Aston Nagoya City Hotel

Aston Nagoya City Hotel

Jln Imam Bonjol, Komplek Nagoya Thamrin City, Gedung 3, Nagoya, Riau Islands Province 29444 Indonesia
Traveller (40)
Deluxe Room
Room & Suite (11)

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About

4.0
#5 of 30 hotels in Nagoya
4.9 of 5 bubbles
Location
5.0 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Aston Nagoya City Hotel is strategically located in the main commercial district of Batam Island, with easy access to and from Hang Nadim International Airport, Batam Center, and Harbour Bay Ferry Terminal. It’s the premier choice for both business & leisure travelers who seek a relaxing stay.
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Car hire
24-hour security
24-hour check-in
Room features
Air conditioning
Housekeeping
Room service
Safe
Room types
City view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL STYLE
Romantic
City View
Languages Spoken
English, Indonesian, Malay
Hotel links
Special Offer:BEST PICKS

Location

Jln Imam Bonjol, Komplek Nagoya Thamrin City, Gedung 3, Nagoya, Riau Islands Province 29444 Indonesia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 94 out of 100
94
Hang Nadim Airport
15.8 km
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Changi Airport
23.9 km
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35Reviews1Q+A7Room tips
Traveller rating
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Detailed Reviews
Loladelia wrote a review Jul 2023
Singapore, Singapore126 contributions19 helpful votes
4.0 of 5 bubbles
Hotel website: easy to nagivate and book, scored a 20% discount for bookings at least 7 days before. They also followed up with a WhatsApp message to answer your queries , which was really efficient and replies were prompt.

Hotel services: Pickup from Harbour Bay was chargeable. The driver also contacted me when he arrived so we could locate him easily. I booked 2 cars as we were a family of 5, as advised by the hotel staff. Staff are always friendly and polite to guests.

Check in process was okay. An hour wait for our rooms as it was a Saturday, and they tried they best to accommodate to your requests (we requested for smoking room, rooms next to each other, joined twins beds so make a double bed). No issues with card payment.

Rooms (Studio Plus): rooms are adequate for price paid. Room was fairly clean. Linen were clean. Bathroom amenities include 2x toothbrush/paste, a small tube of shampoo, a small tube of shower gel). There is also a hairdryer. Hotel is equipped with mini iPad with Google Nest. You can download their app for assistance like reception or ordering room service. Water heater works well. Water pressure is good. Only issue is the shower screen door can’t really stay closed unless you find that sweet spot for the glass panel to stay put. Noticed that the corridor carpeting was a bit worn out, probably due to high turnover and the housekeeping carts frequently manoeuvring back and forth.

Breakfast: breakfast is served at Shiso Restaurant (level 1). Seating is limited so you will have to choose between 6-8am or 8-10am slot. The staff will try their best to assist to accommodate your group to a table, as it’s free seating. Breakfast options is adequate for price paid.

Hotel location: Located in a newly developed area, next to a variety of eateries, a massage place, laundromat, convenience store. It’s also a 10-min walk to Nagoya Hill Mall, however not really walkable (Grab there instead).

Overall, satisfied with the stay 👍
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ASTON Nagoya City Hotel, General Manager at Aston Nagoya City Hotel
Responded 30 Jul 2023
Dear Loladelia, Thank you for taking the time to share your detailed feedback with us. We greatly appreciate your positive comments and valuable insights about your recent stay at our hotel. We are delighted to hear that you found our hotel website easy to navigate and book, and that you were able to enjoy a 20% discount for making an early booking. Our team is dedicated to providing a seamless and efficient booking process, and we're glad you found it convenient. We're pleased to know that our hotel services met your expectations, from the pickup service at Harbour Bay to the friendly and polite staff who made your stay enjoyable. It's great to hear that our staff's communication through WhatsApp was prompt and efficient, providing you with the answers you needed. Your feedback regarding the check-in process is noted, and we apologize for any inconvenience caused by the wait. However, we're glad that our team tried their best to accommodate your requests for specific room preferences. We take cleanliness and guest comfort seriously, and we're happy to know that your room was adequately clean with fresh linen. It's good to hear that the amenities in the bathroom were sufficient for your needs. We have taken note of the issue with the shower screen door and will address it promptly. Your comments about the breakfast options, seating, and location are valuable, and we'll continue to make improvements to enhance our guests' experience. Once again, thank you for your kind words and valuable feedback. We are committed to providing a satisfying and memorable stay for all our guests, and we look forward to welcoming you back on your next visit. Warm regards, Harry Purnawirawan Operational Manager
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garykoay wrote a review Jul 2023
9 contributions1 helpful vote
+1
Hotel's Favourite
5.0 of 5 bubbles
Awesome hospitality…Much-much thanks to Dedy, Randi & the team for taking such good care of my group & me…
Beautiful rooms…Spotless with fantastic housekeeping…
Great location…Walking distance to malls, numerous food outlets, leisure & entertainment
👍🏼
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Date of stay: July 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ASTON Nagoya City Hotel, General Manager at Aston Nagoya City Hotel
Responded 2 Jul 2023
Dear Gary Koay, Thank you for your wonderful review. We are delighted to hear that you had an awesome experience at our hotel. Our dedicated team and the staff, takes pride in providing excellent hospitality and taking good care of our guests. It's our goal to ensure that every guest receives exceptional service and we are happy to have achieved that with you. Your appreciation motivates us to keep up the good work. We are glad that you found our rooms beautiful, spotless and well-maintained by our fantastic housekeeping team. Our convenient location near malls, food outlets, leisure and entertainment options adds to the overall convenience and enjoyment of our guests stay. Thank you for your kind words and we look forward to welcoming you back for another fantastic experience in the future. Warm regards, Harry Purnawirawan Operational Manager
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ANJ002 wrote a review Dec 2023
Singapore, Singapore659 contributions88 helpful votes
+1
4.0 of 5 bubbles
This hotel is located within the Nagoya Thamrin area in Batam. There are a lot of restaurants and cafes in this complex, so it's really convenience if you need to grab some food.

The room is not that spacious, but it fits both of us. From my point of view, the size is more or less similar to hotels in Japan, except there is no bath tub.

The bed and pillows are slightly on the hard side. It's not my favourite. That's why I give 4-star rating instead of 5.

The basic amenities are available inside the room. They also provide two complimentary water bottles. There is a slight problem with the bathroom door, it's difficult to close and there is no latch to close it properly.

The nearest ferry port is the Harbour Bay terminal. You can either walk or take a cab to the nearest the Nagoya Hill Shopping Complex, and a 5-minute drive to the Grand Batam Mall.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Warrior Spirit wrote a review Dec 2022
Singapore, Singapore5 contributions1 helpful vote
1.0 of 5 bubbles
I had stayed in many hotels including first class tier 1 hotels such as the Ritz to Conrad and Hyatt groups etc. Of all the hotels I stayed I never in my entire life had to pay for ice 10k IDR FOR A BLODDY ICE BUCKET.

To add insult to injury, I was told I was not allowed to charged the payment to my room. Insulting to the core. I will never come back to this stupid hotel ever again. To sum up the rooms were tiny. I could not even walk between the bed and the TV to get to the table. Waste of time staying here.

You had been warned stay here at your own risk.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roadtripper10100 wrote a review Oct 2023
Singapore, Singapore40 contributions8 helpful votes
5.0 of 5 bubbles
Arrived Friday night and check-in was a breeze. Dump the luggage in the room and headed out for dinner which is not a problem finding because there are conveniently lots of food eateries just at the doorsteps.
The one we headed to was the newly opened Sederhana offering Padang style food. I would recommend the gulai Tunjang and Rendang. It was superb.

Morning breakfast buffet at the Sasha resto was delicious. Spread was good with lots of Indonesian delicacies and also Western offering of the normal Continental breakfast.

Staying at Aston is very relaxing. Although there are no swimming pool, gym, sauna 😭… which I hope the hotel would reconsider putting these amenities in, the hotel provide just about everything else a traveller needs….

AND the staff are the gems of the hotel!

This is my 2nd time staying at this hotel and I coming back again for sure!
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: Don’t drive there as getting a parking spot is almost impossible!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HildaLee wrote a review Mar 2023
Singapore, Singapore684 contributions100 helpful votes
+1
4.0 of 5 bubbles
Booked with Booking.com.
Checked in was a breeze.
Due to overwhelming reservations, needed to spilt breakfast into 6-8am and 8-10am slots.
Room was clean. Standard amenities.
Breakfast spread was adequate.
Location is around 10 mins to Nagoya Hill area. Within walking distance but not ideal walking path.
Has lots of eating choices around (hawker style), couple of cafes and a supermarket (small scale)
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Douglas Kio wrote a review Mar 2023
Singapore, Singapore123 contributions20 helpful votes
5.0 of 5 bubbles
It's Was my 1st time to booked online this new hotel from Agoda.com... it's Was a very new place in Batam for developing of Shops & Residential Area. There's a Very Big Food Court Next to It & selling all kinds of world Cusine 24 hours. Hotel Breakfast was Extremely great. I checked in very early on 1st day of Chinese New year. This Front Desk Staff's Miss Ria handles my Registration at 10am plus.. I was such thankful that she's allowed me to check in early with no extra charge. Really makes me so impressed 👏 on my 1st day CNY. The Room was great & Bed 🛌 + Pillows was comfy. The 55 inch Smart TV was Great in Different Countries Channels. The Air-conditioning was great. The Bathroom was great too but when peak hours in morning when there's more of others rooms using. The Heaters was totally down as turns cold.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Request for Highest Floors
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Masri S wrote a review Jan 2024
4 contributions1 helpful vote
4.0 of 5 bubbles
Great hotel with all amenities around the corner. Friendly staff from Doorman, Frontdesk to Housekeeping. High floor with good view of city. For Muslim, mosque is just 2 mins walking and Nagoya Hill Shopping Centre 3 mins away from the hotel.
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Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Minimalist. No pool or gym/fitness centre
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sherly hulyy wrote a review Oct 2022
Jakarta, Indonesia2 contributions
5.0 of 5 bubbles
Me and my family had the chance to stay at Aston Nagoya Hotel. We got check in process was super fast and seamless.

We were assigned to a room on the 13th floor and oh boy.. what a nice room. It has the best city view of batam, in the night we can see the lighting of batam. Nearest from food court and shopping mall.

All the staff very great service from the security, reception and resto staff. They did a very good job in providing an excellent service.

Last but not least, special thank you to the Duty Manager, Mr. Randi who made our stay very memorable. He was very kind and attentive to all our needs throughout the stay. Thumbs up for his great job and effort to make our stay enjoyable. He is a great asset to this company.

Definitely will stay here again and highly recommended hotel in Batam!
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Date of stay: October 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ASTON Nagoya City Hotel, General Manager at Aston Nagoya City Hotel
Responded 25 Oct 2022
Dear Ms. Sherlyhuly, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in everyday. We look forward to seeing you again. All the best, Harry Purnawirawan Operational Manager
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Suzie wrote a review Jan 2023
Singapore, Singapore58 contributions18 helpful votes
4.0 of 5 bubbles
AC Placement Bad

Were there last NY22 was asked to upgrade to Suite Cox we choose to smoke.. I dun mind paying.. but the AC Placement is not facing the bed which make the night sleep hot n frustrating. Other then that all is good n clean. Breakfast was good I love the Egg Station! Good Cheese Omelette!!
However they could put more table n chairs to provide other diners more place to dine.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Istrimalek asked a question Nov 2022
Singapore, Singapore30 contributions1 helpful vote
Do you have free shuttle from harbor bay to your hotel?
Aan a wrote a tip Mar 2024
2 contributions
5.0 of 5 bubbles
"Room Nice and clean Bathroom clean "
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Masri S wrote a tip Jan 2024
4 contributions1 helpful vote
4.0 of 5 bubbles
"Minimalist. No pool or gym/fitness centre "
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Roadtripper10100 wrote a tip Oct 2023
Singapore, Singapore40 contributions8 helpful votes
5.0 of 5 bubbles
"Don’t drive there as getting a parking spot is almost impossible!"
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Dream03484669563 wrote a tip Jun 2023
1 contribution
4.0 of 5 bubbles
"If you intend to settle the room fee using a credit card, it would be advisable to have some extra cash on hand as a precautionary measure."
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SofyRudy wrote a tip May 2023
Singapore146 contributions68 helpful votes
4.0 of 5 bubbles
"Great location. There are many shops and eateries next to the hotel. "
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Not the right property for you?
There are more places to choose from in the Nagoya area.
PRICE RANGE
S$54 - S$77 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaRiau Islands ProvinceRiau ArchipelagoBatamNagoya
NUMBER OF ROOMS
192
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ASTON NAGOYA CITY HOTEL (S̶$̶7̶0̶) S$53: UPDATED 2024 Reviews, Price Comparison and 53 Photos (Batam) - Tripadvisor

Frequently Asked Questions about Aston Nagoya City Hotel
Which popular attractions are close to Aston Nagoya City Hotel?
Nearby attractions include Nagoya Hill Shopping Mall (0.3 km), Budhi Bhakti Temple (0.4 km), and Welcome To Batam Monument (0.5 km).
What are some of the property amenities at Aston Nagoya City Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and room service.
What food & drink options are available at Aston Nagoya City Hotel?
Guests can enjoy an on-site restaurant during their stay.
What are some restaurants close to Aston Nagoya City Hotel?
Conveniently located restaurants include J.Co Donuts & Coffee, Ikan Bakar ACIA, and Caffein Cafe.
Which languages are spoken by the staff at Aston Nagoya City Hotel?
The staff speaks multiple languages, including Indonesian and Malay.
Are there any historical sites close to Aston Nagoya City Hotel?
Many travellers enjoy visiting Nong Isa Cemetery Complex (7.7 km).
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