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Chalon Court Hotel

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364 Reviews from our TripAdvisor Community

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Showing 357: English reviews
Reviewed 2 days ago NEWvia mobile

My first stay here and the room was clean but not exactly warm for the weather at the time. No information in the room on the hotel amenities or local services. The service in the bar / restaurant was very poor, they were friendly enough but just disorganised and waiting a long time, not very experienced and no management guidance.

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Helpful?
Thank Richard B
Dolgellau, United Kingdom
Reviewed 4 days ago NEW

I had the mis-fortune of booking myself into this place on Friday 25 November 2016 - arrived plenty of parking :-) - got to my room for a quick bath and change and out to meet ex work colleagues/friends of 25 years ago for annual get together. Outside the room there were trays of empties --- room looked ok ---...

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Thank jancarter2016
Gloucester, UK
Reviewed 1 week ago

It is difficult to conjecture the market segment that this hotel has been designed to serve. The guests included men in day-glo jackets, some of whom brought a MacDonald's meal into the bar area of the restaurant whilst we were having our dinner. And I met a Sales Manager and another person with a management position. It is listed as...

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1Thank JAGBrown
Adele678, Manager at Chalon Court Hotel, responded to this review

Dear Mr Brown, I am sorry you left the hotel with a negative feeling it is never our intention for anyone to feel this way. I have noted each of your points and will be looking into them, may i please ask that you contact me at aopm@chaloncourt.co.uk with the room number and the date in which you stayed then...

manchester
Reviewed 1 week ago

Went to this hotel was ok nice big beds room lovely clean only fault was the breakfast plates cold toaster broke on 1 side cups cold had to ask for side plates for making the toast these little things could of been sorted quite easy, as to get plate warmer an new toaster maybe put more than one out as...

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Helpful?
Thank jack4
Adele678, Manager at Chalon Court Hotel, responded to this review

Dear Guest, Thank you for your comments. I have taken on board your comments with regards to breakfast and will be looking into these personally. I do hope to see you at Chalon Court Hotel in the future where you will be happy to see our improvements. Many Thanks Jackie Moorby Assistant Operations Manager

Reviewed 2 weeks ago

I was looking forward to visiting this hotel, as I remember it opening when I was a reporter in the area. My first impressions were good, friendly staff, nice looking reception area, large, comfortable room. However, it was after dark that the problems started. There was a lot of noise from other guests around 2.30am-4.30am, as the couple in the...

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Helpful?
Thank Jonathan J
Adele678, Assistant Reception Manager at Chalon Court Hotel, responded to this review

Dear Jonathan, thank you for your review. It is not often we have noisy guests, but I assure you if we do they are told to consider other guests. I am sorry this ruined your stay. Many thanks, Adele

Reviewed 2 weeks ago via mobile

I stayed in this hotel for one night with a colleague for business. The reception was warm and friendly, unfortunately my room wasn't and had a faulty card reader, resulting in a bathroom in darkness and a cold room. The reception staff kindly suggested that the lighting would work if I wiggled the card around in the card reader....it didn't...

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Helpful?
Thank essexlizard
Adele678, Assistant Reception Manager at Chalon Court Hotel, responded to this review

Dear Guest, thank you for taking the time to leave a review. It is a shame you a mixed experience. I do hope you return, so you can have a fantastic experience next time! Many thanks, Adele

Reviewed 2 weeks ago via mobile

Definitely not a 4* Hotel. In a nutshell; Pros - Health Club (Probably cause it's not run by the hotel.), Tom the feiendly bartender, distance to town centre. Cons - Everything else. Illegal patio gasheater in the foyer of the hotel, I booked this hotel upon recommendation from a local business that I was going to be training with, however...

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Helpful?
Thank R F
Adele678, Assistant Reception Manager at Chalon Court Hotel, responded to this review

Dear Guest, I am so sorry to hear about your stay. We are working to improve the hotel all of the time and take your comments very seriously. We assure you, all of your concerns are being looked into. Many thanks, Adele

Birmingham, United Kingdom
Reviewed 3 weeks ago

A little worrying when you see buckets collecting water from a leaky roof as soon as you arrive. Very pleasantly surprised thereafter. Reception staff were wonderfully helpful, polite and have a good sense of humour. Room 102 is large with everything in it you could think of. The view could be improved by cleaning the roof and maybe put some...

