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Assured Waterside Apartments

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94 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Perth, Australia
Reviewed 22 May 2016 via mobile

I found these apartments basic but comfortable. We checked in just before 7pm (office closes at 7) but weren't advised about breakfast options. It wasn't until we got to our room that we seen that breakfast was to be ordered by 6:30pm at reception. A bit disappointing. The Apartment was clean, noise from the freeway wasn't a problem from our...

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Helpful?
Thank emma p
Assured M, Guest Relations Manager at Assured Waterside Apartments, responded to this review

Hi Emma P Thank you for taking the time to provide us with your feedback. We're so pleased you enjoyed our spacious apartments and facilities. We sincerely apologise for the lack in communication from our staff about the breakfast options. This has been addressed with all staff and we do hope you'll choose to stay with us again. The Assured...

Wongan Hills, Australia
Reviewed 18 May 2016 via mobile

Booked the family room for one Friday night so a group of five women from the country could go enjoy a night out in the city. The two rooms with enough beds to sleep 5 (1 queen in one room, 3 singles in other) was perfect. Beds comfy! The balcony and lounge room gave us ample space to chill before...

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Helpful?
Thank lynchoutwest
Assured M, Guest Relations Manager at Assured Waterside Apartments, responded to this review

Hi Lynchoutwest, Thank you for taking the time to provide us with your feedback. We're so pleased you enjoyed our spacious apartments, facilities and amenities. We look forward to welcoming you back again soon. The Assured Team

Reviewed 15 May 2016 via mobile

Just checking out today after two night stay with two kids under 3. The bathroom was mouldy. Mould all over the ceiling and old mould throughout the shower. The bathroom sink was also not clean nor were the blinds in the bathroom at the top. Staff very friendly however i did not have a chance to report this to them...

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1Thank Michelle G
Assured M, Guest Relations Manager at Assured Waterside Apartments, responded to this review

Hi Michelle G, Thank you for taking the time to provide us with your feedback. We really appreciate you letting us know of any issues that may have occurred during your stay and we sincerely apologise that on this occasion the apartment cleanliness was not up to a satisfactory standard. Please know that our housekeeping and maintenance team have addressed...

Reviewed 7 May 2016 via mobile

This mob take an inprint on your credit card to start which comes off your balance for 10 days and then whack on another bill when leaving which included $75 for opening my apartment door because I left my key with reception and needed someone to come an open my door . What a tort . I won't be back

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Helpful?
Thank Terry M
Assured M, Guest Relations Manager at Assured Waterside Apartments, responded to this review

Hi Terry M, Thank you for providing us with your feedback. We sincerely apologise for any misunderstanding that may have occurred during your stay with us. It is hotel policy to take a pre-authorisation on a valid credit card to cover any incidentals that may arise during your stay. If nothing is accrued the pre-authorisation is released. Depending on which...

Milton Keynes, United Kingdom
Reviewed 4 April 2016

We booked this last minute, chosen for it's free wifi, central location and competitive price. We weren't disappointed. Rooms - we had a one bedroom apartment. Our adult daughter slept in the single bed in the lounge area. Rooms were clean, with good quality linen. Well appointed with TV, sofa, washing machine, tumble drier, fridge freezer, and kitchenette with microwave....

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Helpful?
1Thank Cathina67
Assured M, Guest Relations Manager at Assured Waterside Apartments, responded to this review

Hi Cathy G, Thank you for taking the time to provide us with such positive feedback. We're so pleased you enjoyed our Central South Perth location, spacious apartments and friendly customer service. We look forward to welcoming you and your family back again. The Assured Team.

Reviewed 15 March 2016 via mobile

3 of us stayed in the 1 bedroom + apartment and had a comfortable peaceful stay. Would definitely stay there again. Was good value for money - Spacious serviced apartment, comfy beds, AC worked a treat in the hot weather. Even though it's close to the highway, could barely hear cars. Very clean & tidy. Reception was lovely & inviting...

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Helpful?
1Thank Kate J
Assured M, Guest Relations Manager at Assured Waterside Apartments, responded to this review

Hi Kate J, thank you for taking the time to provide us with your feedback. We're so pleased you enjoyed our Central South Perth location, spacious apartments and friendly customer service. We look forward to welcoming you back again soon. The Assured Team.

Sydney
Reviewed 12 March 2016

The reception staff were welcoming and helpful. The apartment is quite big for the money - it was a little dated - but perfectly OK and it was clean and tidy. It's right next to a big road so you get traffic noise - but I think that's the price you pay for the low overall price tag and being...

