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BEST WESTERN Roker Hotel

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780 Reviews from our TripAdvisor Community

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Showing 773: English reviews
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Reviewed yesterday NEWvia mobile

We stayed here as a last minute night away and was pleasantly suprised......really nice hotel and will definatly be returning. Rooms are lovely and staff were very helpful and friendly. The bar downstairs was very chilled and definatly a place we would revisit in the summer as the bar over looks the seafront.

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Thank wilsto
Nottinghamshire, United Kingdom
Reviewed 2 days ago NEW

This lovely Hotel is located on the seafront and has plenty of free parking. It is currently going through a refurb and looks like its nearly completed. Their is a large busy modern bar and restaurant at the front of the hotel as well as seating outside which has good outside heaters for the cold days and nights.The rooms are...

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Thank PAULDGIB63
Nairobi, Kenya
Reviewed 5 days ago NEW

This is a great hotel on the beachfront with plenty of free parking. There is a good lively bar and restaurant on site and the staff are very pleasant, friendly and helpful. The rooms are comfortable and clean. I normally stay at the Marriott or Hilton nearby but decided to give this a go because of price (and breakfast included)....

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1Thank Paul S
Sheffield, United Kingdom
Reviewed 1 week ago

Excellent hotel excellent service Manager excellent we are elderly and noise from bar little loud immediately offered quiet room with very nice manner very professional the we were delighted Kyle in dining room was lovely helping us with our meals and grandchildren. This is a lively hotel with choice of tea room resturant bistro and pizza parlour,ldeally situated on coast...

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Thank Mel B
Reviewed 1 week ago

Great night at a very very reasonable price . Food was excellent including the vegetarian choice. Very good offers for top quality drinks and the free samples were an added bonus !! The singer made the night an all round fabulous night out.

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Thank Janice C
Sunderland, United Kingdom
Reviewed 2 weeks ago

Had a fabulous night , Friday 3rd March at the Motown night. Wasn't sure what to expect but as soon as we walked in, our names were on the guest list, tables allocated correctly, room decorated beautifully and a fantastic atmosphere.The 2 course meal was lovely and served very efficiently by an excellent waiting on team. The singer was just...

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Thank rodgers14
Sunderland, United Kingdom
Reviewed 2 weeks ago

I have just had my 3rd night out at the Roker 2over Christmas and one for the gin club I intended reviewing before one, each night has been fabulous the entertainment at Christmas was exceptional it was the Motown night the singer is really good and we were all pleased to see she was the entertainment for our gin night,...

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Thank Jet2ers
South Yorkshire, United Kingdom
Reviewed 3 weeks ago

Usually use a recognized chain of hotels...Trav. or Prem. This time went to The Roker Hotel. Got the big "fielding web. sites". They all suggest that their company offers "up to" 60% off, by going through them....never had the so called bargain price, as they all seem the same. I phoned The Roker Hotel. Booked the room with their reception....

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Thank edwardtate
Manager184, Management Team at BEST WESTERN Roker Hotel, responded to this review

Dear Guest Thank you for your kind works and it is good to know that the teams hard work is appreciated. We do work tirelessly and listen to our guests to improve our services and it is fantastic to have your recognition. Yours comments are the best reward our team can wish for. We look forward to your next visit...

Reviewed 3 weeks ago via mobile

The location of the hotel is beautiful the bar is nice and restaurant but unfortunately that's were it ended, we have stayed here 3 times and unfortunately we are always disappointed we travel from Ireland and this hotel is close to our family and the sea that is the only reason we stay but this will be our last stay,...

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1Thank Mclyne88
Manager184, Management Team at BEST WESTERN Roker Hotel, responded to this review

Dear Guest Thank you for your time posting a review as we do take all reviews seriously and they are shared with the team and improvements made where necessary. We are however extremely disappointed to read your review as your experience is not what we like to hear about and clearly there are a number of issues that need to...

Derbyshire
Reviewed 4 weeks ago via mobile

This hotel is just the best place ever! Having visited many times the new bedrooms are stunning, location second to none and friendly staff and management 'Robert' all need to be commended. From the minute we arrived the service was exemplary! We had an amazing evening after enjoying a fabulous dinner, dancing the night away with fab music! Breakfast amazing...

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Thank delightedDerbyshire
Manager184, Management Team at BEST WESTERN Roker Hotel, responded to this review

Dear Guest Your feedback is a great reward to all of us and we can assure you that we will pass your comments to Robert. There is a huge amount of effort the ream are putting in to improve our guests experience and we are sure you will agree that the hotel has been undergoing substantial changes and upgrades and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Italian Farmhouse Sunderland
Italian Farmhouse Sunderland
Cuisines: Italian, Pizza
Let There Be Crumbs
Let There Be Crumbs
Cuisines: Cafe, British
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
Official Description (provided by the hotel)
Best Western Roker Hotel is situated overlooking the North Sea & Roker Pier. Boasting 43 boutique style bedrooms and 2 function venues for events for up to 350 people, suitable for weddings, corporate dinners, charity events, christenings and much more, we also house three bustling eating and drinking establishments. Open to residents and non-residents alike Let There Be Crumbs tearoom, Poetic License bar and Italian Farmhouse restaurant can all be enjoyed under our one roof. ... more   less 

Additional Information about BEST WESTERN Roker Hotel

Address: Roker Terrace, Sunderland SR6 9NB, England
Region: United Kingdom > England > Tyne and Wear > Sunderland
Price Range: $67 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Roker Hotel 3*
Number of rooms: 43
Reservation Options:
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Also Known As:
Best Western Sunderland
Roker Hotel Sunderland
Hotel Style:
#2 Business Hotel in Sunderland
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Roker Hotel staff and other travellers.
7 questions
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Lake District, England
19 days ago
sunderland
2 months ago
Tividale, West Midlands
10 months ago
Sunderland, United Kingdom
Stockton-on-Tees, United Kingdom

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Questions? Get answers from BEST WESTERN Roker Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Seaview Room is a must”
 of 5 bubbles PAULDGIB63, 21 Mar 2017 | Read review
“Ask for sea view more expensive but worth it lively for smart young professionals but families wellcome ,for older group ask for quite room”
 of 5 bubbles 879melb, 15 Mar 2017 | Read review
“Ask on booking for a sea view.”
 of 5 bubbles edwardtate, 28 Feb 2017 | Read review
“Best views on the front of the hotel overlooking the sea.”
 of 5 bubbles Normasnokas, 16 Feb 2017 | Read review
“at the front to get the sea view”
 of 5 bubbles johnmhng5, 4 Feb 2017 | Read review
5 of 5