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The Fenwick Hotel

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8 M77 Jct Nr Kilmarnock, Fenwick KA3 6AU Scotland
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (92)
Dining (32)
Room & Suite (28)

About

Location
Cleanliness
Service
Value
Situated in the picturesque, historic village of Fenwick we are centrally located with direct links to Glasgow, Prestwick Airport and Glasgow International Airport. Our accommodation is the perfect base for a leisurely weekend, getaway or rest and relaxation after the hustle of a business day. With ensuite facilities, writing desk, direct dial telephones, plasma televisions, complimentary wireless broadband, alarm call facilities, iron and ironing board, porterage, hairdryer and room service you will have everything you require for a luxurious stay.Boasting a boutique and individual restaurant, guests can enjoy breakfast, lunch or dinner in either the main restaurant or in the intimacy of our private chic booths.Our lounge offers a selection of drinks from freshly brewed coffee to tantalising cocktails with a choice of lights bites.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Conference facilities
Banquet room
Baggage storage
Newspaper
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Meeting rooms
Non-smoking hotel
24-hour front desk
Laundry service
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Room features
Desk
Interconnected rooms available
Room service
Telephone
Coffee / tea maker
Flatscreen TV
Bath / shower
Hair dryer
Bottled water
Iron
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
595Reviews7Q+A64Room tips
Traveller rating
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Popular mentions
SuziGlasgow wrote a review 23 Jan
Glasgow78 contributions38 helpful votes
We had purchased a 5pm voucher which got us, glass of fizz on arrival, B+B, late checkout in a Twin room. No glass of fizz offered, room was made as a double and when queried at reception was told "they're all made as double but you could check the other rooms on the off chance" (???) Room was lovely, comfortable, plenty of space. I had booked a table in the restaurant for dinner, over and above the 5pm deal. We were asked if we "had a voucher", I said no, but we were staying at hotel. We were therefore given a different menu, with limited choices than the a la carte, with no prices. Didn't query this as what we both wanted was on this menu. The food was lovely and the portion sizes were HUGE! We couldn't finish it all. Delicious! Intrigued as to why we were given a different menu! Slept well and breakfast was buffet style and plentiful and delicious. Late Check out was 12.30pm. I get the impression that the staff don't know what is included in the various deals and vouchers that are promoted so its all a bit of a surprise when guests arrive. That's the reason it's not a 5star review but I would return to the restaurant if down that way again.
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Date of stay: January 2022Trip type: Travelled with friends
Room Tip: Hotel is situated right beside the motorway so expect traffic noise at all times!
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evelyn g wrote a review 15 Jan
2 contributions
Wow what a fantastic venue the staff were excellent very pleasant and accommodating. Food was amazing, rooms very spacious and clean and tidy. Would recommend and will definitely be back. Thank-you for everything.
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Date of stay: January 2022Trip type: Travelled with family
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Response from Kaleigh-Anne Hannah, Other at The Fenwick Hotel
Responded 3 days ago
Hi A4912MPevelyng, Thank You for your recent feedback I am thrilled to hear you had such a lovely time. We hope to welcome you back to The Fenwick Hotel, Kilmarnock soon. Kindest Regards Kaleigh-Anne
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Karen M wrote a review 3 Jan
Paisley, United Kingdom79 contributions59 helpful votes
Lovely greeting / setting but then it went a bit down hill , food was over priced cheap Ingredients , steak pie was almost inedible due to the amount of gristle , waited 10 mins for vinegar £35 2 mains and soft drinks and a tip , very underwhelmed , won’t be back
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Date of stay: January 2022Trip type: Travelled as a couple
1 Helpful vote
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Response from Kaleigh-Anne Hannah, Other at The Fenwick Hotel
Responded 3 days ago
Hi X2402ZXkarenm, Thank you for taking the time to send us your feedback with regards your recent visit. Please accept my sincere apologies that on this occasion you did not have an enjoyable experience. I will be sure to discuss your feedback with our head chef. I do hope that you will come back along to the hotel and allow us the opportunity to reinstate your faith in us here at The Fenwick Hotel, Kilmarnock. Have a lovely day. Kindest Regards, Kaleigh-Anne Hannah
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Irene P wrote a review Dec 2021
Glasgow, United Kingdom562 contributions268 helpful votes
