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Pullman Bunker Bay Resort Margaret River Region

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42 Bunker Bay Rd Off Cape Naturaliste Road, Bunker Bay, Cape Naturaliste, Busselton, Western Australia 6281 Australia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (1359)
Room & Suite (292)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
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Updated 03/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 03/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
Enchanting Pullman Bunker Bay Resort is an idyllic 5-star retreat 3 hours south of Perth in the heart of Western Australia's picturesque, world renowned Margaret River wine region. This luxurious oasis is nestled on the pure white sands and azure waters of tranquil Bunker Bay and spans 35 acres of beautifully landscaped native gardens, bordered by the Cape Naturaliste National Park. The resort offers 150 luxuriously appointed studio, 1, 2 and 3 bedroom villas in contemporary Australian style; natural local materials have been used wherever possible and internal finishes include sandstone, Jarrah timber floors and limestone feature walls. All villas offer a choice of garden or lake views and private courtyard or deck. Resort facilities and services include 24-hour reception, concierge and room service, complimentary WiFi in common areas, heated infinity-edge swimming pool, tennis court, gymnasium and playground with BBQ picnic area. Other Side of the Moon Restaurant presents distinctly "Modern Australian" menu a choice of alfresco or indoor dining with superb Indian Ocean vistas. Also overlooking the water is Bunker Bay Bistro & Bar, ideal for casual dining and cocktails with friends and family. Both venues are complemented by an impressive wine list showcasing local favourites. The resort's award-winning health and rejuvenation day spa, Vie Spa, offers luxe treatments that echo the relaxed, natural feel of its secluded South-West location. Each of the 6 spa suites features the beauty of natural light with the privacy of your own secluded courtyard and personal shower. Alternatively, 2 'couple's suites' are available, perfect for romantic shared experiences. With recreation in mind, the resort also offers complimentary weekly activities for adults and children, including yoga, wine tastings and arts and crafts. Local attractions abound with 90+ superb wineries and cellar doors just moments away, alongside a plethora of natural attractions and unique activities including art and craft galleries, magical Ngilgi Cave, the Cape Naturaliste Lighthouse and seasonal whale-watching and wildflower tours.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Hiking
Children's television networks
Parking
Wifi
Paid internet
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Wine / champagne
Tennis court
Fishing
Table tennis
Walking tours
Board games / puzzles
Children Activities (Kid / Family Friendly)
Highchairs available
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
BBQ facilities
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Chinese and 11 more
2452Reviews19Q+A100Room tips
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Nickram wrote a review Nov 2021
London3 contributions2 helpful votes
This place is tired and dated. Gone way downhill since we stayed 8 years ago. Breakfast was poor. The place is understaffed so there was never anyone around to take orders or assist. The staff that were there were mostly disinterested and unaccommodating. Definitely not 5 star anymore. They had a wedding and a corporate event on the first night we stayed. The whole place was rammed. They played music till really late and there were drunk people shouting around all over the place till 3am. Kept us up all night even though we’d requested a quiet room because we have a newborn baby. They didn’t tell us about the events when we booked. The restaurant had a limited menu that night and the food was terrible. The only dessert was a platter of the cakes leftover from breakfast. We complained and they gave us 50% off the price of the first night. The guy who dealt with us was helpful and nice so we were grateful for that. Stayed in a lakeside studio. The deck was covered in bird crap. This place is resting on its laurels and still charging 5 star prices. Don’t stay. Don’t get ripped off. You’ll be disappointed.
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Date of stay: November 2021Trip type: Travelled with family
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tswgssdull wrote a review Nov 2021
Perth, Australia1 contribution
Foods were terrible ,the restaurant was fully booking ,so the manager asked we can order the foods and send them to our rooms ,when the foods came in ,it made a wrong dish also the steak and the chicken are super hard ,just like a rock ,and the drink was wrong as well. Then we made a complaint ,and the manager came in and checked ,he said that is not acceptable too ,he promised us will waive our bill and make a new one and put us order on the first ,unfortunately ,we still wait one and half hour ,and the food still over cooked.Finally we just throw them to the bin. When we check out on the last day , the front desk still charge us the food bill ,then I told her the story again, after that ,she was asking me three time to confirm "Is the manager said waive for the whole bill and all the foods were bad??" I would say this is uncomfortable feeling. On the second day when we back to our room ,my friend found out someone used her NEW face cream and put the finger inside the cream ,and also her travel bag was opened.Then we made a complaint asap ,they said will call back to us on next day ,however ,nobody call back on the next day.We told the story to the front desk when we check out ,the lady also promised us will give us an answer at the next day ,and we still got no answer till now ,it 's been four days already. I won't recommend people come to visit for this price of room with terrible food and unsafely stay ,and all the promise just a lie.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2021
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family482021 wrote a review Nov 2021
Perth, Australia1 contribution
