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Tree Tops River Huts

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54 Moo 6 Khao Sok National Park, Phanom 84250 Thailand
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveller (76)
Room & Suite (23)
Pool & Beach (14)

About

#19 of 24 Speciality lodging in Phanom
Location
Cleanliness
Service
Value
Tree Tops River Huts Resort is located in the west of Surat Thani Province and sits adjacent to the Khao Sok National Park, providing the visitor with easy access to the Park, as well as the surrounding Khao Sok area itself. Whether you just want to chill-out beside the river that runs through the resort, explore the Park itself, tour the Khao Sok area.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Boating
Children Activities (Kid / Family Friendly)
Car park
Wifi
Pool with view
Outdoor pool
Coffee shop
Restaurant
Special diet menus
Wine / champagne
Canoeing
Hiking
Horseback riding
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Meeting rooms
Hot spring bath
Massage
Salon
BBQ facilities
Baggage storage
Convenience store
Shared lounge / TV area
Shops
Laundry service
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Room features
Housekeeping
Room service
Safe
Bottled water
Room types
Bridal suite
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, German, Thai

Location

Full view
42Car recommended
Grade: 42 out of 100
22Restaurantswithin 1 km
1Attractionwithin 1 km
67Reviews1Q+A7Room tips
Traveller rating
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KL16 wrote a review Dec 2019
Wakefield, United Kingdom4 contributions1 helpful vote
I’m sorry I have to write this review but It can’t go unspoken.. I don’t know where to start. When we first arrived the staff seemed nice once showed to our room it went down hill from there. Me and my partner stayed here for 3 nights but felt like a long time due to the room being painful and very basic to look at. Felt like we was sleeping in a garden shed, our mosquito net had holes in... the electric kept tripping out... it was so noisy between 3pm-7pm what sounded like an alarm kept going off and it was dated and mucky it needed some paint on those wooden walls. There was also loads of lizards in the room which I know don’t hurt you but if I wanted to sleep outside then I wouldn’t of booked here in the first place!! I’ve stayed in hostels better than this. It wasn’t all bad as a few good comments... WiFi working good, nice pool and good location for the National Park and few restaurants to choose from near hotel. I just felt staying here made me not want to go back to my room. In fact I dreaded it some nights as knew I wouldn’t get much sleep and could of cried. Think the hotel bungalow rooms need to be knocked the down and built again.
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Date of stay: December 2019Trip type: Travelled as a couple
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Lionel B wrote a review Apr 2019
Bangkok, Thailand17 contributions23 helpful votes
Very bad receptionist, no customer service Food is basic Room is dirty and full of mold Bathroom is dirty Beds are horible Conclusion: just avoid that place, we left after the first night even if we paid for 2 nights. WORST HOTEL EVER IN Thailand after 4 years living and travelling in this beautiful country!
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Date of stay: April 2019Trip type: Travelled with family
1 Helpful vote
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Response from สุทธิพงษ์ ม, Manager at Tree Tops River Huts
Responded 9 May 2019
Dear Lionel B, I am very sorry for what happened. It was unacceptable and will never happen again.I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. Should you need help in the future, please do not hesitate to contact us directly, as I will be very happy to assist you personally with anything you need. Sincerely, Manager
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Daniel Harkin wrote a review Mar 2019
3 contributions
They falsely advertise rooms as having air con, the rooms are INFESTED with biting red ants and mosquitos - the owner squared up to me and tried to hit me when I asked to cut our stay short by one night! We booked the 'superior double room' which clearly stated on the room details as having air con, we found out when we arrived that it did not, the room was also swarming with every kind of insect you can imagine - I have stayed in 20+ budget hostels so I am not being picky/dramatic either! We showed the staff what we had booked and that it showed the room as having air con, they essentially laughed and said that we could get air con for 500 Baht a night. A couple arrived on the same bus as, they had booked the same room type and had the same problem - they ended up booking a completely different hostel. The guy behind the desk in the hostel was extremely aggressive and rude. As we were getting nowhere, we asked if we could cut our 3 night stay short by a night and just leave Kaoh Sok early which they eventually agreed to. They man behind the counter asked if we could return the next evening and he would refund us one nights stay BUT ONLY IF WE GAVE HIM A 5* REVIEW! When we returned the next evening he initially pretended he had no idea what I was talking about and then said he would only partially refund us. He repeatedly mocked me, kept on asking where I was from, he said that I must be poor to be asking for a refund and that I should not have come to Thailand if I had no money. He then cane out from behind the counter, got in my face and raised his fist to me, only stopping as two guests walked in. Apart from the disgusting service, the other issues were: -room was generally filthy -cigarette butts on the floor -faulty fan that let off sparks in the middle of the night -worst insect infestations I have ever seen -no air con as advertised -awful smell of drains from shower -no mosquito covers on windows -filthy mosquito net with holes in it -visibly dirty bed linen Honestly, please just stay away and don't ruin your time in Kaoh Sok - plenty of alternative accommodation to choose from
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Date of stay: March 2019Trip type: Travelled as a couple
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Response from สุทธิพงษ์ ม, Manager at Tree Tops River Huts
Responded 11 May 2019
Dear DanielHarkin, I am very sorry for what happened. It was unacceptable and will never happen again.I want to thank you for bringing this issue to our attention.Now we No food allowed in this room to protect red ants. Again, I am very sorry for the inconvenience. Please contact us for any further concerns you might have – our receptions are always very happy to help. Sincerely, Manager
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Jimmy Makripoulias-Johnson wrote a review Dec 2018
4 contributions
Very friendly stuff and a fantastic location next to the river. the houses were adequate and there were a lot of activities to choose. The food was nice and there were plenty of restaurants and nice bars near by to choose
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Date of stay: September 2018
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Response from สุทธิพงษ์ ม, Manager at Tree Tops River Huts
Responded 11 May 2019
Dear Jimmy M, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards, Manager
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faljas wrote a review Dec 2018
Camdenton, Missouri114 contributions15 helpful votes
+1
the food was great. the huts were a bit dated. but we knew going in. the staff was so great. they did our laundry. the place was clean. ac worked. I'd go again. we did cave trek through the jungle, and boat ride through the lake. favorite place in Thailand
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Date of stay: December 2018Trip type: Travelled with friends
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PRICE RANGE
US$28 - US$31 (Based on Average Rates for a Standard Room)
LOCATION
ThailandSurat Thani ProvincePhanom
NUMBER OF ROOMS
30
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Frequently Asked Questions about Tree Tops River Huts
Which popular attractions are close to Tree Tops River Huts?
Nearby attractions include 401 Street Bar (0.08 km).
What are some of the property amenities at Tree Tops River Huts?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Tree Tops River Huts?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at Tree Tops River Huts?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Tree Tops River Huts?
Conveniently located restaurants include Chao Italian Ristorante, Pawn's Restaurant, and Khao Sok Bistro & Bar.
Are there opportunities to exercise at Tree Tops River Huts?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Tree Tops River Huts have an airport shuttle?
Yes, Tree Tops River Huts offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Tree Tops River Huts have airport transportation?
Yes, Tree Tops River Huts offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Tree Tops River Huts offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Tree Tops River Huts?
The staff speaks multiple languages, including English, German, and Thai.