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Mercure Paris Saint-Ouen

66 reviews
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Traveller (13)
Room & Suite (25)
Dining (12)
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Overview
  • Excellent47%
  • Very good28%
  • Average7%
  • Poor9%
  • Terrible9%
1 week ago
“Great price/quality”
3 weeks ago
“Good hotel, very clean rooms, friendly staff”
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
4.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (66)Write a Review
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11 - 15 of 15 reviews
Reviewed 22 November 2017

I stayed at Mercure Paris St Ouen with my wife, we had a great stay, the bedroom is nice and the breakfast is copious. Special mention to Xavier who exceed our expectations with his great customer service. We will come backMore

Thank bentol987
Response from xavier w, F&B Manager at Mercure Paris Saint-OuenResponded 24 November 2017

Dear Bentol, Thank you for having taken the time to answer our guest satisfaction survey. We very much appreciate the grades you gave us regarding your stay at the Hotel Mercure Paris Saint-Ouen. It is always a pleasure to receive positive feedback. I am sure...More

Reviewed 25 September 2017 via mobile

A good hotel. The room was small but clean and comfortable. The crew was very nice! The internet connection was terrible, so don't come if you need to work in the hotel. The only problem we have is the location of the hotel is not...More

Thank Victor B
Response from xavier w, Directeur Adjoint at Mercure Paris Saint-OuenResponded 9 November 2017

Dear Victor B, Our sincere thanks to you for your beautiful remarks. We are very much pleased that you had a very precious stay. We hope to warmly welcome you again as soon as convenient Kind regards Xavier Wieczorek Directeur Adjoint

Reviewed 18 August 2017

We had a lovely stay during our trip to Paris this summer. Everyone person at the hotel was nice and welcoming. That had our trip even better. The plus side is that the hotel has a very good restaurant. The general ambiance of the hotel...More

Thank Pat D
Management response:Responded 22 August 2017

Dear Pat D, Our sincere thanks to you for your beautiful remarks. We are very much pleased that you had a very precious stay. We hope to warmly welcome you again as soon as convenient Kind regards Gilles Le Bras Directeur Général

Reviewed 3 August 2017

Under major refurbishment which is actually good because it clearly needs it. So paying what i consider a market rate for a full hotel in this region i was not best pleased. No fitness suite as advertised and no apology for the lack of it...More

Thank Steve C
Management response:Responded 17 August 2017

Dear " Steve C", First of all, i would like to thank you for the time you take to share your experience at the Hotel Mercure Paris Saint- Ouen, I am verry sorry to read that your stay was not the best of what you...More

Reviewed 17 July 2017

This hotel has gone through a major refurbishment and I suppose is much better than what the property used to be, HOWEVER.. We had a group here and had reserved 7 rooms over 4 nights. At least half the rooms had to change multiple times...More

1  Thank Aaron L
Management response:Responded 17 August 2017

Dear "AaronL", First of all my sincere apology to you for the problems you had during your stay in the hotel Effectively, due to the high temperature during your stay, we encountered some difficulties with our air condtioning Our fintess was under renovation at this...More

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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Breakfast included
Laundry Service
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$100 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$100 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (13)
Room & Suite (25)
Dining (12)
Family and Play Areas (2)
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Room Tips
"Book somewhere else"
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"The rooms up in the 7th and 8th floors seemed to have better A/C and nicer shower layouts."
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