Riverside Resort & Conference Center
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About
Welcome to Riverside Resort & Conference Center, your Fredericton “home away from home.” Riverside Resort & Conference Center aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
Riverside Resort & Conference Center offers guests an array of room amenities including a flat screen TV and air conditioning, and getting online is possible, as free wifi is available.
The hotel offers 24 hour front desk, room service, and newspaper, to make your visit even more pleasant. The property also features a pool and a lounge. Guests arriving by vehicle have access to free parking.
Travellers looking for seafood restaurants can head to Parkview Restaurant.
Riverside Resort & Conference Center puts the best of Fredericton at your fingertips, making your stay both relaxing and enjoyable.
Location
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The hotel itself is fine, but nothing special. I was checked in by a gardner, but he was a nice boy and I couldn't blame him for being a little clumsy. The room was very nice, the pool area is small but you have a nice view of the lake from hot tub. They even offered complimentary breakfast which was an additional advantage.
We are so thankful that we ended up there!
The employees were so kind hearted! I mean, truly, genuinely kindhearted.
One of the employees even lent us her personal car so we could go into to town to rent a vehicle to get us (my husband and I and 3 children) home (we were 3 hours away from home and our van so undrivable).
The food was great and well priced, the rooms were clean, the hotel itself was so warm and welcoming and the staff...well, I can't say enough good things about the staff. There is even a pool!! Just truly fabulous!
We ended up at this hotel due to circumstances out of our control!
We loved the experience so much (which is nuts to say due to the circumstances) that we are planning a trip there again in the summer. The view in the winter is amazing as well.
We highly recommend this hotel!
Also, when booking connected rooms for our two families, I was told I had them reserved indefinitely. When I called back weeks later to confirm my adjoining rooms, I was told that they could not be guaranteed to be adjoining until our arrival. This was another negative factor.
However, our rooms were quite clean and accomodated us well, inspite of the very little selection of television channels.
I was also surprised by the scum around the top of the swimming pool.
In the future, I believe we will find lodging somewhere else.
Great lobby, beautiful letaher couches, business center, and a real sence of place.
The rooms were traditional Holiday Inn rooms, good size, comfy beds and pillow options. How nice.
I would comeback over and over again and I will !! Great Job Holiday Inn Fredericton.
As we walked to our room it became immediately apparent that this wasn't going to be as nice a place as we had hoped. The walls were worn and trim was missing, the carpet in the corridor to our room was very badly stained along its entire length. Still, these are just superficial things and the comfort of the room was what really matters. Unfortunately this didn't get much better. The outlet where our AC plugged in was loose from the wall, the tissue dispenser in the bathroom was badly bent and had a sharp edge, the bed and mattress appeared old and the box spring was visibly stained (coffee I hope) and uninviting and the very thin blanket on the bed made it almost appear as if they forgot to finish making the bed.
In terms of the other facilities, my wife, who was excited about the pool/hot tub opted not to use them because of their condition (paint chipping, musky smell). The weather was very poor, so we couldn't take advantage of the grounds, but they seemed like they were well taken care of and would've been a nice bonus. Since we didn't feel very excited about hanging around in our room that night, we opted to head to Fredericton for dinner instead of trying the restaurant.
Finally, I will say that all the staff we came into contact with were very friendly and helpful. It was unseasonably cold and rainy while we were there and I requested an extra blanket (the blankets on the bed are VERY thin) and they quickly got us a warmer one.
One last caveat: Part of me wonders to what extent the recent hurricane may have damaged the hotel, and if so, I would've been much more forgiving. However, if this was the case, customers should've been made aware of this on their website or at least when checking in. I don't know if it's the case, but I'm still trying to reconcile the resort that is showcased on their website and which received 3.5 stars and our personal experience.
"Rooms facing South on Main building has a better view and cottages by the River are the best for family & friends gathering."Read full review
"the cottages out side the hotel building are very big with lots of space and kitchen"Read full review
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