We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Ritz-Carlton, Kapalua

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Ritz-Carlton, Kapalua
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,092 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,975: English reviews
Start your review of The Ritz-Carlton, Kapalua
 Click to rate
Alexandria, VA
Reviewed yesterday NEW

Ritz Carlton has beautiful properties and a great brand, but to honestly, we were disappointed in the one in Kapalua. We consistently had problems with the front desk. When we went to check in, there were two clerks working with people checking in. One of them went to talk to a manager and came back. However, 20 minutes later, we...

 Report
Helpful?
Thank UrsulaK
Las Vegas, Nevada
Reviewed 2 days ago NEWvia mobile

My wife and I had drinks and ate off the front bar menu here last night. What an enjoyable time!!! Took a little time to get their attention, but once we did it was uphill from there. Our waiter Danno (Daniel) was great... he was normally the bar tender, but was filling in for another person. Funny to watch him...

 Report
Helpful?
Thank jturner48
Honolulu, United States
Reviewed 2 days ago NEW

My long weekend at The Ritz-Calton included business, but it could not help but be pleasurable. The location is stunning and there are PLENTY of activities and amenities to keep you busy...if you want to be. (Be sure to visit the spa. Wow.) I liked that they incorporated some Hawaiian culture into the hotel with the decor, a sunset Hawaiian...

Review collected in partnership with The Ritz-Carlton Hotel Company
 Report
Helpful?
Thank kimpZ5837LT
Madison, Georgia
Reviewed 3 days ago NEWvia mobile

Wow, probably the best vacation I ever had. The combination of beautiful views, comfortable accommodations and a thoroughly professional staff made this a great vacation. Nestled on the NW side of Maui the Ritz has its own private beach, three tier pool and a golf course, not to mention a first class spa facility all of which we enjoyed. The...

 Report
Helpful?
Thank Bosox61
Reviewed 3 days ago NEW

We were there in mid-February. The weather was good and the crowds were small. There was always a lounge at the pool and plenty of spots on the beach. The facility is about 25 years old and the room we stayed in seemed a little dated, but it was clean and well appointed. A small fridge was available for snacks...

 Report
Helpful?
Thank Russ B
New Yor
Reviewed 3 days ago NEW

The hotel is amazing...we loved it and would definitely stay again. The room was beautiful, the service - outstanding and the food was excellent. I only have a couple of minor criticisms: 1. We came to the hotel to escape from reality, so it was a bit annoying that there are 4 huge flat screen TVs in the lobby bar...

 Report
Helpful?
Thank Christy0712
Des Moines, Iowa
Reviewed 4 days ago NEW

We recently returned to the Ritz Carlton Kapalua with high expectations having experienced the great resort and service in the past. The group at this amazing resort exceeded our expectations and set the bar even higher. In my work and personal travel over the past 20 years, I have never experienced such great service as I have at the Ritz...

 Report
Helpful?
Thank David F
Colorado Springs, Colorado
Reviewed 5 days ago NEW

My Husband and I LOVED staying at the Ritz Carlton Kapalua. The views were amazing, the rooms luxerious, the beach was FABULOUS - we esp loved the cabanas there, the staff was very personable and doting. The food at The Terrace each morning for Breakfast was unbelievable. It was the best quality food with chefs who are well trained. We...

 Report
Helpful?
Thank HeidiJoy3
Santa Clarita
Reviewed 5 days ago NEWvia mobile

I cannot begin to describe how impressed I was with this hotel. As a Platinum Elite MR member, I spend many nights in various Marriott properties throughout the year and it takes a lot to impress me. I've had the privilege to stay at other Ritz properties before and this one rises to the top of that rarified group. My...

 Report
Helpful?
Thank FightOn
Reviewed 5 days ago NEW

Always among the top properties in Maui, Ritz was recommended by one of my high-end clients and based on positive reviews, knew it would be great. Additionally, was able to find an amazing deal on the hotel + free breakfast + car rental on Costco Travel - HIGHLY recommended. Pros: amazing customer service - concierge was fantastic re: planning excursions,...