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Helpful?
Thank Alan n
Assured M, Guest Relations Manager at Assured Waterside Apartments, responded to this review

Hi Alan Thank you for taking the time to provide us with your feedback. We're so pleased you enjoyed our Central South Perth location and friendly customer service. We have taken on board your comments made about the traffic noise and apologise if this caused any inconvenience during your stay. We look forward to welcoming you back again soon.

Reviewed 20 February 2016 via mobile

1) At midnight my friend woke up and found out there were lots of ants in the bed , then we pull the bed out and there was a die insect under , no wonder... 2) Because there has no air conditioning in the bedroom, so we took the fan from the wardrobe, but the fan is broken. 3) The...

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1Thank 803mal
Assured M, Guest Relations Manager at Assured Waterside Apartments, responded to this review

Hi 803mal, Thank you for taking the time to provide us with your feedback. We sincerely apologise for any inconvenience caused during your stay with the issues you have addressed above. It appears there was some food under the bed, not a dead insect, which had attracted the ants, our housekeepers came and cleaned this up as soon as they...

Reviewed 28 January 2016

A group of friends and I stayed here for one night. It was very nice. The set out and the furniture. It was clean and up to standard. I would visit again in the future. No complaints. There was a little balcony which was good, It supplied all equipment needed for a short trip and accommodated the five of us...

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Helpful?
Thank Christina9617
Assured M, Guest Relations Manager at Assured Waterside Apartments, responded to this review

Hi Christina9617, thank you for taking the time to provide us with your feedback. We're happy to hear you enjoyed our spacious apartments and room amenities. We look forward to welcoming you back again soon.

Canberra, Australia
Reviewed 25 January 2016

These apartments are excellent value and very well located in South Perth with easy access to/from the freeway in either direction. The apartments are walking distance to the city ferry dock, Perth zoo, supermarket and numerous cafés and restaurants. My sister and I shared a one-bedroom apartment with one queen size bed, plus a single in the living room. The...

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Helpful?
Thank Rusty60s
Assured M, Guest Relations Manager at Assured Waterside Apartments, responded to this review

Hi Rusty60s, Thank you for taking the time to provide us with such positive feedback. We're so pleased to hear you enjoyed our Central South Perth location, apartment amenities and friendly customer service. We look forward to welcoming you back again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Assured Waterside Apartments in South Perth offers affordable 4 star, AAA rated apartment accommodation for short or long term stays. Located just minutes from Perth CBD and a short stroll from the Swan River. The Serviced Apartments comprises of 35 spacious and fully self-contained apartments, all with full kitchens, dining and living areas, laundry and balconies or courtyards. Other features include complimentary Wi-Fi and complimentary on-site secure parking. Our distinctly Western Australian apartments are close to many great attractions, including the Perth Zoo, Kings Park and a short walk to Mends Street jetty for a ferry ride across the Swan River, to the heart of Perth City. South Perth offers restaurants, cafés, bars and boutiques, against a breathtaking backdrop of the Perth City Skyline, one of the most beautiful cityscapes in the world. Assured Waterside Apartments is ideal, affordable accommodation for leisure guests, sporting or school groups and business travellers requiring accommodation in Perth for short and long stays or relocation arrangements. We offer spacious and functional One Bedroom, Two Bedroom and Two Bedroom Family Apartments. Rollaway beds can be arranged in some room types at an additional charge and cots and high chairs are complimentary. ... more   less 

Additional Information about Assured Waterside Apartments

Address: 29 Melville Pde, South Perth, Perth, Western Australia 6151, Australia
Region: Australia > Western Australia > Greater Perth > Perth > South Perth
Price Range: $139 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Assured Waterside Apartments 4*
Number of rooms: 35
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Also Known As:
Assured Waterside Apartments Hotel Perth
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Questions & Answers

Here's what travellers have asked, with answers from Assured Waterside Apartments staff and other travellers.
2 questions
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Penang Island, Malaysia
over a year ago

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Questions? Get answers from Assured Waterside Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room at the back of the hotel - it somewhat quieter”
 of 5 bubbles kcsun71, 11 Mar 2017 | Read review
“Go for ground floor no sea front views on any floor stairs to upper floors never noticed if there was a lift”
 of 5 bubbles mrssl2014, 13 Feb 2017 | Read review
“Ask for a room at the back of the complex as the Freeway is very close and i think the front rooms would be quite noisy”
 of 5 bubbles 287gavinb, 20 Oct 2016 | Read review
“Rooms at the back of the property and ground floor if cant carry bags up stairs”
 of 5 bubbles stevefQ2057SM, 21 Sep 2016 | Read review
“For the quieter rooms - request ones at the back of the property.”
 of 5 bubbles Ultimatecozza, 18 Sep 2016 | Read review
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