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Novotel Zurich Airport Messe

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Lindbergh-Platz 1 Glattpark, Opfikon, Zurich 8152 Switzerland
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Traveller (438)
Room & Suite (242)
Dining (44)

About

#8 of 9 hotels in Opfikon
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Novotel Zurich Airport Messe is proud to be part of AccorHotels and offers 255 air conditioned rooms with free W-LAN in all hotel areas. Enjoy lunch or dinner in our Gourmetbar with international kitchen prepared from local products. Our sumptuous breakfast buffet is really something you should not miss. The hotel is located in the upcoming Glattpark area north of Zurich, just 4 km from Zurich International Airport. Tram stop right in front of the hotel with direct connection to the city center or airport - or just take our free Airport shuttle when arriving or departing. See you hopefully soon.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Free airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Restaurant
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, German
1454Reviews45Q+A82Room tips
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alfapower wrote a review Nov 2022
Bern, Switzerland90 contributions62 helpful votes
This hotel needs renovation badly in order to match the price you pay. If you just look at the floors inside the room and in the entire hotel, you'll see how long it has been since the last renovation. I just looks and feels filthy. Stains on the carpets everywhere, stains in the toilets and sinks. The TV is probabely 20 years old and we found nail polish or lipstick on the walls from prior guests. If you pay around 170 CHF (or more) for a night plus 20 CHF for (outside) parking, you simply expect a lot more in a city like Zurich. Our "view" was a courtyard straight into an office building. I would NOT stay in this hotel again. No recommandation! Please renovate immediately! ... and the breakfast ... well, the basics are provided.
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Date of stay: November 2022
Value
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Room Tip: If you need to stay for max. 1 night in access to the airport - ok. Otherwise, stay away! Dirty,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Monica Amengual Moya, Other at Novotel Zurich Airport Messe
Responded 2 weeks ago
Dear alfapower, Thank you very much for commenting on your last experience at Novotel Zurich Airport Messe. We are sorry to read this comment as we have very high standards of cleanliness. We apologize in advance that the relevant department was unable to pass this on to you. Please be assured that I will look into this matter so that it does not happen again. We look forward to welcoming you back very soon. Best regards Monica Moya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Innu R wrote a review Sep 2022
Doha, Qatar1 contribution1 helpful vote
No room service, din even provide with the plates to room. Arrogant reception guys in the midnight when i got back to the room and asked for the plates to have my food in the room. And the said clearly we hav no room service at all. Terrible experience
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: Try a better place to say
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Monica Amengual Moya, Other at Novotel Zurich Airport Messe
Responded 3 weeks ago
Dear Innu R. Thank you very much for taking the time to comment on your last experience at Novotel Zurich Airport Messe. Innu R, we sincerely regret this review of our hotel where, if we may, we would like to mention that contrary to your assumptions, all teams work to a high standard of professionalism, in a caring environment. Regarding the cleanliness, I will inform the relevant department to take immediate corrective action so that all standards are met during your next stay with us. We are looking forward to welcoming you back. Best regards Monica Moya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
naa a wrote a review Sep 2022
Accra, Ghana14 contributions1 helpful vote
+1
The location of the hotel was perfect. Transport was easily accessible. Close to a nice Chinese restaurant with great food. Rooms were clean and neat, no mosquitoes. Breakfast was not too great, limited choice of food. The staff very helpful and friendly.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Monica Amengual Moya, Other at Novotel Zurich Airport Messe
Responded 4 weeks ago
Dear Dreamer584660, Thank you for choosing Novotel Zürich Airport Messe and for taking the time to offer your feedback. We do hope to have the pleasure to welcome you back in the near future! Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arim S wrote a review Sep 2022
1 contribution1 helpful vote
My partners flight had been cancelled to which the airline had arranged accommodation for him for an overnight stay to help cover any loss. Upon arriving at the hotel he was advised they had no rooms available & declared a “payment be made” for a room to be given. He had produced to them his invoice & confirmation of booking produced by the airline but was still denied any access. He was greeted by a gentleman working the night 17th Sep. He had to sleep on the hotel floor because the hotel refused to provide any rooms. He had asked for a glass of water due to the amount of travelling he had done & being so lethargic but was told instead to divert to & drink “toilet water” because their policy states they cannot offer any drinks as a hotel and that toilet water is drinkable. I am absolutely disgusted and appalled by the way he has been treated. We have never had such an experience with a hotel ever and I would never recommend such a place to anyone.
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Date of stay: September 2022Trip type: Travelled solo
Room Tip: Avoid staying during any flight cancellations.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Koopy72 wrote a review Aug 2022
Watford, United Kingdom43 contributions20 helpful votes
We stayed at Novotel for one night. The hotel is in a perfect location between the city and the airport with easy access to both. Staff members are friendly and helpful. And there is where the positives end. The carpets in the corridors are dirty. The beds are uncomfortable. The shower area shows could do with a deep clean. The tv had a very bad signal and was very small. The bar and restaurant were closed. We also booked breakfast. By hot breakfast we didn’t expect rice, curry and roasted new potatoes, we had hoped for bacon, sausages and eggs. This hotel can do with a refurbish. In the current state you don’t get value for your money.
