Khemxam Guesthouse
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About
2.5
#8 of 10 guest houses in Sam NeuaLocation
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Property amenities
Bar / lounge
Laundry service
Location
Ban Phan Xai, Sam Neua 85620 Laos
Getting there
Sam Neua Airport
1.8 km•
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Car Hire
3 Restaurants
within 10 kilometers
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Detailed Reviews
Arrived tonSam Neua at 05.30 AM and walked to first guesthouse that had door open. Paid 60000 kip for night and the only complain is, that hotel was cold as Russian hell. Clean and spacious rooms. Free coffee and tea, free wifi, lovely hosts who didn't speak much of english.
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Date of stay: November 2015Trip type: Travelled as a couple
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked at Khemxam Guesthouse via Agoda, but when we arrived the person on the desk (who spoke almost no English) had no idea about our booking, and we had to pay in cash for the room. To their credit, Agoda refunded our money.
The hotel room was large, quite sterile, but the beds were surprisingly comfortable! The price was reasonable (60 - 80,000kip). No breakfast, no wifi and no perks.
After visiting Sam Neua, I realise there was no need to book online. All guest houses are grouped together in a very obvious position next to the canal, and you can browse and choose whichever seems best. They all had plenty of vacancies when we visited.
The hotel room was large, quite sterile, but the beds were surprisingly comfortable! The price was reasonable (60 - 80,000kip). No breakfast, no wifi and no perks.
After visiting Sam Neua, I realise there was no need to book online. All guest houses are grouped together in a very obvious position next to the canal, and you can browse and choose whichever seems best. They all had plenty of vacancies when we visited.
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Date of stay: January 2014Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My friends and I booked this hotel on Agoda before arriving to Sam Neua. We arrived to the Guesthouse from the bus station in two different taxis. When I got out of the first taxi I was asked by the owner where I was staying, to which I told him at this guest house. I was told we were not and that he only had one room available, despite our confirmed booking for 3 rooms for 5 people. Next minute they do not even have one room available. The man running the guesthouse denied any knowledge of Agoda on which we had fully paid for the 3 rooms for 3 nights. He also refused to help us find anywhere else to stay. He conveniently suddenly didn't speak 'any' English when it suited him because he didn't have answers for us and had effectively just taken our money without providing us any accommodation. This was not an ideal situation after a long travel on a local bus and arriving late at night. Sam Neua is a very small place and we struggled to find any availability. We called Agoda the following day and they refunded our money after we explained the situation but the Guesthouse owner was very rude and unhelpful, obviously looking to just pocket our money and so I want to warn people against even booking there, they are horrible people.
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Date of stay: November 2013Trip type: Travelled with friends
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LOCATION
LaosHouaphanh ProvinceSam Neua
NUMBER OF ROOMS
12
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Khemxam Guesthouse
What food & drink options are available at Khemxam Guesthouse?
Guests can enjoy a lounge during their stay.
What are some restaurants close to Khemxam Guesthouse?
Conveniently located restaurants include Yuni Coffee Co., Dannaomeuangxam Restaurant, and Many Coffee.