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Thank LYNN B
Adele678, Assistant Reception Manager at Chalon Court Hotel, responded to this review

Dear Lynn. Thank you for such a lovely review. We hope to see you again soon. Many thanks, Adele

Reviewed 4 weeks ago via mobile

Thought I'd try the Restaurant with myself and a friend, there's a new menu with plenty of exciting choices on. I thougherly enjoyed the food,the service was also of a high standard. The drinks were very cheap compared to bars in town also.

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Helpful?
Thank nick r
Adele678, Assistant Reception manager at Chalon Court Hotel, responded to this review

Dear Nick. Great to hear you enjoyed the new menu! I hope you stay with us again and maybe try something different from the menu next time. Many thanks, Adele

Reviewed 4 weeks ago via mobile

Stayed here for one night. So easy to find, right in the centre of the town. Plenty of parking and local amenities are a stones throw away if you choose to leave the hotel. The room was clean. There is a hairdryer, iron and ironing board, tea/coffee facilities but no fridge. The beds were very comfortable and the bath towels...

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Helpful?
Thank DJ278
Adele678, Assistant Reception Manager at Chalon Court Hotel, responded to this review

Dear Guest. Thank you for taking the time to leave such a positive review. Hope to see you again soon. Many thanks, Adele

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Charming Chalon Court hotel in St. Helens welcomes guest'sExperience delightful St. Helens as well as the lovely counties of Northwest England from this cosy home base. Only 35 minutes from Manchester International Airport and a mere 20 minutes from John Lennon Airport, with easy access to the Trafford centre and liverpool one. this St. Helens hotel features contemporary, colourful rooms as well as on-site dining at the Pyramid Restaurant. Business and leisure travellers alike enjoy access to the hotel's fitness centre, in addition to room service, convenient work stations and Wireless, High-speed Internet access (fees apply). The Chalon Court hotel in St. Helens also has five adaptable meetings rooms, which can be tailored to accommodate a wide range of special events.The Chalon Court hotel's location makes it easy to explore the vibrant cities of Liverpool and Manchester as well as the scenic landscapes of Merseyside.The 84 stylish and up-to-date rooms include features like LCD televisions, mini safes, hairdryers .Visitors can savour British-inspired cuisine at Pyramid Restaurant in the Chalon Court hotel.Guests can maintain their workout routines thanks to the on-site fitness centre complete with indoor pool at Chalon Court hotel.This St. Helens Chalon Court hotel offers secure parking for 150 cars.The Chalon Court hotels helpful staff are happy to assist guests with impressive events for up to 300 attendees ... more   less 

Additional Information about Chalon Court Hotel

Address: Linkway, St Helens WA10 1NG, England (Formerly Park Inn by Radisson St. Helens)
Region: United Kingdom > England > Merseyside > St Helens
Price Range: $78 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chalon Court Hotel 4*
Number of rooms: 84
Reservation Options:
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Also Known As:
Park Inn By Radisson St. Helens Hotel St Helens
Park Inn Saint Helens
Park Inn St Helens
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Questions & Answers

Here's what travellers have asked, with answers from Chalon Court Hotel staff and other travellers.
6 questions
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Questions? Get answers from Chalon Court Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“my room was lovely 208”
 of 5 bubbles jack4, 27 Nov 2016 | Read review
“rooms on the right side when you get out of the lift are more up to day”
 of 5 bubbles Shazhow, 1 Nov 2016 | Read review
“Have staid on first and second floors both quiet”
 of 5 bubbles bigjimmy16, 27 Oct 2016 | Read review
“We had a room facing the back of the hotel so it was nice and quiet.”
 of 5 bubbles Kandy186337, 23 Oct 2016 | Read review
“Great budget hotel”
 of 5 bubbles jonbaker52, 9 Sep 2016 | Read review
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