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Date of stay: August 2022
Value
Rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Dora B wrote a review Aug 2022
Tel Aviv, Israel201 contributions83 helpful votes
Stayed one night after an evening flight, arrived by rental car so no info on shuttle. Rooms are ok, average size, clean. Design outdated, especially public areas. Parking expensive - 12 hours cost 20chs. Good wifi. Very nice breakfast though a bit expensive at 29chs per person. Good option for airport hotels, but will probably not return otherwise.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Monica Amengual Moya, Other at Novotel Zurich Airport Messe
Responded 4 weeks ago
Dear dorab316, Thank you for choosing Novotel Zürich Airport Messe and for taking the time to offer your feedback. We do hope to have the pleasure to welcome you back in the near future! Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nesrin A wrote a review Aug 2022
Ankara, Turkey52 contributions44 helpful votes
(+) Breakfast, free wi-fi, nice staff, pleasent lobby, charging point EVAPASS (if you charge your car there is no parking fee. We learned it after paid 2 days parking fee🥲) (-) High price for car parking, Sofa bed is very narrow and uncomfortable.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Monica Amengual Moya, Other at Novotel Zurich Airport Messe
Responded 4 weeks ago
Dear Neso, We are delighted to learn that you had such a positive experience at our hotel recently and must thank you for sharing your wonderful review. We hope to see you return to stay with us again soon! Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vacationer630910 wrote a review Jul 2022
3 contributions2 helpful votes
On my final day of stay one of the Room cleaning staff behaved very rudely whilst taking baggage trolley. She blocked my lift with trolley on 2nd floor (I was going on 6th). When I said about me getting delayed she became aggressive and said that the lift is for service only and was swearing in Dutch.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Monica Amengual Moya, Other at Novotel Zurich Airport Messe
Responded 4 weeks ago
Dear Vacationer630910, First of all, I would like to thank you for your detailed feedback regarding your recent stay at the Novotel Zurich Airport Messe. Please accept our sincerest apologies; it certainly does not reflect the commitment and the quality that we have exhibited for many years. We will definitely follow up this case with our housekeeping manager and ensure this does not happen again. Once again thank you for your feedback and we hope to have the opportunity to welcome you back again. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
G B wrote a review Jul 2022
785 contributions4 helpful votes
Not enough staff at reception, dirty, and , worst of all: neighbors entered my room at 2:30 am because connevting door was not correctly closed and turned light on. I heard them laugh hours after ( very noisy). Still waiting for excuses from the hotel
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Monica Amengual Moya, Other at Novotel Zurich Airport Messe
Responded 4 weeks ago
Dear G B, First of all, I would like to thank you for your detailed feedback regarding your recent stay at the Novotel Zurich Airport Messe. It is a pity that we have not exceeded your expectations. Please accept our sincerest apologies; it certainly does not reflect the commitment and the quality that we have exhibited for many years. Your review has been shared among management team for corrective actions. Once again thank you for your feedback and we hope to have the opportunity to welcome you back soon Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
alejandra d wrote a review Jul 2022
Bedford, Pennsylvania9 contributions6 helpful votes
Really run down hotel. Many things were not working. The room safe was not working, the water kettle either. There was no coffee machine. The bathroom and room was pretty run down. As an airport hotel, they offered complimentary airport shuttle. However it was only from the airport to the hotel, not the other way around. We arrived on a Sunday and the restaurant was closed for the day. The hotel is next to the train station. Very convenient to get to the city. However the hotel staff was not helpful in providing explanation on how to get there.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Monica Amengual Moya, Other at Novotel Zurich Airport Messe
Responded 4 weeks ago
Dear alejandradL8347YO, I am sorry to read that our services and facilities were not up to your satisfaction and I would like to apologize for any inconvenience this has caused you. Your review has been shared among management team for corrective actions. Once again thank you for your feedback and we hope to have the opportunity to welcome you back soon Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$120 - US$157 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel zurich airport messe hotel glattbrugg, novotel hotel glattbrugg, novotel glattbrugg, glattbrugg novotel
LOCATION
SwitzerlandCanton of ZurichZurichOpfikon
NUMBER OF ROOMS
255
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NOVOTEL ZURICH AIRPORT MESSE: UPDATED 2022 Hotel Reviews, Price Comparison and 492 Photos (Canton of Zurich, Switzerland) - Tripadvisor

Frequently Asked Questions about Novotel Zurich Airport Messe
Which popular attractions are close to Novotel Zurich Airport Messe?
Nearby attractions include Freibad Seebach (0.9 km), Beadini Schneiderei GmbH (0.5 km), and Portwein (0.2 km).
What are some of the property amenities at Novotel Zurich Airport Messe?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Zurich Airport Messe?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Zurich Airport Messe?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Zurich Airport Messe?
Yes, parking is available to guests.
What are some restaurants close to Novotel Zurich Airport Messe?
Conveniently located restaurants include Restaurant Fujiya of Japan, China Fast and Good, and Mi Mi Sa.
Are there opportunities to exercise at Novotel Zurich Airport Messe?
Yes, guests have access to a fitness centre during their stay.
Does Novotel Zurich Airport Messe have an airport shuttle?
Yes, Novotel Zurich Airport Messe offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Novotel Zurich Airport Messe have airport transportation?
Yes, Novotel Zurich Airport Messe offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Zurich Airport Messe?
Yes, dry cleaning and laundry service are offered to guests.