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Alcock & Brown Hotel

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Alcock & Brown Hotel
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294 Reviews from our TripAdvisor Community

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Showing 282: English reviews
Waterford, Ireland
Reviewed 1 week ago

This hotel is tired, dated and cold. Myself and a group of friends stayed here recently and were not impressed by the rooms, cleanliness or heating system. On the first night none of us could have a hot shower, the tap on one of the bath tubs wouldn't turn so the bath had to be filled from the shower. The...

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Helpful?
Thank MacPow
alcockandbrown, Owner at Alcock & Brown Hotel, responded to this review

Thank you for your recent review. I am sorry you did not enjoy your stay with us, and I appreciate you taking the time to write to us and explain about your stay. In this business, we depend on feedback from Guests to help us make improvements. Since your stay, we identified issues with our heating system. In short, it...

Clane, Ireland
Reviewed 31 October 2016 via mobile

Stayed here during the summer. Fantastic location and even though there was no parking on-site clear directions were given on check in of the best place to park. Nice homely feel in reception area and bar, breakfast was freshly cooked and delicious with plenty of bread/croissants and fruit/cereals also. Room was clean, however TV is literally tiny and it's a...

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1Thank cilldaraabu2016
alcockandbrown, Owner at Alcock & Brown Hotel, responded to this review

Dear Guest, Thank you for your review. I am happy that overall you enjoyed your stay. We did have a serious leak on the night you stayed and it was a little chaotic for an hour or so. We thought we had got to talk with everyone affected, and we laid on free drink in the Bar that night to...

Dublin, Ireland
Reviewed 20 October 2016

Can't fault the hotel. Didn't use restaurant facilities only the room. Room was very clean and comfortable. Check in was easy and quick. Staff that I met were very friendly. We were using the hotel as a base to sample the restaurants and pubs locally. For what we wanted I can't fault it.

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Helpful?
Thank spg1973
vickersbar, Receptionist at Alcock & Brown Hotel, responded to this review

Thank you very much for your review. We are very happy you had a good experience whilst staying at the Alcock and Brown Hotel. I hope you also enjoyed sampling what the town has to offer and enjoyed the local pubs. Kind regards, Angela

Castlebar, Ireland
Reviewed 26 September 2016

Hotel is ideally situated in centre of town. Busy as Art Festival was on. Reception area quite nice . .Room was in fair condition . Carpet rather stained and there was a lot of mould on bathroom ceiling . View from room not great as roof from first storey jutted up infront of window . Bed fair . Only duvet...

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Helpful?
Thank m1t2w5
vickersbar, Receptionist at Alcock & Brown Hotel, responded to this review

Hi, Thank you for taking the time to leave a review. We take all your comments into consideration as we endevour to deliver the best possible experience to all our guests here at the Alcock and Brown. I am happy you found the staff welcoming and friendly as we appreciate positive feedback. Kind regards, Angela

Carmel, Indiana
Reviewed 26 September 2016 via mobile

We visited here with a tour for the Clifden Arts Festival. Clifden is a lovely city, and the people are so welcoming. The quality of the food is quite good. The employees are wonderful. We had a party of nine. For a fixed menu, it took 75 minutes to get our entrees. Additionally, we didn't get clean glasses when our...

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Thank italianfoodie63
vickersbar, Owner at Alcock & Brown Hotel, responded to this review

Hi, thank you for your feedback. I apologise for the delay in getting your entree out to you. The issue was reported to me the following day and I having taken steps to ensure this will not happen again. I am happy you enjoyed your stay overall. Regards, Declan.

Vancouver, Canada
Reviewed 15 September 2016

The first thing you see when you go upstairs is a sign informing you that because they have a liquor licence you must buy your drinks from them, even in the privacy of your own room. You are not allowed to bring your own unless you pay a corkage fee. I don't think so, I paid for the room, it...

