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The Ritz-Carlton, Kapalua

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Traveller (2635)
Room & Suite (720)
Pool & Beach (549)
Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“the banyan tree”(228 reviews)
“club level”(197 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
All hotel details
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Rooms
5 Sep6 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,743)
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3,608 results
Traveller rating
2,364
679
327
149
89
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LanguageEnglish
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2,364
679
327
149
89
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1 - 5 of 3,608 reviews
Reviewed yesterday via mobile

Let me first start by saying it’s not a five star property, maybe that is what it’s considered to be in Kapula, but the rest of the world no. I think they fall a bit short of the Ritz Standard as well, but they try....More

Thank ShayN
Reviewed 2 days ago

For the many years we have visited Maui we have looked forward to enjoying a lunch at the hotel's beach bar overlooking B.T. Flemming Beach but this year it was a huge disappointment to find it has been turned into an expensive burger bar. With...More

1  Thank Barbara P
Reviewed 3 days ago via mobile

My husband and I were born & raised on Maui and stayed this hotel for the first time and was blown away by the ambiance, employees, and amenities they have to offer their guests. Every encounter with an employee was best in class! Noteworthy employees...More

3  Thank raspili16
Reviewed 3 days ago

This was our second visit to the property and it is likely that we will continue to return to this property when we visit Maui. We have heard great things about the Wailea area with the Four Seasons, the Andaz and the other top notch...More

2  Thank rimisnotenough
Reviewed 5 days ago

The hotel isn't exactly new and could certainly do with a make over but the whole property is maintained well including beautifully landscaped gardens and comfortable public areas. Arriving past 10pm, check in was quick, easy and stress free though receptionist did not offer to...More

3  Thank sydprime
View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Free Internet
Spa
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Golf Course
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$400 - US$1,810 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Kapalua
#2 Bay View Hotel in Kapalua
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$400 - US$1,810 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Kapalua
#2 Bay View Hotel in Kapalua
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (2635)
Room & Suite (720)
Pool & Beach (549)
Dining (194)
Amenities (75)
Family and Play Areas (43)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
elle n
9 August 2018|
AnswerShow all 8 answers
Response from MMinVA1 | Reviewed this property |
Yes there is a kids club- not sure of the rate but you can email them from the site and they will respond. I have taken my kids - now grown- to RC kids club and they lives every minute.
1
Vote
lizlove83
1 August 2018|
AnswerShow all 7 answers
Response from MMinVA1 | Reviewed this property |
Yes there are- around the pool but not at the beach. There are 3 pool levels - all levels have an attendant. If the hotel is full it can be a bit challenging to get a umbrella by noon however you can go out earlier or... More
0
Votes
WestCoast787
25 July 2018|
AnswerShow all 7 answers
Response from Tom D | Reviewed this property |
Not a lot of specific activities for young kids, but we did bring ours and it was fine. There were a few other families with young children as well while we were there. There is a kids pool and a family pool next to it... More
1
Vote
Room Tips
"Upgrade to suite if traveling with kids! You will love it!"
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"Residential suites have kitchen facilities"
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"We booked a special which offered the fifth night free."
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"Ask for beach or pool view"
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