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The Regency Hotel Solihull

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Traveller (118)
Room & Suite (178)
Dining (79)
Overview
  • Excellent24%
  • Very good29%
  • Average19%
  • Poor14%
  • Terrible14%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (905)
There are newer reviews for The Regency Hotel Solihull
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128
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11 - 15 of 899 reviews
Reviewed 11 February 2018 via mobile

Once we checked into our room my partner went down to reception to ask for a bottle of Water. The receptionist was about to get my partner a bottle of water when another guest walked in. Without asking him if He didn’t mind serving them...More

1  Thank Aymeejeffrey
Response from Bradley S, General Manager at The Regency Hotel SolihullResponded 22 February 2018

Dear guest Thank you for your review, I am sorry you did not have a particularly good experience at the hotel. We will investigate the points you have raised and ensure these do not happen for future guests. Please feel free to contact me should...More

Reviewed 10 February 2018

Room and bathroom dated , Soul less bar .Toilet seat broken on arrival and toilet not flushing properly .Avoided use Monday informed reception Tuesday 07.00hrs only to find the same issue when returning Tuesday night. Called reception and duty manager attended with a set of...More

1  Thank Cranlor
Response from Bradley S, General Manager at The Regency Hotel SolihullResponded 22 February 2018

Dear guest Thank you for your review, I am sorry you did not have a particularly good experience at the hotel. We will investigate the points you have raised and ensure these do not happen for future guests. Please feel free to contact me should...More

Reviewed 9 February 2018 via mobile

Was made really welcome, by reception! Food was good every night and breakfast was consistent and varied. Was served by a number of people, however one who stood out was working in the bar area, young chap with glasses worked both 7th and 8th of...More

Thank Chris C
Response from Bradley S, General Manager at The Regency Hotel SolihullResponded 22 February 2018

Dear Guest Thank you for your review, I have passed your comments over to the team and I look forward to welcoming you back to the Regency Hotel in the near future Regards Bradley Shough Cluster General Manager

Reviewed 4 February 2018

We checked in late- around 9:30 pm. The hotel is pretty with easy parking & the guy who checked us in was welcoming, efficient and well organised. The bar was empty, but we got a cup of tea easily enough. The corridor leading to our...More

1  Thank MomDawn
Response from Bradley S, General Manager at The Regency Hotel SolihullResponded 7 February 2018

Dear guest Thank you for your review, I am sorry you did not have a particularly good experience at the hotel. We will investigate the points you have raised and ensure these do not happen for future guests. Please feel free to contact me should...More

Reviewed 18 January 2018

We stayed overnight at this hotel in December 2017, family of 5 (3 kids). Happy with great location (we went to Cadbury World), which is close to my destination and also is very close to Birmingham city center. Quite big parking with free of charge....More

Thank Kristina P
Response from Bradley S, General Manager at The Regency Hotel SolihullResponded 7 February 2018

Dear Guest Thank you for your review, I have passed your comments over to the team and I look forward to welcoming you back to the Regency Hotel in the near future Regards Bradley Shough Cluster General Manager

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$67 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$67 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (118)
Room & Suite (178)
Dining (79)
Pool & Beach (2)
Business Centre & Event Rooms (18)
Questions & Answers
Ask a question
Nigel Necdet K
17 April 2018|
Answer
Response from oatrih | Reviewed this property |
You have contacted a person not the hotel.
0
Votes
June W
27 October 2017|
AnswerShow all 5 answers
Response from Gary H | Reviewed this property |
yes with a £10 extra charge
0
Votes
Bernadette G
30 July 2017|
AnswerShow all 3 answers
Response from Kieran R | Reviewed this property |
If the room is available it is possible to check in earlier, however you will need to contact the hotel reception to confirm this.
0
Votes
Room Tips
"Ask for a room in the modern extension. They are away from the dual carriageway and have double glazing so th..."
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"Only two floors"
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"Ask for one with a working toilet"
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"The rooms are quiet overlooking the back car park- but not near the corridor door."
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