we understand the situation. The team as you say are friendly and helpful and really want to make guests stays as enjoyable as they can. We have taken your feedback onboard and endeavour to guarantee that when you hopefully visit us again, we deliver the best experience possible. Best wishes, County Arms accommodation, Truro General Manager
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We chose the County Arms because it is close to Truro Hospital and my husband was due to have an eye operation there. After the operation, my husband wanted to recover and we had planned to eat in the restaurant at the County Arms rather than go into town. Unfortunately, the restaurant was not open when we were there so we had to bring our own food with us. This was really very inconvenient and I feel that there should have been a price reduction for this but we were simply told that we could cancel our reservation if this did not suit us.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from St Austell Brewery, Other at The County Arms
Responded 25 Nov 2023
Hi Wendy F, thank you for your feedback regarding your recent visit to County Arms accommodation, Truro. We strive to ensure our guests have the best experience possible when visiting us, and we’re disappointed not to have met your expectations. We do apologize that our restaurant had to be closed for a short period of time. We did everything we could to ensure guests were informed and we reduced our room rates accordingly. We were also allowing guests to bring their own food in so they could still make use of the bar facilities and not be "trapped" in their rooms while kitchen works were completed. We understand the inconvenience but felt that we did everything we could to lessen the impact to our guests. We have taken your feedback onboard and endeavour to guarantee that when you hopefully visit us again, we deliver the best experience possible. Best wishes, General Manager, County Arms accommodation, Truro
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Northampton, United Kingdom308 contributions123 helpful votes
Truro is in the middle of the peninsula of Cornwall so the nearest coast is probably 7 to 10 miles away. However the County Arms is a 20 to 30 minute walk to the centre of Truro. The best option and the one we employed when going into Truro is the local bus, we found it to be both frequent and on time and the bus stop is basically just outside the hotel.
There are more places to choose from in the Truro area.
PRICE RANGE
S$127 - S$210 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the county arms hotel truro
LOCATION
United KingdomEnglandCornwallTruro DistrictTruro
NUMBER OF ROOMS
33
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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