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Macdonald Crutherland House

1,489 reviews
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Traveller (219)
Room & Suite (73)
Dining (18)
Overview
  • Excellent36%
  • Very good30%
  • Average17%
  • Poor11%
  • Terrible6%
Travellers talk about
“lovely grounds”(19 reviews)
“spa treatments”(37 reviews)
“spa area”(16 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,489)Write a Review
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All reviewslovely groundsspa treatmentsspa areasauna and steam roomon arrivalleisure facilitieslovely hotelrelaxing stayan overnight staybed and breakfastweekend breakfollowing morningevening mealrestaurant staffwedding venueexecutive roomwedding reception
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11 - 15 of 1,482 reviews
Reviewed 3 weeks ago

visited with pals and had a spa, food and stayed over. The food at all 3 sittings was very good, the staff are fabby and yet its a place that's looking a little tired. Great value for money the overnight stay etc, but just hear...More

Thank dsm68
Response from Simon J T, Manager at Macdonald Crutherland HouseResponded 3 weeks ago

Dear dsm68, Thank you for firstly choosing to stay with us at Macdonald Crutherland House Hotel, and secondly for taking the time to post your feedback. I have passed your comments regarding food quality and our "fabby"team members onto all so thank you for this....More

Reviewed 3 weeks ago via mobile

My husband and I had our wedding reception at this hotel in 2001 and so when we had the opportunity to leave the children with the grandparents we thought it would be lovely to go back for a couple of nights. Very sadly how wrong...More

1  Thank Henkeseven
Response from Simon J T, General Manager at Macdonald Crutherland HouseResponded 3 weeks ago

Dear Henkeseven, Please do accept my apology for what was clearly a poor level of both standards and service. I am unclear to whom you spoke with on the day as it certainly was not me, please contact me directly so that i can resolve...More

Reviewed 4 weeks ago

After reading reviews I was expecting the place to be well worn but that definitely wasn't the case. The hotel itself is on the older side but the rooms were spacious, very clean and the whole hotel had some older style charm. The staff were...More

1  Thank StuGla1
Response from Simon J T, Manager at Macdonald Crutherland HouseResponded 3 weeks ago

Dear Stu, Thank you for taking the time to complete your online review following on from your stay with us. Pleasing to read that you enjoyed our charming hotel and that you found the team to be among your highlights, i have of course passed...More

Reviewed 4 weeks ago via mobile

This is a lovely building in stunning surroundings, particularly with the snow when we visited. The food and service at dinner in the restaurant are first class. Best rib eye steak I’ve had for a long time. Cooked Breakfast equally lovely but not plentiful, ie....More

1  Thank AJSECB
Response from Simon J T, Manager at Macdonald Crutherland HouseResponded 3 weeks ago

Dear AJSECB, Very disappointing to read your review in regards to your recent stay can i ask you to contact me directly so that i can gain a further understanding and respond to your points. Kind Regards Simon Thatcher

Reviewed 14 January 2018 via mobile

Stayed for 2 nights whilst working in the area. The hotel is set in nice grounds and staff are friendly and helpful. Bedroom was a decent size but could do with a re-vamp, just seemed a little dated, but had all amenities needed. I opted...More

Thank Cloe S
Response from Simon J T, Manager at Macdonald Crutherland HouseResponded 3 weeks ago

Dear Cloe, Thank you for taking the time to post your detailed review following your stay with us at the Macdonald Crutherland House Hotel. I am pleased to note that amongst your highlights you mention the team as being friendly and that you found the...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Internet
Spa
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Heated pool
Indoor pool
Details
Price range
US$72 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in East Kilbride
#4 Family Hotel in East Kilbride
#4 Romantic Hotel in East Kilbride
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$72 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in East Kilbride
#4 Family Hotel in East Kilbride
#4 Romantic Hotel in East Kilbride
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (219)
Room & Suite (73)
Dining (18)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Steven G
11 September 2017|
AnswerShow all 16 answers
Response from Jamespatric | Reviewed this property |
I found the food and drinks in the lounge to be reasonable priced. Furthermore the service and attention to detail was excellent. 👍🏻
1
Vote
MarjoryToner
8 January 2017|
AnswerShow all 6 answers
Response from RSH_Wales | Reviewed this property |
There is a lift. However if you go down the corridor next to reception there are stairs before the lift. Go through the lounge opposite reception then turn right down the side of the restaurant and you get to the lift... More
1
Vote
Mags562013
5 September 2016|
AnswerShow all 2 answers
Response from Samantha S | Reviewed this property |
Sorry I never replied sooner. No didn't go in the end was so disgusted by the hotels service.
0
Votes
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12
Room Tips
"Always ask if you dont ask you dont get"
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"Ours was outside the lift so very noisy and kids ran up and down the corridor."
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"I highly recomend my room, ground floor, being a smoker, was also easier to go out and enjoy the surroundings..."
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"Ensure that you request one of the larger rooms."
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