Review collected in partnership with The Ritz-Carlton Hotel Company
 Report
Helpful?
Thank Kenneth G

2,300 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1892)
Viewed
Hotel & Grounds (483)
Viewed
Pool/Beach Area (333)
Viewed
Dining (70)
Viewed
Family/Play Areas (25)
Viewed
View from Room (109)
Viewed
Bathroom (36)
Viewed
Room/Suite (257)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (578)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (365)
Viewed
Amenities (75)
Viewed
Beach (37)
Viewed
Children's Pool (7)
Viewed
Jacuzzi (1)
Viewed
Pool (57)
Viewed
Dining (56)
Viewed
Terrace Room (90)
Viewed
The Hotel (42)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (43)
Viewed
Hotel & Grounds (17)
Viewed
Pool/Beach Area (4)
Viewed
Room/Suite (3)
Viewed
Dining (10)
Viewed
Family/Play Areas (1)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Kapalua
1.1 km away
Montage Kapalua Bay
Montage Kapalua Bay
#1 of 31 in Lahaina
422 reviews
42.5 km away
Fairmont Kea Lani, Maui
42.0 km away
Four Seasons Resort Maui at Wailea
Show Prices
Show Prices
Show Prices
40.8 km away
Andaz Maui At Wailea
41.6 km away
Grand Wailea - A Waldorf Astoria Resort
10.0 km away
Westin Maui Resort And Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled on 54 acres, The Ritz-Carlton, Kapalua showcases a stunning, fully-renovated destination resort offering 463 guestrooms, including 107 residential suites, warm wood floors, travertine bathrooms, flat-screen televisions and Hawaiian-inspired artwork. The spa beckons with treatment rooms framed by private garden showers, volcanic stone grottos, heat therapies, and a fitness center with spectacular ocean views. Jean-Michel Cousteau's Ambassadors of the Environment offers all levels activities from land to sea. Also featured are six restaurants, indoor/outdoor meeting space, an inviting children's pool and luxury cabanas. It is enveloped by picturesque Kapalua Resort’s two championship golf courses, dining and a century-old pineapple plantation. ... more   less 

Additional Information about The Ritz-Carlton, Kapalua

Address: 1 Ritz-Carlton Drive, Kapalua, Maui, HI 96761-9067 (Formerly The Ritz-Carlton, Kapalua)
Region: United States > Hawaii > Maui > Kapalua
Price Range: $826 - $1,830 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Kapalua 5*
Number of rooms: 463
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Travelocity, Orbitz, Agoda, Hotels.com and Jetsetter so you can book your The Ritz-Carlton, Kapalua reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ritz-Carlton, Kapalua Hotel Kapalua
Ritz Carlton Maui
Ritz-Carlton Lahaina
Ritz Lahaina
Lahaina Ritz-Carlton
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Kapalua staff and other travellers.
65 questions
Ask a question

See all questions (65)

Questions? Get answers from The Ritz-Carlton, Kapalua staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take an oceanview room”
 of 5 bubbles 766wyng, 16 Mar 2017 | Read review
“Choose a room higher up and ocean front is amazing!”
  • Our anniversary and babymoon treat sent to our room with the amazing ocean view!
 of 5 bubbles heleneofroy, 15 Mar 2017 | Read review
“Residential suites are very large and the garden view is beautiful.”
 of 5 bubbles missgut, 13 Mar 2017 | Read review
“Tell front desk you want rooms that have been inspected for no bugs (roaches)”
 of 5 bubbles BabaluWhite33, 5 Mar 2017 | Read review
“Ocean view rooms are well worth it! Each room has a lanai with table and chairs.”
 of 5 bubbles 168hilaryb, 3 Mar 2017 | Read review
5 of 5