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Macdonald Crutherland House

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Traveller (220)
Room & Suite (73)
Dining (18)
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Overview
  • Excellent36%
  • Very good30%
  • Average17%
  • Poor11%
  • Terrible6%
Travellers talk about
“spa break”(44 reviews)
“lovely grounds”(20 reviews)
“spa area”(15 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,511)
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95
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1 - 5 of 1,504 reviews
Reviewed 1 week ago

First stayed in February but due to heating and restaurant issues felt let down. However, after complaining the manager called me personally to apologise and offered us a complimentary night stay with dinner. I can't praise the staff highly enough, they seem to be a...More

Thank Kenneth M
Reviewed 1 week ago

Recommended by discerning family members. This was our first stay at this hotel. The hotel access road is surrounded by woodland. There is a river in a valley on one side. Parking was easy. We booked for one night. We requested a quiet room and...More

Thank Andrew M
Response from acarse903010, Front Office Manager at Macdonald Crutherland HouseResponded 1 week ago

Dear Guest, Thank you for your wonderful feedback, I am delighted that you have had such a quiet wonderful break, and that we've looked after you so well. The team will be absolutely thrilled to hear your lovely comments, and I will ensure this is...More

Reviewed 1 week ago

We stayed in March on our way to Skye, our daughter rang as it was for our Ruby Wedding and asked if they could do something special and they certainly did, our room was lovely and we had a bottle of prosecco waiting for us...More

1  Thank DENISE34
Response from acarse903010, Front Office Manager at Macdonald Crutherland HouseResponded 1 week ago

Dear Guest, Thank you very much for your positive review of your recent stay at the Macdonald Crutherland House Hotel & Spa. We are delighted you have enjoyed your stay with us and would like to thank you for praising the service that was provided...More

Reviewed 1 week ago via mobile

My Partner and I arrived here on thurs afternoon and the reception staff were lovely and very welcoming Viktor and Andrew made sure we had all the information we needed. The room was beautiful very clean and had a great selection of toiletries and towels....More

1  Thank Nicole S
Response from acarse903010, Front Office Manager at Macdonald Crutherland HouseResponded 1 week ago

Dear Guest, Thank you for taking the time to leave feedback about your recent stay. It's great to hear your enjoyed our bedrooms, dinner and leisure club. And it is great to hear that you all felt relaxed and would recommend our hotel. We hope...More

Reviewed 1 week ago

Initially put in a double room rather than twin which was fixed quickly. But this lead to many more mistakes. Housekeeping let themselves into our room early in the morning, waking us up. Phoned reception who said that there was no record of us being...More

Thank lm1814
Response from acarse903010, Front Office Manager at Macdonald Crutherland HouseResponded 1 week ago

Dear Guest, Thank you for your candid review of our hotel. I appreciate your taking the time to make us aware of the service issues you encountered and our sincere apologies for not being able to deliver an exemplary service. We don't want any guest...More

View more reviews
Best Value Properties in East Kilbride, United Kingdom
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Internet
Spa
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Heated pool
Indoor pool
Details
Price range
US$91 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in East Kilbride
#4 Family Hotel in East Kilbride
#4 Romantic Hotel in East Kilbride
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$91 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in East Kilbride
#4 Family Hotel in East Kilbride
#4 Romantic Hotel in East Kilbride
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (220)
Room & Suite (73)
Dining (18)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Questions & Answers
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Steven G
11 September 2017|
AnswerShow all 16 answers
Response from Jamespatric | Reviewed this property |
I found the food and drinks in the lounge to be reasonable priced. Furthermore the service and attention to detail was excellent. 👍🏻
1
Vote
MarjoryToner
8 January 2017|
AnswerShow all 6 answers
Response from RSH_Wales | Reviewed this property |
There is a lift. However if you go down the corridor next to reception there are stairs before the lift. Go through the lounge opposite reception then turn right down the side of the restaurant and you get to the lift... More
1
Vote
Mags562013
5 September 2016|
AnswerShow all 2 answers
Response from Samantha S | Reviewed this property |
Sorry I never replied sooner. No didn't go in the end was so disgusted by the hotels service.
0
Votes
Room Tips
"Stayed on ground floor and it overlooked car park"
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"Always ask if you dont ask you dont get"
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"Ours was outside the lift so very noisy and kids ran up and down the corridor."
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"I highly recomend my room, ground floor, being a smoker, was also easier to go out and enjoy the surroundings..."
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