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First, we are a family of 4 with two kids ages 10 and 6. We were looking for a quiet place to stay after our adventurous days in Maui. We are not generally comfortable with your Disney-type crowd (our Disney cruise was a bust) or...More
We had planned to go to another hotel , it was too busy so we checked the Ritz and they surprisingly had availability.
We were so happy! Our room was nicely appointed. The grounds were great! Lots of room, great views....
I question the concierge...More
My husband and I stayed at the Ritz Carlton - Maul arriving on 2/28/2018 for 5 nights on points. We arrived early and our room wasn't ready so we were given two drink vouchers and went down to the beach bar. I was drinking specialty...More
I’m a big Ritz fan so I was very excited to stay here on my first trip to Hawaii. First off, as usual, the staff was WONDERFUL. From the check in desk, to the cleaners, to the concierge desk - every one was great and...More
I really don't get the hype for this location. This was my first time staying at a Ritz-Carlton as well, and I wasn't very impressed. I've stayed at numerous luxury hotels - Four Seasons, Fairmont, Rosewood, several independents, and this one was just not up...More
9 Thank KW1011
Response from The Ritz Carlto... K, Manager at The Ritz-Carlton, KapaluaResponded 1 week ago
Aloha KW1011 and mahalo for sharing your detailed review of our hotel. I’m disappointed that you did not feel that our resort exceed your expectations. We strive to provide a unique and memorable stay for all guests and I apologize if you experienced anything less....More
Best place for Car rental on Maui is at the airport when you arrive. Need a car on Maui since everything is far apart. The Villas are about 35-45 minute drive from the airport and shuttles are not typical.