Good clean rooms .didn't know it would be an attic room couldn't see out skylight window .felt caged in 😳music was blaring from pub next door as we had to keep skylight window open with the heat .noise went on until 03.30 😳didn't know there were constant trains running all night either .on the lines behind hotel 😳not an ideal location 😥
What a great place to stay!!! From the moment we entered the hotel until we left we felt welcome. The receptionist was great, very happy, smiling, friendly and helpful. The room was huge, could have got another double bed in there!!! Bedding was very white, bed very comfortable, clean white soft towels, good size bathroom. Plenty of room to move about. Kettle, tea/coffee etc. Couldn't fault it in any way. Will certainly return when next visiting family. Thank you very much for an excellent stay.
I waited for over seven minutes to check in as the ladies on the reception desk were having a mother’s meeting. They didn’t even acknowledge me which made me very uncomfortable. I had to interrupt them so I could pay and get the key to my room. A Very poor service. The rooms are dated and new furniture is needed. The carpets need a good clean. It was very cheap but I suppose you get what you pay for.
We stayed for a weekend, the hotel was clean, staff were very polite and helpful! Especially a young lady I think her name was Mary, she was very polite and helpful. We’d definitely stay again. The rooms were spacious and warm and the bed was comfortable
Stayed in Bromsgrove Ibis for one night ahead of an early morning meeting the next day. The room was very spacious and clean. The decor wasn’t modern, but what do you expect for £30 a night? Located next to railway station, but I didn’t hear any noise at night. Slept very well. Will definitely stay again when in the area.
Staff are excellent , the bed was comfortable but it is unbelievable that in the 21st century a hotel cannot provide WiFi ! if you are a business traveller don't bother with this hotel it is useless. The other problem was the general room condition all together run down ,for what it cost it was totally inadequate.
£32/night, clean large room in need of a little paint. Located near to railway station and several good quality eateries nearby. 20 minute walk to town. Only one downside, the railway. This didn't bother me but might bother light sleepers.
We stayed here just for a night as a stopover between travelling. Nice and cheap, clean and comfy room. Excellent shower pressure which you don’t always get with the cheaper hotels. Excellent staff on the front desk Elizabeth was really helpful finding out if the football was on for us at the pub, really welcoming and friendly. Then Richard was very friendly and helpful even bringing up cutlery for us for the breakfast before we even realised. Honestly couldn’t of asked for a better overnight stay especially when it was so cheap, in previous experiences this is not what you normally get when it is cheap. Would highly recommend!
Firstly a star for the reception and people of Bromsgrove. Polite, well mannered and really helpful. Secondly, a point for the cleaner. Hard workers and a clean Hotel. The problem was that I had a week of nightmare people in the Hotel A group of contractors staying in the Hotel. They were rude, loud and they brought all sort of people back to their rooms of a night. The final night ended with them checking out and a couple checking in which resulted in a argument and fighting. The Police were called and both were asked to leave. A week of no sleep.
Stayed overnight after having surgery. Fantastic experience, from the minute I walked through the entrance I was treated with dignity and professionalism. Hardly any wait time for bedroom. Great services and facilities. Was a little anxious as to be expected and I was reassured and well looked after. Special thanks to the anethasist, the amazing surgeon dr ahmad, and the whole team Special thanks to Donna, lovely friendly lady who made me feel at ease. Zana (apologies if mispelt) she was INCREDIBLE, looked after me and could tell she was very experienced. The gentleman she was working with Idhu (apologies again if mispelt) was great also, funny, witty and a calmness about him which rubbed off on me. Thank you so much to the whole team, from the receptionist, the cleaners, nurses, surgeon, anesthesiologist, everyone. You have all played a part in changing my life and for that I am eternally grateful. Francesca…