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The Rising Sun Hotel

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The Rising Sun Hotel
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546 Reviews from our TripAdvisor Community

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Showing 539: English reviews
Preston, England
Level Contributor
157 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 3 days ago NEW via mobile

We paid £70 for a last minute bed & breakfast deal and having read previous reviews we had a pretty good idea what to expect. The hotel is in a fabulous location on Cleeve Hill with beautiful views over Cheltenham. It's well worth walking up the hill behind the hotel carpark for an even better view. Check-in was friendly and... More 

Helpful?
Thank instoreman
Fareham
Level Contributor
50 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 2 weeks ago via mobile

We stayed here for one night as a birthday treat. Great views from the bar and restaurant. It was busy but we were served quickly at the bar and managed to get a table for food in the evening . Food was typical pub grub but decent value. Good choice of breakfast items both hot and cold. The room was... More 

Helpful?
Thank Nicola O
Cheltenham, United Kingdom
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

6 of us went to the Rising Sun on 17 November 2016 for lunch we all had a good lunch choice of food was excellent service was very good choice of drinks were good the view from this hotel over Cheltenham & Bishops Cleeve is excellent we will book again David W

Helpful?
Thank david w
Simon J, General Manager at The Rising Sun Hotel, responded to this review

Thanks for the feedback, good to here you had a good time with us. Hopefully we will see you again soon. Simon More 

Bishop's Cleeve
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

We visited here yesterday for lunch I order ed s the sharing starter as a main the food came out in good time .On tasting it it was luke warm and taste less I left half of it !no check back was done !.My friend enjoyed her gammon .Dessert was lovely we had the choc brownie. The waitress was friendly... More 

Helpful?
Thank Shirley M
Simon J, General Manager at The Rising Sun Hotel, responded to this review

Thanks for the feedback, it was myself that took your desserts orders and asked if you had enjoyed your meals when I cleared the table. I am sorry you didn't feel like you could tell me this at the time. Many Thanks Simon Jones More 

Cheltenham, United Kingdom
2 reviews
Reviewed 3 weeks ago

I visited the restaurant on Saturday night where me and my partner decided to come in for a quick drink after watching the fireworks. The bar was very busy as you can expect on a Saturday night, however there was only two people on the bar. My partner was waiting for a very long time and in the end a... More 

Helpful?
Thank BethanyLynch
Simon J, General Manager at The Rising Sun Hotel, responded to this review

Thanks for this, I will look into the amount of sauce and cheese we put on our nachos, we were significantly busier than expected this Saturday evening which is why we were a little short on the bar. My apologies Simon Jones More 

Dania Beach, Florida
Level Contributor
96 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 4 weeks ago

Stayed the night with friends. My friends had a room with a great view out the front. I had a single looking out onto roof and what could have been heating or A/C units. My room was a single. Bathroom was large and almost as big as the bedroom. Bed was comfortable and room was clean. There was nice beer... More 

Helpful?
Thank djk19g
Simon J, General Manager at The Rising Sun Hotel, responded to this review

Thanks for the feedback, I am glad you enjoyed your break with us and look forward to seeing you again. Simon More 

Cheltenham, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

The rooms are dated but adequate and clean, staff were very helpful and the breakfast and food menu is excellent it is a very reasonable price for this area and would recommend this hotel to anybody.We will definitely return to this hotel.

Helpful?
1 Thank Batesfamily840
Simon J, General Manager at The Rising Sun Hotel, responded to this review

Thanks for the feedback, I will pass it on! Simon Jones More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago via mobile

Called in after a walk with the dogs. Lovely welcome. Water bowls for the dogs with outside tap. Lovely views from the beer garden. Food looked lovely even though we didn't have any. Defo go back again for food

Helpful?
Thank Neil W
Simon J, General Manager at The Rising Sun Hotel, responded to this review

Thanks for the review, hope to see you for some food too next time!! Simon More 

Tewkesbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

Went for family birthday meal out and waited one hour for food then it came cold followed by frozen puddings. Very rude staff and manager when we complained. Won't be going back. Don't bother going! The customer is always wrong in this restaurant and the manager said the wait was the norm!!

Helpful?
Thank Mark J
Simon J, General Manager at The Rising Sun Hotel, responded to this review

I have taken all this on board and have responded top your other tripadvisor post. Simon More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 October 2016 via mobile

We stayed at The Rising Sun hotel this week for 3 nights and feel we had to take issue with the review below ours. We can't believe a guest could write such bad things especially as we didn't experience any of that. The staff were exceptionally friendly, very hard working, multi-tasking, efficient and a credit to the hotel. We were... More 

Helpful?
Thank Ann M
Simon J, General Manager at The Rising Sun Hotel, responded to this review

Thank you for your review, I will be sure to pass on your feedback to all my team. Simon Jones More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service

Additional Information about The Rising Sun Hotel

Address: Cleeve Hill, Cleeve Hill, Cheltenham GL52 3PX, England
Region: United Kingdom > England > Cotswolds > Cheltenham > Cleeve Hill
Price Range: $105 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Rising Sun Hotel 3*
Number of rooms: 24
Reservation Options:
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Also Known As:
Rising Sun Hotel
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Questions & Answers

Here's what travellers have asked, with answers from The Rising Sun Hotel staff and other travellers.
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Questions? Get answers from The Rising Sun Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room with the four poster and view”
 of 5 bubbles davidwA260WI, 17 Nov 2016 | Read review
“Ask for a room with a view!”
 of 5 bubbles dulzdin, 8 Oct 2016 | Read review
“Upper floor on the front”
 of 5 bubbles 312RobertW312, 1 Oct 2016 | Read review
“Room 12 is a good size.”
 of 5 bubbles Wes_Charles, 30 Sep 2016 | Read review
“Ask for a room with a view.”
 of 5 bubbles AndrewA187, 21 Sep 2016 | Read review
5 of 5
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