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Thon Hotel Brussels Airport

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262 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Erpe-Mere, Belgium
Reviewed 1 week ago

We stayed Just for one night in order to arrive at time at the airport to go on vacation. The room was very clean, the bed was comfortable, the shower big enough. Possibility to make Coffee or tea in the room. The breakfast was complete, everything you need was there. We enjoyed our stay very much.

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Helpful?
Thank ingridvinck
Strijen
Reviewed 27 October 2016 via mobile

The total selling point of this hotel is the fact that it is located within the Brussels Airport area. If you have a very late arrival or very early flight the next day you can't beat the convenience of having a bed right near the Airport. Free shuttle service to and from the airport. Good breakfast buffet but the breakfast...

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Helpful?
Thank Cor_van_Heusden
crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Cor_van_Heusden, Thank you for your nice words about Thon Hotel Brussels Airport. Hope you will choose us again during your next voyage! With kind regards, Eline Egter van Wissekerke

Bracknell, United Kingdom
Reviewed 17 August 2016 via mobile

We travelled with Newmarket travel to attend an Andre Rieu concert in Maastricht. We had been informed while en route there was no chance of an evening meal but there would be a bar. Wrong! The one person on duty it seemed had to deal with 44 guests. Our room was tiny, the air conditioning was not working and the...

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Helpful?
Thank Gill517
crmthon, Assistant Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Gill517, Thank you very much for taking the time to share your experience on tripadvisor. The restaurant and bar is not open in weekends but the hotels next to our hotel do have restaurants and a bar and there is a vending machine in the lobby where drinks can be bought as well as free coffee and tea in...

Bengaluru, India
Reviewed 13 August 2016

The front desk is quite helpful. breakfast needs some improving. But overall a great place to spend some quite time and for peaceful walks in the morning. its a quite a peaceful hotel though not near the city center. You do have the option of catching a train as the stop is within walk able distance.

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Helpful?
Thank JA107057182
crmthon, Assistant Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear JA107057182, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lydia Collier

Devizes, United Kingdom
Reviewed 11 July 2016

We stayed at this hotel as part of a package to see Andre Rieu in Maastricht.The hotel is on a business park, with other hotels, at least 20 minutes walk from any form of shop, and much further to the nearest restaurant or bar. On arrival, we were informed that there was no bar open that evening. Our tour guide...

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Helpful?
Thank Batali52
crmthon, Assistant Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Batali52, Many thanks for taking the time to share your review on tripadvisor. It is correct that the hotel is located in a business park and that the restaurant and bar is not open in weekends but the hotels next to our hotel do have restaurants and a bar and there is a vending machine in the lobby where...

Stockholm, Sweden
Reviewed 6 July 2016

I have stayed just one night. The personal was helpful and polite.The only problem was that the train station that is near has no any lift. So if this hotel is in the category of "Airport hotel" is it quite difficult to cary the suit-case using the stairs.

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Helpful?
Thank dianap0p0va
crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Dianap0v0va, Thank you for your review! I'm pleased that you had a nice stay at our property! Hope to see you again soon. With best regards, Eline Egter van Wissekerke

Kolkata (Calcutta), India
Reviewed 10 June 2016

This hotel is far off from the city,the rooms are not worth the trouble taken in for travel.The buffet breakfast is of poor standards and not worth the hotel tariff.The reception is most non co-operative.The Lobby is too small,with only one lift which will make your life miserable

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Helpful?
Thank 12,345,125
crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Guest, Thank you for your comments concerning your recent stay in Thon Hotel Brussels Airport. I'm sorry to learn that you were not satisfied about your stay. Our lobby is not enormous, but colourful, cozy and comfortable. You can take one of our two lifts up to the bed rooms. Once again I apologize for not having been able...

Reviewed 8 June 2016 via mobile

The reception mixed me with my colleague. Eventually the payments for rooms were also mixed. I didn't have sufficient amount of many to continue my business trip. The hotel manager was not willing to solve this problem and pay my money back. She said: The accountant is busy, maybe next week you will have your money. Also, they should clean...

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Helpful?
Thank Blazjus
crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Blazjus, Thank you for your feedback. I'm very sorry for the mix up with the invoices which happened last year. The General Manager spoke with our accounting department and they immediately took action and contacted 'Atos Worldline' to release the money and corrected the invoice. Unfortunately it took about a week until 'Atos Worldline' processed it even though several...

Pune, India
Reviewed 20 May 2016

Its an average hotel, good for a night stay. We had trouble with no water in the bathroom in the morning. The breakfast option is limited (really limited). Rooms were basic. Overall I would call it an average property.

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Helpful?
Thank Jaikishan D
crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Jaikishan D, Thank you for taking the time to write a review on TripAdvisor. How unfortunate that there was an issue with the water in the bathroom. I hope the issue was solved directly. Hope to see you again soon in Thon Hotel Brussels Airport! With best regards, Eline Egter van Wissekerke

Ahmedabad, India
Reviewed 19 May 2016 via mobile

We stayed for one night only. Our stay was comfortable and peaceful. Room was nice and well planned. Had taken breakfast which was of European standard. Not much for vegetarians to choose. Good for night stay but away from city centre. If you are not planning for city tour this is best location.

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Helpful?
Thank gaurav4321
crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Gaurav4321, Thank you for your sharing your nice review on the website of TripAdvisor. Pleased to read that you enjoyed your stay at our property! Hope we will have the honour to welcome you back soon. With kind regards, Eline Egter van Wissekerke

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Thon Hotel Brussels Airport

Address: Berkenlaan 4, Diegem 1831, Belgium
Region: Belgium > Flanders > Flemish Brabant Province > Diegem
Price Range: $88 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Thon Hotel Brussels Airport 3*
Number of rooms: 100
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Also Known As:
Thon Hotel Diegem
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Questions & Answers

Here's what travellers have asked, with answers from Thon Hotel Brussels Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are quite spacious and you can seek the help of front desk to address your choice”
 of 5 bubbles JA107057182, 13 Aug 2016 | Read review
“not close to lift or stairs”
 of 5 bubbles KnK_blanc, 5 May 2016 | Read review
“fix the shower set up , have more amenities ”
 of 5 bubbles feizalb, 21 Apr 2016 | Read review
“There are no views - airport and business park location.”
 of 5 bubbles Canabelge, 3 Apr 2016 | Read review
“The even have smoking rooms,”
 of 5 bubbles BWHU, 26 Apr 2015 | Read review
5 of 5
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