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The Rising Sun Hotel

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Traveller (160)
Room & Suite (44)
Dining (25)
Overview
  • Excellent33%
  • Very good37%
  • Average13%
  • Poor9%
  • Terrible8%
Travellers talk about
“malvern hills”(34 reviews)
“beer garden”(17 reviews)
“old english inns”(32 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
3 Star Hotel
All hotel details
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (714)
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707 results
Traveller rating
233
251
94
70
59
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Time of year
LanguageEnglish
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233
251
94
70
59
Show reviews that mention
All reviewsmalvern hillsbeer gardenold english innslamb shankpub grubbooked a tablegreene kingtwo night stayeggs benedictsunday lunchcar parkshort breakfantastic locationstayed here for one nightfull englishcheltenhamparvis
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1 - 5 of 707 reviews
Reviewed 1 week ago

Very disappointed - My husband and I went there for food and a beverage. We ordered two blackcurrant and sodas as we were very thirsty and wanted to quench our thirst. My husband couldn't believe how much they charged £ 3.60 for those two drinks....More

Thank Susan S
Response from Simon J, General Manager at The Rising Sun HotelResponded 1 week ago

Thank-you for your feedback, I will pass it on to my pricing team. Simon Jones

Reviewed 2 weeks ago

Whe “breakfasted” here as a group on Sunday. Greeted by a tired looking hotel, the entrance portico is held up by acro jacks to stop it falling down, not a good start. There were 12 of us and because we weren’t guests we were told...More

Thank Tony M
Response from Simon J, General Manager at The Rising Sun HotelResponded 2 weeks ago

Thank-you for your feedback, unfortunately there had been an accident a couple of days prior and a car had driven into our wall making the entrance unstable, hence the use of supporting jacks to keep customers safe. Our Brunch menu does not include the all...More

Reviewed 3 weeks ago

The once excellent Rising Sun, is now a pale shadow of its former self. We have not been there for a good few years and it looks as though the decorators, carpet fitters and cleaners, last visited at the same time. Tired, run down and...More

Thank AndyHobbs
Response from Simon J, General Manager at The Rising Sun HotelResponded 3 weeks ago

I am really sorry to here this especially when all of our breakfasts are cooked fresh on the day, having said that I have had a couple of previous comments about our bagels and I will be in contact with our suppliers regarding them. Simon...More

Reviewed 3 weeks ago via mobile

We stayed at the rising sun hotel during a family catch up in Cheltenham. The rooms are spacious and the views are fantastic. The breakfast was exceptional. Excellent value for money if you’re exploring the Cotswolds

Thank chris f
Response from Simon J, General Manager at The Rising Sun HotelResponded 3 weeks ago

Thank-you for your review, our views really are something special! I hope to see you again soon. Simon Jones

Reviewed 3 weeks ago

Just spent 2 nights here and very disappointed. Booked mainly for the location and views which cannot be faulted. The front of the hotel looks over miles of glorious countryside and to the rear is Cleeve Common with rambling hills and grazing sheep. Not suitable...More

Thank nanakelly
Response from Simon J, General Manager at The Rising Sun HotelResponded 3 weeks ago

Thank-you for your review, I am sorry you didn't feel you could bring this to my attention when I checked you out, we are currently reviewing our options with room quality as we are well aware many room carpets need replacing as they are un-cleanable...More

View more reviews
About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Room Service
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$93 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$93 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (160)
Room & Suite (44)
Dining (25)
Family and Play Areas (1)
Questions & Answers
Ask a question
Shirley M
15 November 2016|
Answer
Response from Simon J | Property representative |
I do appreciate that, I am sorry Cleo missed this on the day. Hopefully we will see you again soon. Simon
0
Votes
nusaybha
21 August 2016|
AnswerShow all 8 answers
Response from Karen R | Reviewed this property |
Hi! I'm sorry for the delay in this reply but we've been away on holiday until a few days ago. The Rising Sun does have quite a few stairs, including stairs down to the restaurant, where breakfast is served, from the rooms... More
0
Votes
Faye C
3 May 2015|
Answer
Response from Simon J | Property representative |
Yes it does as well as a shower, come see us soon. Jill
0
Votes
Room Tips
"Views across Cheltenham are available."
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"Rooms at front benefit the fantastic views and sunsets are something to see."
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"Dont come here!"
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"Go somewhere else"
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