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Movenpick Hotel Zurich-Airport

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Walter Mittelholzerstrasse 8, Opfikon, Zurich 8152 Switzerland
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Traveller (475)
360
Panoramas (9)
Room & Suite (144)

About

#5 of 9 hotels in Opfikon
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
The first-class Movenpick Hotel Zurich-Airport is the perfect hotel to stay at during your trip to Zurich, whether it's for business or leisure. The accommodation has 333 modern bedrooms to choose from and a variety of fine restaurants. Our fully equipped conference rooms with top notch facilities make our hotel the ideal venue to hold your meetings and conferences for up to 400 participants. The hotel runs a free shuttle bus to and from the airport, which is only minutes away. Quick connections to both the airport and the city centre make the Movenpick Hotel Zurich-Airport the perfect choice for exploring the city of Zurich and its surroundings.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Banquet room
Meeting rooms
Concierge
Currency exchange
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Green
Languages Spoken
English, French, Spanish, German

Location

Full view
47Car recommended
Grade: 47 out of 100
25Restaurantswithin 1 km
2Attractionswithin 1 km
2383Reviews54Q+A100Room tips
Traveller rating
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Most Recent
Roving01157812142 wrote a review 20 Nov
+1
I am completely shocked at the state of this hotel. I used to come here many years ago and remember it as a nice Hotel with a very good Restaurant (it was always packed). I stayed at the hotel for 1 night and I can honestly say, I will never stay here again. While the hotel might have deserved the 4 stars MANY, MANY years ago, it certainly doesn't deserve them anymore. 1) The rooms are entirely outdated and dirty. The walls are banged up and it seems like the Hotel has never been renovated since its opening. The bathroom floor was covered with black hair, so was the shower and the shower was moldy. There was still a hairpin on the sink from the prior occupant. 2) The food at the restaurant tasted like it came out of a carton and was just warmed up. For the quality, it was way overpriced. 3) the service at the Restaurant was basically non-existent. We were directed to a table that still had dirty cutlery and napkins on it. The waiter replaced the cutlery but didn't change the "food-stained" napkins until I asked him to. 4) I had paid for my room prior to my arrival through the Accor website. I even received an email that my room is paid for and my balance to pay at the Hotel was 0.00CHF. Upon check-out I was asked to pay the full balance for room and meals. When I informed her that I had pre-paid the room, the lady kept insisting that this was not true until I showed her the email confirmation. She called upon her manager, which basically shrugged and said she will look into it. There was no "I am sorry for the inconvenience" or anything. Very rude staff overall.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bastian Mantey, General Manager at Movenpick Hotel Zurich-Airport
Responded 1 week ago
Dear Raving01157812142 Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Bastian Mantey General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dwld26 wrote a review 19 Nov
Nyon District, Switzerland37 contributions50 helpful votes
Had to spend 2nights here for a biz conference. I'm used of staying in Zurich airport area but this one my 1st stay at Moevenpick. Honestly speaking this is not worth the value ! Staff not very professional at front desk, electronic key system to access the door "out of age" means not working well at all (several peple went up to the room and then back at front desk to recharge the cards...very boring) ....TV channels set up in a non logical way. Their shuttle to airport is not operating full day...which forces you to use taxi or public transport in case you need to go at airport "outside" their standard hours. Some good points though....Nespresso machine in room, good WIFI, very clea and comfortable room, great breakfast and quite location. Also a small fridge. Public transport a few minutes walk away.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Andy S wrote a review Oct 2022
Boston, Massachusetts2 contributions
Rude receptionist and wrong food delivered to room,when call to complain nobody answers other than the main reception like and the lady is hopeless,my advice is to book the Hilton hotel which is a stone throw away and much better than this place
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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KKK wrote a review Oct 2022
1 contribution1 helpful vote
If it's just connecting to wifi for leisure, I wouldn't bother. But chances are, your prospect customers and checked-in like choose to stay within the vicinity due to business as usual. Having said, poor connectivity is big deal. On top of that, hotel staff aren't accommodating. Avoid the hassle and pick somewhere else
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bastian Mantey, General Manager at Movenpick Hotel Zurich-Airport
Responded 10 Oct 2022
Dear EmpressHA Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Bastian Mantey General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roztrav wrote a review Sep 2022
Rozelle, Australia160 contributions73 helpful votes
Needed to be in Zurich ahead of a flight and elected to stay near the airport - hotel and in room ammenities not bad - the place is looking a little tired (wall paper in the rooms is in need of replacement) - staff great and shuttle service to the airport a winner
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: The shuttle service is available from arrival 2 … vs 1 as indicated on the signs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bastian Mantey, General Manager at Movenpick Hotel Zurich-Airport
Responded 10 Oct 2022
Dear Roztrav We very much appreciate your comments regarding your stay at the Mövenpick Hotel Zurich Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bastian Mantey General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
heiranig wrote a review Sep 2022
Tahiti, French Polynesia298 contributions333 helpful votes
We had a terrible experience at Movenpick Zurich Airport. While checkin was seamless and professional and the shuttle service to/from the airport super convenient, the room was ordinary. We arrived tired after 10pm and had a 7:45am flight to Paris on the next morning. We requested a wake-up call at 5:45am. When I woke up and looked up my watch, it was 6:40am! We jumped out of bed and ran to checkout and catch the next airport shuttle scheduled at 7am. The latest time to check in luggage is an hour before the flight so at 6:45am and we were flying internationally with 2 stopovers! When we complained, the manager said he tried to call us 9 times. Well, our phone never rang so I told him that he could have come and knock at our door. He said ‘no, I can’t leave my desk’ with no apology and no empathy whatsoever. The tone he was speaking in was as if it was our fault that their phone was not working. The shuttle arrived a bit late and we arrived at the airport at 7:15am. Our big luck was: we checked in our luggage the evening before and already had our boarding passes so we made the flight, in extremis.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bastian Mantey, General Manager at Movenpick Hotel Zurich-Airport
