We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
04/02/2018 05/02/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Merchant House

    49 Falmouth Road, Truro TR1 2HL, England
    Save
    Lowest prices for your stay
    04/02/2018 05/02/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
     2 people are viewing this hotel
    US$75
    US$73
    SAVE US$2
    US$75
    US$75
    Traveller (57)
    Room & Suite (22)
    Dining (6)
    Overview
    • Excellent56%
    • Very good28%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “cake” (37 reviews)
    “on arrival” (39 reviews)
    “carlton hotel” (11 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Family Rooms
    Bar/Lounge
    Pets Allowed
    Wheelchair Access
    Air Conditioning
    4.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$73.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Truro hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "612838ffc0004470bb4e265f82d543e9", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":604968,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[102038161],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":2,"year":2018},"checkout":{"day":5,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":73,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"612838ffc0004470bb4e265f82d543e9","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":75,"lowestMetaPrice":73,"additionalPartner":false,"highestMetaPriceDisplay":75,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":75,"lowestMetaPrice":73,"highestMetaPriceDisplay":75,"hotelName":"Merchant House","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjYxMjgzOGZmYzAwMDQ0NzBiYjRlMjY1ZjgyZDU0M2U5IiwiQUlLIjoiZGQzNDdjODI3YjljNGMzM2I5OTE0NzMyZDQwNTBiN2UifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/02/2018", "checkOut": "05/02/2018", "lowestPrice": "US$73", "hasDates": true, "hacComplete": true, "contentIdMappings": {"101581167":"CheapTicketsEWS","47884024":"BookingCom","102038161":"TingoIB","109373954":"HotelsCom2IB","100067952":"OrbitzEWS","79169137":"Expedia","79116809":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (456)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 447 reviews

    Reviewed yesterday

    Stayed here for 2 nights for my husbands birthday. Booked via their website ( as breakfast is then included} Emailed and phoned with questions prior to stay and received a prompt and friendly response. On arrival we were able to park early and walked to...More

    Thank happy b
    Reviewed 1 week ago via mobile

    We stayed here for three nights recently The hotel is clean, the staff welcoming helpful and friendly and the breakfast is good quality with plenty of choices. On top of that there was free tea and cakes in the afternoon that you would pay for...More

    Thank Glaws
    Response from Nicky M, Owner at Merchant HouseResponded 6 days ago

    Dear Glaws, Thank you for your review; I am delighted to hear that you were impressed with your recent stay with us and that you found your stay to be a true value for money. I am pleased to hear you received our traditional warm...More

    Reviewed 2 weeks ago via mobile

    I stayed here for 3 nights in Dec with my partner and family. On arrival we received a warm welcome along with the offer of free tea, coffee and mince pies/cake in the living room area every day of our stay in the afternoon. A...More

    1  Thank Emily K
    Response from Nicky M, Owner at Merchant HouseResponded 1 week ago

    Dear Emily, Thank you for your great review; I am delighted to hear you had such a lovely stay with us and received our traditional warm and welcoming service throughout your stay. I am pleased to hear you enjoyed our freshly cooked Full Breakfast and...More

    Reviewed 2 weeks ago

    Booked online for overnight Saturday stay. Cosy Double Room 12. Very friendly warm reception on arrival. Room was spotless as were all areas in the hotel. Nice wood burner in the lounge where we enjoyed our afternoon tea & cake. No problems with any noise...More

    Thank Trevor A
    Response from Nicky M, Owner at Merchant HouseResponded 1 week ago

    Dear Trevor Thank you for your review; I am pleased to hear that you had a great stay with us and that you found your room clean and comfortable. I am delighted to hear you received our usual friendly arrival and that you enjoyed our...More

    Reviewed 2 weeks ago via mobile

    Visited to meet friends and family for new year's eve and for a one night stay our room was adequate. The staff were friendly and helpful and the room was clean and no noise problems. All the expected was in the room is tea making...More

    Thank Anthony J
    Response from Nicky M, Owner at Merchant HouseResponded 2 weeks ago

    Dear Anthony. Thank you for your review; I am pleased to hear you received our traditional high standards of warm and friendly service throughout your stay and that you found your room clean with all of the required facilities. I am delighted to hear you...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Things to do
    • Bar/Lounge
    Details
    • Price range
    • US$78 - US$134 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 29
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Agoda, Travelocity and Orbitz so you can book your Merchant House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cornwall >
    • Truro District >
    • Truro
    • Also Known As
    • Carlton Hotel Truro
    Add Photo Photos
    Traveller (57)
    Room & Suite (22)
    Dining (6)
    Hotel & Grounds (38)
    Business Centre & Event Rooms (4)
    Bathroom (3)
    Nearby
    Nearby HotelsSee all 4 hotels in Truro
    Mannings Hotel
    610 reviews
    .73 km away
    The Alverton
    961 reviews
    1.34 km away
    The County Arms
    458 reviews
    1.39 km away
    Premier Inn Truro Hotel
    794 reviews
    3.91 km away
    Nearby Restaurants
    Hooked Restaurant & Bar
    722 reviews
    .63 km away
    The Cornish Vegan
    114 reviews
    .70 km away
    The Thomas Daniell
    352 reviews
    .33 km away
    Tabb's Restaurant
    204 reviews
    .67 km away
    Nearby Attractions
    Truro Cathedral
    1,085 reviews
    .88 km away
    Hall for Cornwall
    338 reviews
    .73 km away
    Skinner's Brewery
    141 reviews
    .61 km away
    Royal Cornwall Museum
    228 reviews
    .77 km away
    Ask a question
    Questions & Answers
    geoffdawe
    22 November 2017|
    Answer
    Response from lonewayfarer | Reviewed this property |
    There is an accessible room at the back of the hotel with its own door out to the car park and it's own accessible wet room. I do not work for the hotel but I have stayed in this room.
    0
    Votes
    Chargey
    27 August 2017|
    AnswerShow all 3 answers
    Response from Nicky M | Property representative |
    If you have booked a room only rate, then yes you are able to pay for breakfast during your stay. You do not need to book, our waitress will charge your room bill each morning accordingly.
    1
    Vote
    Sylvia H
    5 November 2016|
    AnswerShow all 2 answers
    Response from Nicky M | Property representative |
    Hi, Yes we have 4 ground floor rooms which are 2 singles, an accessabilty double with wet room and a family room. Give us a call on 01872272450 to discuss rates etc. Regards, Nicky Whittaker Owner
    0
    Votes
    Room Tips
    "Speak to staff for help choosing the best room for your needs."
    Read review
    "Rooms comfortable, hotel in quiet situation so guess any room would suit."
    Read review
    "Book direct with the hotel to get breakfast included"
    Read review
    "Ask if you want a room with a bath, or out the back, or at the top, you will be accommodated if possible."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing