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Goodway Hotel Batam

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235 Reviews from our TripAdvisor Community

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Showing 205: English reviews
Singapore
Reviewed 1 February 2016

The hotel is a five to ten minute walk from Nagoya Hill Mall, thus we didn't have to take a taxi. The room we stayed in was basic and clean, with a nice bathtub. Sadly, the nearest convenience store is about a 3 minute walk, so we suggest to get your drinks/snacks before heading back to hotel. The included breakfast...

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2Thank Yana S
Singapore, Singapore
Reviewed 4 January 2016

I spent the New Year's eve at this hotel hoping to have a relaxing getaway for the New year.My requirements are simple with wifi and with bath tub. During the check in, I was given a room with balcony which I requested during my booking. I was surprised that the room has no balcony at all and wifi can't be...

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2Thank nekupenda
Reviewed 3 January 2016 via mobile

My family and I went for a short getaway to Batam on New Year's Eve of 2016. It was my a last minute impulse trip though. The good hotels are fully booked. Goodway Hotel is one of the few left. With took the Deluxe Room at approx. SGD 200/nite and we had 2 rooms. Firstly, 3rd storey is their highest...

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2Thank Dinah-Raziff
Singapore, Singapore
Reviewed 29 December 2015

Changed room due to lousy facilities. 1st room. - Little to no hot water. Why i say little? You can get a bit hot water when tap turned on but it doesnt last more than a minute. Waited more than 1 hour and is not fixed. For god sake, didnt bath for 1 night. - Safe deposit box is locked...

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2Thank Lex T
Singapore, Singapore
Reviewed 23 December 2015

I booked the executive suite and added an extra bed. First, all the beds gave us all an itchy encounter which results in sleepless nights. First night was mild and we bare with it then on the second night, my kids had red bumps and my face had large bumps all around, my eye was swollen and my left ear...

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Thank JoliAngel
Malaysia
Reviewed 22 December 2015 via mobile

Everything was average from the moment we step into the hotel.From bell to reception,no greetings from them. Check in was normal.i expected them to know my request as I've email to them on their info email weeks before my stay but to my surprise reception did not know about it.Expected this coming as no one bothered to reply to my...

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Thank SmurfTraveller82
Reviewed 20 December 2015 via mobile

Had went to batam for 3 times and I only stayed with goodway hotel. The hotel is conveniently located, about a 10-15 mins walk away from nagoya mall. It also has some shops around the area ( found a bread shop nearby that sells really good breads). The staffs were friendly and helpful. Room size was pretty average, but recommend...

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Thank Rachel K
ChrisDeSilva, General Manager at Goodway Hotel Batam, responded to this review

Dear Rachel K, Warmest greetings from Goodway Hotel Batam! Thank you very much for your time to write your review and share it on TripAdvisor. We're pleased to know that the conveniences of our hotel have eased you more in exploring the area of Nagoya. Moreover, we do understand that you see the walls in the room as if they...

Sydney, Australia
Reviewed 15 December 2015

Staying for 2 nights at this property I can say that I was not disappointed by the accommodation for the price I paid. My room was large and comfortable enough. The hotel itself is a little on the old side and could do with an upgrade but based on the price I paid I can't complain. The service was polite...

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Thank T H
ChrisDeSilva, General Manager at Goodway Hotel Batam, responded to this review

Dear T.H, Warmest greetings from Goodway Hotel Batam! Thank you for taking your valuble time to review our hotel on TripAdvisor. We did take your feedback points seriously, will do our best to improve our facilities to meet guest satisfaction. We are delighted that you highlighted the quality of our service despite of the shortfall we have. We hope you...

Singapore, Singapore
Reviewed 14 December 2015 via mobile

The hotel was cheap good clean but one thing the TV is BOX TV and so small . Toilet was clean and have bathtub too. 10min walk to nagoya hill mall .If u from nagoya hill mall Dont take taxi waste ur money, if u dont know the route to walk see google map if no google map ask the...

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Thank Harullshm
ChrisDeSilva, General Manager at Goodway Hotel Batam, responded to this review

Dear Harullshm, Warmest greetings from Goodway Hotel Batam! Thank you very much for taking your valuable time to write a review on TripAdvisor. We are happy that overall you like our hotel as you had explored the in-house outlets. We do offer guest plenty options of services and products there with a competitive price you can compare with outside the...

Ayutthaya, Thailand
Reviewed 13 December 2015 via mobile

Stayed for one night to attend a business arrangement in Batam. All other hotels was sold out, and this hotel was the only one having rooms left, and for a good reason. Room was run down and not very presentable. Sleep comfort is non existing, ant you can count the springs pressing to you back. The walls a thin an...

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Thank Anden

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Smoking rooms available
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Best Hotel Located At The Heart of the City's Premier Shopping & Entertainment District. Nestled in the vibrancy of the famous Nagoya Hill area, Goodway Hotel Batam is located in close walking proximity to the premier shopping and entertainment district. It offers you accommodation with a comfortable, warm and relaxing ambience. Whether you are on a business trip or leisure, we are dedicated to make your stay a delightful and unforgettable one. Goodway Hotel Batam conveniently features 268 rooms and suites along with full amenities, warm personal services and hospitality. As one of the Top M.I.C.E Hotels in Batam Archipelago Island, Goodway Hotel Batam offers you meetings and wedding venues up to a capacity of over 1000 people. Meetings and wedding occasions at Goodway Hotel are fully supported by our catering and banquet team, who will ensure everything you need for an exquisite occassion will suit your taste and budget. Selection of authentic Japanese fare, Indonesian dishes and Asian cuisines awaits you at our restaurants and bars, passionately made by the expert chefs. Goodway Hotel Batam also offers access to the nearby Nagoya Shopping Mall and "Kampong Bule" for night entertainment and other Fast food establishments surrounds the hotel. ... more   less 

Additional Information about Goodway Hotel Batam

Address: Jl. Imam Bonjol no. 1, Nagoya, Riau Islands Province 29432, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Nagoya
Price Range: $54 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Goodway Hotel Batam 3.5*
Number of rooms: 268
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Also Known As:
Goodway Hotel Batam Nagoya
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Questions & Answers

Here's what travellers have asked, with answers from Goodway Hotel Batam staff and other travellers.
16 questions
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Questions? Get answers from Goodway Hotel Batam staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the room facing the pool at 2nd floor,at least there's a "view",and also a Balcony.”
 of 5 bubbles TeamSwingapore, 26 Dec 2016 | Read review
“Higher floor have better wifi connection, though smaller and without balcony”
 of 5 bubbles roziemohd, 24 Dec 2016 | Read review
“Nice to have tea on your balcony facing the swimming pool.”
 of 5 bubbles Kamaliaappleton, 20 Nov 2016 | Read review
“Pool side room was good . Quiet after 7 pm”
 of 5 bubbles palmy13, 14 Sep 2016 | Read review
“It is very good hotel. Nice breakfast, very good hospitality and big room.”
 of 5 bubbles , 25 Jul 2016 | Read review
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