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The Regency Hotel Solihull

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The Regency Hotel Solihull
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746 Reviews from our TripAdvisor Community

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Showing 741: English reviews
Saltburn-by-the-Sea, United Kingdom
Reviewed 4 weeks ago via mobile

Having stayed here for quite regularly in recent months - I have found that although the decor is slightly dated - the majority of staff are very friendly and helpful plus the food is good and everywhere is very clean and tidy.. Exception people at the regency are Naz who runs the nightshift so very well to ensures that everything...

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Helpful?
1Thank graham2201
Bradley S, General Manager at The Regency Hotel Solihull, responded to this review

Dear Guest Thank you for your wonderful review, it is great to hear that you were well looked after. I will certainly pass your feedback on to all the relevant departments and ensure the team are rewarded for looking after you and your family so well. I am truly looking forward to welcoming you back to the Regency Hotel in...

Doncaster, United Kingdom
Reviewed 4 weeks ago via mobile

I am aware that this hotel has not had the best of reviews. However, I found it clean and tidy. My room was fine and the only complaint was a hard bed, but that is a personal issue. The food was good and general service was good. The business centre took very good care of us and I must mention...

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Helpful?
2Thank GaiusMagnus
Bradley S, General Manager at The Regency Hotel Solihull, responded to this review

Dear Guest Thank you for your review, it is good to hear that you were well looked after and overall you enjoyed your stay. We have taken on board the negative points raised in your review and will work towards improving those area's. I will certainly pass your feedback on to all the relevant departments and ensure the team are...

Birmingham, United Kingdom
Reviewed 5 weeks ago via mobile

Arriving for breakfast on a Friday morning to only half a selection of what makes an English Breaky. The items were cold, no eggs available, coffee had the coffee granules left in the bottom of the filter leaving me chewing my drink apposed to drinking it. I then filtered to the lounge where i was served by a tall gentleman...

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Helpful?
2Thank PhilPriest
Leeds, United Kingdom
Reviewed 1 November 2016 via mobile

Stayed for two consecutive full day events. First impression, good, room size was good, bathroom modern and clean. Room cold, asked for radiators to be turned on as no control knobs, reception never got back to me, busy road outside and some Road noise, no double glazing. Event rooms dated and a little shabby and down a very cold corridor....

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Helpful?
1Thank angelaburrow
Bradley S, General Manager at The Regency Hotel Solihull, responded to this review

Dear Guest Thank you for your review, it is good to hear that you were well looked after and overall you enjoyed your stay. We have taken on board the negative points raised in your review and will work towards improving those area's. I will certainly pass your feedback on to all the relevant departments and ensure the team are...

Wakefield, United Kingdom
Reviewed 31 October 2016

Recently spent a overnight stay at this hotel ,hotel looks like it had had a recent refurb the room on the ground floor was clean and well decorated, wide screen TV well heated and plenty of hot water the only let down was the mattress on the bed, much too soft and needed replacing at some stage. The food was...

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Helpful?
1Thank Peter R
Bradley S, General Manager at The Regency Hotel Solihull, responded to this review

Dear Guest Thank you for your review, the hotel is currently undergoing refurbishment program which includes new mattresses in all the bedrooms, 76 have already been replaced with the rest to be completed over the next 3-6 months. I have asked maintenance to add your bedroom to the next set of bed replacements, thank you for bringing this to our...

Reviewed 26 October 2016 via mobile

Nine members of our family, including four children stayed at the Regency last night prior to a visit to Warwick Castle today. The service offered and given was perfect, our rooms and in fact the whole hotel looked newly painted and most certainly attractive to the eye. Dinner offered many choices the staff inc the chef bent over backwards to...

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Helpful?
4Thank ken m
Bradley S, General Manager at The Regency Hotel Solihull, responded to this review

Dear Guest Thank you for your wonderful review, it is great to hear that you were well looked after. I will certainly pass your feedback on to all the relevant departments and ensure the team are rewarded for looking after you and your family so well. I am truly looking forward to welcoming you back to the Regency Hotel in...

Newcastle, United Kingdom
Reviewed 26 October 2016

We stayed at this hotel recently on a "Mystery Holiday " with Chris Cooper Travel, first view of the hotel it looks impressive but on closer inspection it needs some TLC. Our bedroom was a good size and very clean. Large comfy bed , usual flat screen tv, plenty of drawers although the hanging ( walless / door less wardrobe)...