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1Thank russbat
vickersbar, Owner at Alcock & Brown Hotel, responded to this review

Hi there, Sorry our sign annoyed you. Sometimes little things can annoy people so its good to get this feedback. As with most hotels, when guests ask for wine glasses, ice, wine coolers, etc., we charge a corkage fee. This is not unusual. Most people prefer to buy their wine from the Hotel, as it is of a very good...

Reviewed 3 September 2016 via mobile

The service is spectacular. We were greeted with a warm and happy welcome. The lady at the info / check in desk went out of her way to help us with a private matter. We couldn't have asked for more. The location is ideal and offers easy access to cafés and pubs. Thank you!

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Thank Ste V
vickersbar, Receptionist at Alcock & Brown Hotel, responded to this review

Thank you so much for your complimentary review. We are happy that you felt so welcome during your stay with us. Glad you enjoyed our very central location also. We hope to have the pleasure of welcoming you back here in the near future. Regards, Aideen

Dublin, Ireland
Reviewed 1 September 2016 via mobile

I found this hotel to be right in the centre of Clifden,2 minutes walk from plenty of pubs restaurants and shops,it is an easy going relaxed family run hotel, my room was spacious and the bed comfortable, wifi was good, breakfast was lovely, and the cosy little bar was great to have a pint of Guinness and chat to other...

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Helpful?
1Thank rumplefartz
vickersbar, Receptionist at Alcock & Brown Hotel, responded to this review

Thank you for your kind words. We are pleased you enjoyed so many aspects of your stay with us! Hope you'll be back to stay with us soon for another Connemara break. Regards, Aideen

dublin
Reviewed 17 August 2016

Arrived on sat 13th for one night, and what a wonderful family run hotel. great room friendly staff but the food was exceptional. On saturday night we both had steaks that would melt in your mouth. The chef here has a lot of talent and serves great food. Well done to all at the alcock and brown. We will be...

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Helpful?
Thank GERARD D
vickersbar, Receptionist at Alcock & Brown Hotel, responded to this review

We are so pleased that you had a good stay with us and, especially, that you enjoyed our food. We will pass compliments on to our Chef. Many thanks and we look forward to welcoming you soon again. Regards, Aideen

Cork, Ireland
Reviewed 12 August 2016 via mobile

Arrived in Clifden on Saturday evening and after checking in had the problem of finding a meal on Saturday night. Found our way to the Alcock and Brown Hotel Bar and had a lovely meal for our family of five. No reservation, no bother. Would recommend.

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Helpful?
Thank Kevin C
vickersbar, Receptionist at Alcock & Brown Hotel, responded to this review

Thank you for your "Good Food" review. We are so pleased that you enjoyed dinner with us on Saturday night. We hope you come back to visit us soon. Regards, Aideen

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Babysitting

Additional Information about Alcock & Brown Hotel

Address: The Town Square | Connemara, Clifden, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Clifden
Price Range: $93 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Alcock & Brown Hotel 3*
Number of rooms: 20
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Also Known As:
Alcock Brown Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Alcock & Brown Hotel staff and other travellers.
2 questions
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Galway, Ireland
Castleblayney, Ireland
over a year ago

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Questions? Get answers from Alcock & Brown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a corner room overlooking the street, as the middle ones only look onto the backside of the hotel entrance roof.”
 of 5 bubbles MacPow, 30 Nov 2016 | Read review
“higher floors better view”
 of 5 bubbles robertbowman1, 22 Jul 2016 | Read review
“I didn't spot any elevator, so if you have a lot of baggage, it might be best to choose a room on the lower floor.”
 of 5 bubbles darrylgriffith93, 11 Jul 2016 | Read review
“Town views from the panoramic front rooms are terrific”
 of 5 bubbles rickbon, 10 Jul 2016 | Read review
“Our room had a lovely room over the village of Clifden!”
 of 5 bubbles joekarigabby, 7 Jul 2016 | Read review
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