Quality Inn
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225 Comfort Inn Rd, WV 26508-3500
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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A note from Quality Inn
Updated 02/06/20
About
#19 of 27 hotels in Monongalia County
Location
Cleanliness
Service
Value
This newly renovated Quality Inn offers a sense of comfort and security you won't find anywhere else. Located near Ruby's Memorial Hospital, Milan Pusker Stadium, Coopers Rock State Park, Mountaineer Mall and many other great hot spots in Morgantown. Our beautiful, West Virginia style lobby invites you in with a cozy fireplace and cheerful staff. Our hotel is complete with its pet friendly policy, seasonal outdoor pool, free parking, spacious rooms and free breakfast.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Hiking
Board games / puzzles
Kids stay free
Parking
Wifi
Pool / beach towels
Breakfast available
Breakfast buffet
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Housekeeping
Safe
VIP room facilities
Microwave
Refrigerator
Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English
Location
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95Reviews2Q+A20Room tips
Reviews
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Popular mentions
We came to West Virginia for a little getaway during the pandemic, planning to spend most of our time outdoor at the various State Parks in the area. We chose this hotel because it had an outdoor pool, which we thought was a "safer" option (than indoors) should our kids want to swim after a day of hiking ... Which, of course, they did! Our family of five (two adults, three kids) stayed in the "1 King Bed Suite" which was said to sleep up to eight people. It consisted of a king bed, one pull-out couch, and one regular couch so it more accurately slept five people as it was set up (you could pay extra for a roll-away bed, but we chose not to do that). It was one very large, spacious room (no separate bedroom for the king bed), and it actually had a full kitchen with stove/oven and full-sized refrigerator which we had not been expecting. This feature turned out to be great as we were able to make our own dinner in the room on some nights, but this was NOT communicated on the website and we would have prepared better (brought pots/pans and other cooking gear) had we known this. The hotel's "hot breakfast" was a little different due to the pandemic (items were put in a brown bag that you could just grab and take to your room), but it was still enough to fill our stomachs before a day out in the area. The hotel was very full on the first couple nights of our stay and things got noisy above our room late at night and early in the morning. If there were other "1 King Bed Suites" on the second floor, I would opt for that next time to cut down on that noise. Overall, we had a nice stay at the hotel and would choose this Quality Inn again if we returned to the area.…
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Date of stay: July 2020
Rooms
Cleanliness
Service
Helpful
We have stayed here twice before, and never had issues. However, this hotel has gone way downhill. We had a King Suite with Jacuzzi Tub. We should have turned around and left after seeing the condition of our room, but were tired and didn't want to find another place. The furniture was sticky and gross , and was much better after I cleaned everything with my Lysol wipes. The bathroom floor was the same. When showering in the morning I noticed that the bottom of my feet were black. NOT GOOD. Find another place. Oh, and they will charge you for the Room Safe $1.50 which you won't use.
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Date of stay: May 2020
Rooms
Service
Sleep Quality
Helpful
+1
STAY FAR AWAY ! As a previous resident of Morgantown, we came back in to town for the weekend and had one of the worst experiences in a hotel room with our family. I have only walked away from a few hotels and this being one of them. We were only at the room for 20 mins and most of that time was spent calling around to other hotels in town, that were all booked up for good reason. Check in was easy, as we had prepaid for a better rate. The staff was friendly at the front desk and the lobby looks like it had previously been re-done and spruced up. When we arrived it was about an hour and a half past 3 pm (their check in time) figuring this would have been ample time to have the rooms cleaned and ready. It was not. The front desk had to go and check the room to make sure it was clean, since stating that because previous guests checked out around noon, it was not ample enough time typically to have the room cleaned by the time we arrived. As we were waiting, my daughter enjoyed watching the 2 stray cats through the dirty glass looking at the outdoor pool. We were then informed that they charge for the plastic room keys if they weren't returned (most hotels stopped that practice 15 years ago)Once we got ready to head to the room we were informed that there were NO ELEVATORS so we had to take the steps, which smelled like someone had thrown up and cigarettes. I am happy I didn't bring the bags up yet. There were also brown sticky stains on about every step. When we got in to the room the first thing we noticed was the strong smell of cigarettes in a "non-smoking hotel". The next thing was the stains on the chair when you first walk in, the outdated microwave, missing cabinet under the sink to hide the pipes, stains on the bed skirt, stains on the comforter, stains on the night stand, stains on the pull out mattress and an outdated air conditioner unit which smelled like smoke and must. When turning around to go to the bathroom, I also noticed the door latch that appeared to have been kicked off a few times and not even bothered to be repainted (security concern, good thing they got the digital locks) The caulking at the tub surround had separated and had visible mold throughout. The same with the side of the tub where shotty drywall work and caulk looked to cover up a water leak that appeared to not be resolved. There were also still pieces of what appeared to be toilet paper all over the ground of the bathroom. Once we secured another hotel, with an actual suite for 25 bucks more, we then went to the front desk and told them that we were not going to stay in the hotel with the noted concerns above and returned the keys. They said they would refund the money for the stay. I never write reviews, but based on everything I read until this point i thought it was a decent place to stay for the price and it turns out that it wasn't. The pictures were very deceiving on the website for what we actually got in person.…
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Date of stay: March 2020
Rooms
Service
Sleep Quality
Room Tip: NO Elevators
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1 Helpful vote
Helpful
Traveling through West Virginia and hit a good bit of snow. Stopped to stay here for the night. The lobby was so warm and cozy felt like a ski lodge in the winter wonderland. The bathroom was beautifully updated and the beds were very comfortable. The breakfast was good. Had plenty of options. All the staff were kind and helpful. Was a pleasant stay and very clean.
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Date of stay: February 2020Trip type: Travelled with family
Helpful
Response from Quality Inn Yost, General Manager at Quality Inn
Responded 1 Mar 2020
Dear Guest, Thank you for staying with us. Your feedback tells us we are treating our customers the right way. Sincerely, Kimber Yost Operations Manager Quality Inn
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The room I had was updated. The renovation work was done very poorly. Many unfinished seems and edges. openings for pipes Etc. The room itself has fairly clean but a couple of hairs in the tub/shower. Staff was friendly. Lobby really nice. Breakfast included eggs, biscuits/gravy, Golden Waffles etc. In summary I got a good night's sleep but the price didn't seem to match the amenities.
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Date of stay: November 2019Trip type: Travelled solo
Helpful
PRICE RANGE
US$65 - US$142 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel morgantown, comfort inn morgantown, morgantown comfort inn
FORMERLY KNOWN AS
Comfort Inn
LOCATION
United StatesWest VirginiaMonongalia County
NUMBER OF ROOMS
80
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Claim Your Listing Frequently Asked Questions about Quality Inn
Which popular attractions are close to Quality Inn?
Nearby attractions include Morgantown Escape Room (5.5 km), West Virginia University (4.4 km), and Mountaineer Field (7.0 km).
What are some of the property amenities at Quality Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Quality Inn?
Top room amenities include air conditioning, a refrigerator, and a fireplace.
What food & drink options are available at Quality Inn?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Quality Inn?
Conveniently located restaurants include Black Bear Burritos, Pies & Pints, and Iron Horse Tavern.
Are there opportunities to exercise at Quality Inn?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Quality Inn?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Quality Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Quality Inn?
Many travellers enjoy visiting Dents Run Covered Bridge (5.5 km).
Is Quality Inn accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.