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See all 3 hotels in St Helens

Mercure St Helens

498 reviews
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Traveller (76)
Room & Suite (40)
Dining (2)
Overview
  • Excellent21%
  • Very good32%
  • Average24%
  • Poor11%
  • Terrible12%
Travellers talk about
“chalon court”(40 reviews)
“afternoon tea”(7 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (498)Write a Review
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117
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All reviewschalon courtleisure facilitiesafternoon teatown centresmall thingsfunction roombar priceslarge partyvisited this hotelbuffet stylecannot commenta lovely stayhuge bedwould stay againdual carriagewaybeansone night stay
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1 - 5 of 489 reviews
Reviewed 2 days ago

The reception check was fine however we did notice on arrival that the hotel reception area was very cold. We went to our room and the temperature was still very cold. The facility to turn up the heat was activated but was locked at 16c....More

Review collected in partnership with Mercure Hotels
Thank taylorl916
Reviewed 2 days ago

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Review collected in partnership with Accorhotels.com
Thank briankC358IB
Reviewed 5 days ago via mobile

We just stayed there for one night. It was freezing in reception and mentioned how cold it was but the receptionist just agreed and told us our room number. When we got to the room however it was freezing, with the coldest night of the...More

Thank Chris G
Reviewed 5 days ago via mobile

We stayed for 4 nights during the cold snap in mid December. The entrance lobby was cold, the receptionist was wearing a coat. When we got to our room it was cold and the heating didn't work. The staff gave us a fan heater as...More

Thank Itsmefolks
Reviewed 1 week ago

The bedrooms are reminiscent of the 1970s in terms of decor. The bed was very comfortable. The heating did not work but eventually a portable heater was provided. The bar was deserted and the service was not friendly.

Review collected in partnership with Accorhotels.com
Thank Ania1946
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Traveller (76)
Room & Suite (40)
Dining (2)
Hotel & Grounds (44)
Bathroom (10)
About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Business Centre with Internet Access
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$72 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$72 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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