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Quality Inn

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120 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Yarmouth, Canada
Reviewed 22 July 2016

I stayed here one night traveling from Ottawa to NS. I chose the place due to their government rate offering, however was unable to book on the website and had to call quality inn central booking line. Personally I feel the regular rates in this area are highly overpriced. We were looking to stay at Best Western in the area...

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Helpful?
1Thank atseashore
Bruno P, Owner at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! As new owner,...

Moncton, Canada
Reviewed 21 July 2016

I stopped there for the night on my way home in Moncton because of a car problem. The Quality Inn Grand Falls staff were so helpfull and kind with we, it makes my stay in Grand Falls way much easier and less stressfull. They really care about there guests and want to make sure there stay is perfect. I would...

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Helpful?
Thank ariblu2016
Bruno P, Owner at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Reviewed 20 July 2016 via mobile

Never again would I stay at this hotel... The higher ups have no respect for their employees what so ever.... I have never seen an owner who walks around looking and acting so stuck on themselves and arrogant before in my life!!! While at the front desk the exchange from the owner to the attendant was so down right degrading...

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Helpful?
4Thank noneyabusiness101010
Bruno P, Owner at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Ottawa, Canada
Reviewed 18 July 2016

Excellent place to stop over when travelling further east. Friendly staff, exceptionally clean motel with very comfortable beds. Easy access off Highway 2 (Trans Canada). Restaurant provides a good selection of menu choices.

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Helpful?
Thank sab880
Bruno P, Owner at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Toronto, Canada
Reviewed 4 July 2016

We thoroughly enjoyed this hotel. Room had a good sized fridge to store food. Large TV with ample stations. Found the beds very comfortable and we slept well. Excellent AC for a hot day. Place was quiet, clean and enjoyed the in room coffee. We made use of the pool, hot tub and sauna. Outside is nicely landscaped with a...

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Helpful?
Thank Paul M
Bruno P, Owner at Quality Inn, responded to this review

Good Day Mr Paul M. Thank you for your great comments! We really appreciate your feedback. We work hard at keeping our establishment clean and updated. Hope to see you again soon at Quality Inn Grand Falls.

Pickering Ont.
Reviewed 28 June 2016

We stopped at this hotel on our way to the Cabot Trail. A very nice gentleman checked us in. He made it sound like it was a great place to work. Our room was on the ground floor in a nice quiet area. The bed and pillows were very comfy. Nice breakfast in the morning with friendly staff. Since they...

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1Thank Beachglassgirl1
Bruno P, Owner at Quality Inn, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing...

London, United Kingdom
Reviewed 27 June 2016 via mobile

When we arrived we found that we had a second floor room and the hotel had no elevators and even though we were checking in early they would not change our room to a ground floor one. The stairs up to our room were very steep and we struggled with luggage. The room was adequate with a shower above the...

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Helpful?
Thank Suzanne N
Bruno P, Owner at Quality Inn, responded to this review

Dear Suzanne, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again...

Quispamsis, Canada
Reviewed 9 June 2016

I have stayed at this location for years. The rooms and property are well maintained, The staff are very professional and the restaurant is very good. They have a decent hot & cold breakfast included in the price of the room -- and they offer very nice evening specials with full service in the restaurant.

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Helpful?
Thank krmullin
Bruno P, Owner at Quality Inn, responded to this review

Mr Mullin, Thank you for taking the time to comment about our property. We work very hard on keeping everything well maintained and clean. I will pass along the message to our staff. Hope to see you again soon!

meteghan River
Reviewed 29 May 2016

This was my second trip to this hotel. My first experience last year was great. A Nice quiet place to stay and the restaurant is above average. However this year was a total different story. They gave me room 39 on the first floor and there was a constant noise from above my room until almost 11:00 pm. I made...

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Helpful?
Thank Gilles D
Bruno P, Owner at Quality Inn, responded to this review

Hi, Thanks for taking time to answer our survey and be sure that your comments will help improve the excellent service and the quality that we already offer to our customer. Thanks and have a nice day, Bruno Paulin Owner-Operator Quality Inn. Pres du Lac Grand Falls, NB

Carbonear, Canada
Reviewed 24 May 2016 via mobile

Stayed here about 15 years ago. Was good then and still is! Wanted a single hotel room for one night with a restaurant. This place fits the bill! Good, friendly service! Funny... The menu hasn't changed in 15 years!!! But still... Enjoyed the stay and would do it again!!!

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Thank Gerry T
Bruno P, Owner at Quality Inn, responded to this review

Hi Gerry, Thanks for your comments. We are new owner and we are presently working on our new menu for the restaurant. Some changes are going to be done but you can be sure that we will serve the same excellent quality of food. Hoping to see you soon back at our Quality Inn. Bruno Paulin, Owner-operator Quality Inn Pres...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn is a beautiful property located along the scenic Saint John River Valley. Ideally located close to downtown Grand Falls and its majestic falls and gorge. The property is only 5km from Grand Falls Golf Club and New Brunswick's hidden gem. Restaurant and lounge Pres du Lac is on premises. ... more   less 

Additional Information about Quality Inn

Address: 10039 Rte 144, Grand Falls, New Brunswick E3Y 3H5, Canada
Region: Canada > New Brunswick > Grand Falls
Price Range: $119 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Quality Hotel Grand Falls
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best place to stay”
  • Room.
  • Room.
 of 5 bubbles 891parvins, 24 Dec 2016 | Read review
“Ask for a cabin.”
 of 5 bubbles RoapTripper3081, 2 Sep 2016 | Read review
“There is no elevator despite it having two floors.”
 of 5 bubbles BethFavourite, 28 Aug 2016 | Read review
“Ask for updated room”
 of 5 bubbles jkjosie, 15 Aug 2016 | Read review
“2 floor no elevator”
 of 5 bubbles GissyOttawa, 13 Aug 2016 | Read review
5 of 5