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Helpful?
1Thank Ken W
Bradley S, General Manager at The Regency Hotel Solihull, responded to this review

Dear Guest Thank you for taking the time to review your experience. It seems that overall you enjoyed your stay with exception to the food quality and the slow service. I have passed your comments over to the relevant teams who will work on improving the service of our group guests, your feedback will help us improve on this. Look...

Sweden
Reviewed 22 October 2016

From the outside this hotel looks good but I absolutely did not like the inside. It is old, trying to look good but looking at details there are a lot of things which could be improved. I absolutely hated the bathroom. The location is good though in a nice area. The breakfast was good taking into consideration British breakfast is...

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Helpful?
Thank vagabond8486
Bradley S, General Manager at The Regency Hotel Solihull, responded to this review

Dear Guest Thank you for your review I am sorry the hotel decor was not to your liking, Obviously this is a very subjective statement which I cannot really answer except to state that the vast majority of feedback is different from your own. So in summary of your stay... You enjoyed the location of the hotel and the exterior...

Birmingham
Reviewed 20 October 2016

I just wanted to say a huge thank you to Lauren Parkinson and the Team at The Regency. You did a fantastic job of organising everything so that on the day it was "perfect" which is a word Tina and I don't use, but it was! From the very start when we first met you until the evening of our...

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Helpful?
1Thank Barmybrummie68
Bradley S, General Manager at The Regency Hotel Solihull, responded to this review

Dear Guests Congratulations on your wedding!!! It fills me with joy to hear that your day with us was everything you imagined it to be and more. Your wonderful comments have been passed on to all members of the team and I will ensure their hard work is rewarded. The team and I wish you every happiness in the future....

Durham, UK
Reviewed 19 October 2016

Staff at check-in were efficient during a busy time and I got my invoice saving any need to queue for check-out. Room was tired, with a bed that felt like it had been used for a couple of lifetimes. There were many minor issues with the room (security chain missing from the door, loo roll holder broken and so on),...

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Helpful?
Thank D6AMS
Bradley S, General Manager at The Regency Hotel Solihull, responded to this review

Dear Guest Thank you for your review, I have passed your comments over to the relevant management who will investigate the points raised. Thank you for bringing these to my attention. If you wish to discuss your stay in greater detail, please do not hesitate to contact me directly. Regards Bradley Shough 01217456119

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This impressive hotel is built around an elaborate, large Victorian home which was later converted into the Regency Club. The hotel is surrounded by lovely grounds and yet is just a short drive from the motorway network and Birmingham. It is minutes away from the NEC and Birmingham International Airport.Meeting rooms are modern, well-equipped and versatile, suitable for conferences, seminars, training courses and all benefit from natural daylight and air conditioning. The hotel also has excellent health and leisure facilities and a great restaurant, bar and pub, perfect for unwinding at the end of a long day. ... more   less 

Additional Information about The Regency Hotel Solihull

Address: Stratford Road, Shirley, Solihull B90 4EB, England
Region: United Kingdom > England > West Midlands > Solihull > Shirley
Price Range: $81 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Regency Hotel Solihull 3*
Number of rooms: 112
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Also Known As:
Corus Hotel Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from The Regency Hotel Solihull staff and other travellers.
7 questions
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Leeds, United Kingdom
Taunton, United Kingdom
over a year ago
Birmingham, United Kingdom
4 months ago
Cardiff, United Kingdom
6 months ago
Birmingham, United Kingdom

See all questions (7)

Questions? Get answers from The Regency Hotel Solihull staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to see the room first before booking and then choose.”
 of 5 bubbles 19bridge79, 30 Nov 2016 | Read review
“Ask for a bed with a new matress”
 of 5 bubbles 765peterr, 31 Oct 2016 | Read review
“All the rooms were of a good standard”
 of 5 bubbles Barmybrummie68, 20 Oct 2016 | Read review
“ground floor rooms around the garden quadrangle have nice terraces to sit in.”
 of 5 bubbles Supastar147, 17 Oct 2016 | Read review
“Dont get a road room”
 of 5 bubbles leedylan1998, 4 Oct 2016 | Read review
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