Responded 22 Sep 2022
Dear heiranig Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Bastian Mantey General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mav68 wrote a review Aug 2022
Singapore, Singapore632 contributions117 helpful votes
Chosen this hotel as it is near to the airport and they have just resumed the airport shuttle service which is a plus point. However, when I arrive the hotel in the morning after a long 13 hours flight from Singapore, the room was not ready which is kind of understandable. After a long wait until 2pm, my room was not ready yet, and only at 3.30pm I got my room key. To my horror, the room was filthy. It was not cleaned, soiled cups everywhere and the trash bin was not cleared, and chocolate crumbs on my bed. It was disgusting. Immediately I went down to the reception to ask for another room, and instead of higher floor, I was assigned a ground floor. The front desk (I believed she is the supervisor), she was very rude. It is a shame to the Swiss Hospitality. Avoid this hotel at all cost.
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Date of stay: August 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bastian Mantey, General Manager at Movenpick Hotel Zurich-Airport
Responded 28 Aug 2022
Dear Mav68, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Bastian Mantey General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michal S wrote a review Aug 2022
1 contribution
I have no idea who can rate this place for more than one star... Beds are old and uncomfortable, gym is disaster and equipment is old and used (and dangerous to use), rooms are not cleaned.m, wi-fi is barely working and so on. Stay away from this place.
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Date of stay: August 2022Trip type: Travelled on business
Room Tip: Avoid this hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bastian Mantey, General Manager at Movenpick Hotel Zurich-Airport
Responded 22 Aug 2022
Dear Michael S Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Zurich Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bastian Mantey General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
stevej2001 wrote a review Aug 2022
Manteca, California377 contributions132 helpful votes
The problems began with glacial checkin. Waiting for our room to be ready we found that most of the chairs were broken. Told our room was ready we went up to find it wasn’t, so back to the lobby. In the room we found it dark with limited storage space. The worst thing was the mattress which was like granite. We arrived jet lagged so we went to the hotel restaurant for dinner. The menu was printed by a laser printer running out on toner and the choices we so unappetizing we walked out. The breakfast was actually pretty good. Upon our return to the hotel the second night we found our room again was not cleaned. We settled for new towels. The outlet situation was good but the Wi-Fi was dreadfully slow. Do you get the sense we were unsatisfied?
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Date of stay: August 2022Trip type: Travelled with friends
Room Tip: Avoid this hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bastian Mantey, General Manager at Movenpick Hotel Zurich-Airport
Responded 22 Aug 2022
Dear Stevej2001 Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Zurich Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bastian Mantey General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christine D wrote a review Jul 2022
Lausanne, Switzerland2 contributions6 helpful votes
Very nice to have a hotel bus for the airport with a very nice driver. The food in the restaurant was very nice. Front desk staff seemed rather stressed out and not so welcoming. I remember the time when I was welcomed with a smile and a drink. I didn’t really understand a receptionist that told me that she is not here and that I have to go to the restaurant to pay for a snack that I took at the front desk. I couldn’t find a staff in the restaurant so I but back the snack. I understand that there is a staff shortage and I don’t blame them. Times are very difficult in the hospitality business. A little smile would just make a great difference though. I was surprised that there was no soap bar in my bathroom and that my towel had a whole. Otherwise the room was very big and I loved the nespresso machine
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Response from Bastian Mantey, General Manager at Movenpick Hotel Zurich-Airport
Responded 15 Jul 2022
Dear Chsmax Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Bastian Mantey General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
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PRICE RANGE
US$106 - US$150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
moevenpick hotel zurich airport, moevenpick hotel glattbrugg
LOCATION
SwitzerlandCanton of ZurichZurichOpfikon
NUMBER OF ROOMS
333
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MOVENPICK HOTEL ZURICH-AIRPORT (S̶$̶1̶6̶5̶) S$151: UPDATED 2022 Reviews, Price Comparison and 745 Photos (Canton of Zurich, Switzerland) - Tripadvisor

Frequently Asked Questions about Movenpick Hotel Zurich-Airport
Which popular attractions are close to Movenpick Hotel Zurich-Airport?
Nearby attractions include Wine Tower (0.2 km), Sim Academy (0.8 km), and Stimo Arena (1.2 km).
What are some of the property amenities at Movenpick Hotel Zurich-Airport?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Movenpick Hotel Zurich-Airport?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Movenpick Hotel Zurich-Airport?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Movenpick Hotel Zurich-Airport?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Movenpick Hotel Zurich-Airport?
Conveniently located restaurants include Hotel Restaurant Frohsinn, Restaurant Fujiya of Japan, and Hilton Zurich, Restaurant HORIZON10.
Are there opportunities to exercise at Movenpick Hotel Zurich-Airport?
Yes, guests have access to a fitness centre during their stay.
Does Movenpick Hotel Zurich-Airport have an airport shuttle?
Yes, Movenpick Hotel Zurich-Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Movenpick Hotel Zurich-Airport have airport transportation?
Yes, Movenpick Hotel Zurich-Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Movenpick Hotel Zurich-Airport?
Yes, dry cleaning and laundry service are offered to guests.