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24/12/2017 25/12/2017
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    Mercure Paris Saint-Ouen

    115 avenue Gabriel Peri, 93400 Saint Ouen, France
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    24/12/2017 25/12/2017
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    US$90
    US$91
    US$91
    Traveller (7)
    Dining (6)
    Room & Suite (5)
    Overview
    • Excellent46%
    • Very good24%
    • Average8%
    • Poor11%
    • Terrible11%
    2 days ago
    “WORST STAY IN MY LIFE”
    2 weeks ago
    “I won't choose to stay here again”
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Laundry Service
    4.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (45)
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    1 - 5 of 7 reviews

    Reviewed 2 days ago

    It was the worst stay in my life. At 03:00 a.m in the midnight, the fire alarm started to ring just in front of my room. When I called the reception, no reply. Than after around 3 minutes, just after I got prepared to leave...More

    Thank Hakanotyildiz
    Reviewed 2 weeks ago

    Hotel appear under staffed and lacking investment. The floors in the room were unclean and coffe cups, water etc were not replaced each day. Breakfast was disorganised with dirty tables and cutlery offered and icing on the cake was a poorly handled fire alarm at...More

    Review collected in partnership with Accorhotels.com
    Thank Amblefinds
    Response from xavier w, Directeur Adjoint at Mercure Paris Saint-OuenResponded 2 weeks ago

    Dear Amblefinds Thank you for taking the time to tell us about your experience at the Hotel Mercure Paris Saint-Ouen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide...More

    Reviewed 3 weeks ago

    I stayed at Mercure Paris St Ouen with my wife, we had a great stay, the bedroom is nice and the breakfast is copious. Special mention to Xavier who exceed our expectations with his great customer service. We will come backMore

    Thank bentol987
    Response from xavier w, F&B Manager at Mercure Paris Saint-OuenResponded 3 weeks ago

    Dear Bentol, Thank you for having taken the time to answer our guest satisfaction survey. We very much appreciate the grades you gave us regarding your stay at the Hotel Mercure Paris Saint-Ouen. It is always a pleasure to receive positive feedback. I am sure...More

    Reviewed 25 September 2017 via mobile

    A good hotel. The room was small but clean and comfortable. The crew was very nice! The internet connection was terrible, so don't come if you need to work in the hotel. The only problem we have is the location of the hotel is not...More

    Thank Victor B
    Response from xavier w, Directeur Adjoint at Mercure Paris Saint-OuenResponded 9 November 2017

    Dear Victor B, Our sincere thanks to you for your beautiful remarks. We are very much pleased that you had a very precious stay. We hope to warmly welcome you again as soon as convenient Kind regards Xavier Wieczorek Directeur Adjoint

    Reviewed 18 August 2017

    We had a lovely stay during our trip to Paris this summer. Everyone person at the hotel was nice and welcoming. That had our trip even better. The plus side is that the hotel has a very good restaurant. The general ambiance of the hotel...More

    Thank Pat D
    Management response:Responded 22 August 2017

    Dear Pat D, Our sincere thanks to you for your beautiful remarks. We are very much pleased that you had a very precious stay. We hope to warmly welcome you again as soon as convenient Kind regards Gilles Le Bras Directeur Général

    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$80 - US$154 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 140
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Orbitz, Travelocity, Hotels.com, TripOnline SA, Cancelon and Evoline ltd so you can book your Mercure Paris Saint-Ouen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • France >
    • Ile-de-France >
    • Seine-Saint-Denis >
    • Saint Ouen
    • Also Known As
    • Mercure Paris Saint-Ouen Saint Ouen, Seine-Saint-Denis
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    Traveller (7)
    Dining (6)
    Room & Suite (5)
    Hotel & Grounds (7)
    Family and Play Areas (2)
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "The rooms up in the 7th and 8th floors seemed to have better A/C and nicer shower layouts."
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