Stayed here for one night as had an itison voucher given as a gift. From outside hotel looks ok and the reception area is nice and decorated for Christmas . However once through the door and upstairs a terrible mouldy, awful smell hits you. We had tried to upgrade but were told there was a problem with the bath in the suite. Room we were given was to the back of the hotel so no road noise. That was only positive. The room had an unpleasant odour, stained carpet, awful pillows and duvet, uncomfortable mattress,. The room was warm when we arrived but woke up to freezing room with no heating on. The bathroom was freezing from the start with a heated towel rail that did not work. The toilet was faulty and the water ran all night. Very basic tea tray with one biscuit. Food poor. Dinner the pakora was tasteless , meat in steak pie tough, mashed potatoes too salty. Breakfast not great. Would not recommend.
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Date of stay: December 2021
Rooms
Location
Service
2 Helpful votes
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Response from Kaleigh-Anne Hannah, Sales at The Fenwick Hotel
Responded 13 Dec 2021
Hi Irene P, Thank you for taking the time to send us your feedback with regards to your recent stay. Please accept my sincere apologies that you did not have an enjoyable experience. I would really like the opportunity to discuss this with you further and allow myself the opportunity to ensure that we can make the required changes going forward. My contact information is kaleigh-anne.hannah@theriversidelodgehotel.co.uk I look forward to hearing from you. Kindest Regards, Kaleigh-Anne Hannah
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eilidh1234 wrote a review Dec 2021
3 contributions5 helpful votes
I stayed with my family on the 12th of September for a family wedding that was held 10 minutes away from the hotel. To start with.. me and my family had booked 4 different rooms for 8 people. 1 room for three, 2 rooms for 2 people and 1 room for myself only. Although I was staying in a room by myself, I had paid the same rate as the other 2 rooms with 2 people in it. As expected, however the difference in the rooms was shockingly bad! My room was very outdated and the other rooms where much more modern in terms of the furniture with an updated bathroom. Now I do wish the hotel could explain to me the reasoning behind charging the same rate for both the rooms when the room I was staying in was completely outdated but they could not give an explanation for this. To make things worse, I was wakened up at 5am to what appeared to be the noise of an extractor fan which I am sure this was coming from the kitchen close to the room as I could here staff moving plates around. The noise from the extractor fan meant I could not get back to sleep at all even with a film on my ipad to try and draw the noise out. Along with the noise, my room also smelt of something that I can only describe as stale, damp and a strong odour of cigarettes. On checking out of the hotel, I raised my concerns mentioned above and one of the staff members was so rude that she laughed at my complaints. The other staff member, who I did not catch the name of, was slightly more helpful but told me I should expect a call from the manager to deal with my complaint. Since leaving the hotel, I had phoned on three separate occasions in attempt to speak with the manager over the following 3-4 weeks to be told the manager was not currently in and that they would write down my complaint and get the manager to call me back. It is now the 5th of December and I am STILL waiting on the manager to call me to deal with this complaint correctly. If you are going to complain about something after staying or having a meal here and get told that the manager will phone as they are not in, please do not leave the hotel until the staff have properly dealt with the complaint as the manager certainly won’t make and effort to phone. The only positive thing I can say about this hotel is that the lady who worked in the morning during breakfast by herself to serve the guests staying was truly lovely and so helpful in every way. She is far too good to be working for this hotel. Again as the title says.. avoid like the plague unless you are going to have breakfast.
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Date of stay: September 2021Trip type: Travelled with family
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PRICE RANGE
US$82 - US$116 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western kilmarnock, kilmarnock best western
LOCATION
United KingdomScotlandAyrshireEast AyrshireFenwick
NUMBER OF ROOMS
30
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Frequently Asked Questions about The Fenwick Hotel
Which popular attractions are close to The Fenwick Hotel?
Nearby attractions include Dean Castle and Country Park (3.9 km), Dick Institute (5.6 km), and The Palace Theatre and Grand Hall (5.3 km).
What are some of the property amenities at The Fenwick Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Fenwick Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Fenwick Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Fenwick Hotel?
Conveniently located restaurants include Varani's Forum Cafe, The Weston, and Cafe da Vinci.
Does The Fenwick Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Fenwick Hotel?
Many travellers enjoy visiting William Wallace Monument (7.7 km), Loudon Kirk (6.2 km), and Craufurdland Castle (4.9 km).
Is The Fenwick Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.