Having visited many times previously and with COVID restricting our choices we opted for Pullman Bunker Bay as a triple birthday celebration trip. Firstly.... WOW post COVID they bumped the price to $800 per night......never worth it even at the height of its appeal but the sad slow decline of the resort with broken furniture and the once excellent breakfast now nothing more than a mediocre buffet never worth the cost. However, Bunker Bay itself is a truly spectacular location and this is how the resort generates interest. As an ACCOR Gold member for many years, I know how good ACCOR can be outside of Australia and recently they have been flooding my inbox with updates on their cleanliness and extra precautions. On arrival our villa was sealed with a cleanliness tab but on opening the door it was immediately apparent the place was not clean. Their was food on the floor, pubic hair in the bathroom, slinks not cleaned....$800 per night remember and FULLY BOOKED so no chance of an alternate room. I asked for an antipasto upgrade, which was confirmed by email. No sign of it on arrival. When asking reception they stated they had no knowledge of this despite the email from reception to me and a confirmation number. On check out my total bill was some $80 that it should have been with no explanation, no detailed invoice. Added to this, as a member you receive discount on your restaurant bills....however, due to functions every night, the restaurant was a third of its normal size and we were unable to book a table for the entire stay which meant traveling in to Dunsborough each day. I am posting this as despite asking for feedback, which I have provided with 16 photos of the villa and a screenshot of my original cost ACCOR have not even bothered to reply. The truth is, this was once a lovely resort at a beautiful location but the steady decline means they are trading solely on their location and coupled with the price hike and lack of interest in feedback from long time clients / members means this place is done.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2021
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JudyA99 wrote a review Nov 2021
Perth, Australia152 contributions86 helpful votes
Great place. Just a few issues The restaurant Firstly we tried to book into the restaurant Thursday and Friday night. We were told booked out but would be put on a list if anyone cancelled. So we decided to cook in the villa both nights, but kept our name on the list just in case. I did say the Friday was more important as we were there to celebrate my husbands birthday. Thursday night we went to the bar for a drink before we cook, place was half empty and lots of tables set up but no one on them in the main restaurant???? The tables had no one on them for the hour we were there. You call that booked out? Friday night again we went to the bar for a drink before we cook in the villa. Oh yes very busy, HOWEVER, while sitting there having a drink 4 couples walked in over the hour and didn’t have a booking but the bar staff got them a table! (How do I know I could hear them asking from where I was sitting) So what’s the point of having a list. I was pretty cranky and disappointed. Restaurant manager says one thing bar staff do another. Restaurant manager says we are first on the list but bar staff make it happen This is not the standard of a 5 star resort. Room Something white on the curtains on the front window and the lounge was old, dirty and smelly. Past it’s used by date. Room next door had their bathroom exhaust fan on for two days which vibrated through our room. Put all that aside and the resort and room is lovely. Great location, quiet, relaxing, close to the beach and great walks. We did have lunch at the restaurant on the Friday and the food was fabulous. Breakfast was excellent. Staff are amazing very friendly.
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Date of stay: November 2021Trip type: Travelled as a couple
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Lindenlady wrote a review Oct 2021
Adelaide, Australia4 contributions
Spent 4 nights here and loved it! The location and scenery were second to none. After checking in we wandered to the beach and spotted whales in the distance. All of the staff we encountered were friendly and courteous and eager to assist. Special mention to Ivo and Kay and the lovely waiter and bartender we had each night. Breakfast was ample and delicious. We ate dinner there each night after busy days lunching and wine tasting in Margaret River. The culinary competition in Margaret River is stiff but The on-site restaurant is a nice option if you want to relax each evening. The swimming pool was beautiful and despite it being only 19 degrees it was difficult to get out of the pool because of the nice views and lovely water temperature! We will be returning again!
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Date of stay: October 2021Trip type: Travelled as a couple
Room Tip: If you have mobility concerns ask for accommodation closest to the main building
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PRICE RANGE
US$141 - US$274 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quay west resort bunker bay hotel naturaliste, quay west hotel bunker bay, quay west naturaliste
LOCATION
AustraliaWestern AustraliaMargaret River RegionBusseltonCape Naturaliste
NUMBER OF ROOMS
150
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Frequently Asked Questions about Pullman Bunker Bay Resort Margaret River Region
Which popular attractions are close to Pullman Bunker Bay Resort Margaret River Region?
Nearby attractions include Meelup Beach (6.4 km), Bunker Bay (0.3 km), and Sugarloaf Rock (1.7 km).
What are some of the property amenities at Pullman Bunker Bay Resort Margaret River Region?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman Bunker Bay Resort Margaret River Region?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Bunker Bay Resort Margaret River Region?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman Bunker Bay Resort Margaret River Region?
Yes, free parking is available to guests.
What are some restaurants close to Pullman Bunker Bay Resort Margaret River Region?
Conveniently located restaurants include Eagle Bay Brewing Co, Wise Vineyard Restaurant, and Bunkers Beach House.
Are there opportunities to exercise at Pullman Bunker Bay Resort Margaret River Region?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Pullman Bunker Bay Resort Margaret River Region?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Bunker Bay Resort Margaret River Region offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman Bunker Bay Resort Margaret River Region?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Chinese, and Japanese.
Does Pullman Bunker Bay Resort Margaret River Region have any great views?
Yes, guests often enjoy the lake view available here.