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Eastwell Manor

Hotels.comUS$131*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$220*
US$131*
US$220*
US$131*
US$220*
US$131*
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Eastwell Manor
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1,130 Reviews from our TripAdvisor Community

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There are newer reviews for Eastwell Manor
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Showing 1,093: English reviews
Reviewed 1 week ago via mobile

My Fiancé and I had a delightful afternoon tea here today. The staff were extremely polite and attentive, showing us to our table in a stunning room just off the reception area. We had a vast choice of fresh teas to choose from (however, we played it 'safe' and chose the Eastwell Manor tea!!) which arrived in a beautiful silver...

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Helpful?
Thank Sarah H
Adam D, Manager at Eastwell Manor, responded to this review

Many thanks for your review, I am glad to see that you both enjoyed your afternoon with us and that the staff looked after you so well. I do hope we will be able to welcome you back again soon.

Cliffe Woods, United Kingdom
Reviewed 2 weeks ago via mobile

Well worth visiting here for Afternoon Tea; booked for my husband's birthday over a month ago and mentioned it was for his birthday and on the actual day they acknowledged it was his birthday without any reminding from me. So pleased; all the staff were friendly. The selection of teas were fabulous and the food was delicious.

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Helpful?
Thank Helen S
Adam D, Manager at Eastwell Manor, responded to this review

Thank you for your lovely review, I am delighted to hear we were able to help your husband celebrate his birthday in style. I do hope we are able to welcome you both back again soon.

Eastbourne, United Kingdom
Reviewed 2 weeks ago

Along with several family members we were treated to a night at this superb hotel, with dinner and breakfast. From the moment we arrived in reception, to the time of leaving everything went really well. The staff were very attentive, the food excellent, and the room very comfortable. We were lucky enough to have a Mews Cottage that had 2...

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Helpful?
Thank Paul L
Adam D, Manager at Eastwell Manor, responded to this review

Many thanks for taking the time to leave us with your feedback, I am delighted to hear you all had such an enjoyable stay with us. We eagerly await your return.

Herne Bay, Kent
Reviewed 2 weeks ago via mobile

I booked for afternoon for a friend and I for her birthday using a groupon offer. I've been to Eastwell Manor a few times in the past and always loved it, but then kind of forgot about its existence! So when I saw the offer, it seemed like the perfect time to go back. On every experience in the past,...

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Helpful?
4Thank iloveyoutoo
Adam D, Manager at Eastwell Manor, responded to this review

Thank you for your feedback. I appreciate the time you have taken to document your experience with us. I have noted your points and I will be sure to address these issues. I do hope you reconsider visiting us in the future.

Ashford, United Kingdom
Reviewed 2 weeks ago via mobile

We paid via Groupon £29.50 for two - champagne afternoon tea. I would say I would not pay more than this and would definitely say not worth the full price which is double. Positives - beautiful setting and the cakes and scones were delicious. Negatives - we were served the sandwiches prior to the tea or champagne being served. Four...

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Helpful?
1Thank Teensxxxx
Adam D, Manager at Eastwell Manor, responded to this review

First of all I would like to thank you for taking the time to leave us with your constructive feedback. I am sorry if you felt that on this occasion the staff lacked genuine interest, this certainly goes against the usual feedback we receive, however of course everyone is entitled to their own opinion. Further to this I would like...

Southampton, United Kingdom
Reviewed 2 weeks ago

We stayed here overnight in this charming hotel. The rooms and welcome were first class. Unfortunately our breakfast experience was not good. We were ignored. Two staff were serving, no one greeted us or showed us to a table, let alone smiled in our direction. We seated ourselves and waited and waited. Eventually I had to ask someone for the...

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Helpful?
Thank ACP39
Adam D, Manager at Eastwell Manor, responded to this review

Many thanks for your constructive feedback, I am disappointed to see that your experience at breakfast took the shine off an otherwise pleasant stay with us. I will certainly raise the issues you had with our food and beverage manager so he can revisit the basics with his team. I do hope we will be able to welcome you back...

Kent, United Kingdom
Reviewed 2 weeks ago via mobile

We arrived at Eastwell Manor and immediately loved the grand building and the picturesque views across the fields. We entered the building and we greeted by a female member of staff, she showed us to the room, I was quite surprised by how small the room was and there were a high number of table and people in there. Almost...

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Helpful?
Thank K4581
Adam D, Manager at Eastwell Manor, responded to this review

Thank you very much for taking the time to leave us with your constructive feedback, I do apologise if you received inconsistent levels of service on your visit. With regards to the room, in future please do not hesitate to ask one of our waiting staff to move tables if you would rather be elsewhere, they will gladly accommodate. You...

Maidstone, United Kingdom
Reviewed 2 weeks ago

What a fantastic place to treat some family members. The rooms were very well kitted out and the bed was very comfortable. Drinks in the bar in the afternoon were relaxed and informal. Dinner in the restaurant was excellent. All of my party said that they really enjoyed the quality of the food. Breakfast was again of the highest quality....

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Helpful?
Thank IanL789
Adam D, Manager at Eastwell Manor, responded to this review

Thank you very much for taking the time to leave us with your feedback, it is particularly pleasing to see that you received such high quality service throughout your stay. I do hope we will be able to welcome you back again in the not too distant future.

Reviewed 2 weeks ago via mobile

We had a Mothers Day voucher which had expired by a couple of weeks due to illness in the family. I called the spa twice and explained the situation in detail who assured me the manager would call me back but after a couple of weeks, I had no response and decided to follow up with an email and even...

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Helpful?
1Thank Suzanne H
Adam D, Manager at Eastwell Manor, responded to this review

I have just sent you a private message so I can look into this for you. I do hope you reconsider returning to Eastwell Manor.

Reviewed 2 weeks ago via mobile

Visited for lunch with a discount voucher. We were shown to our table immediately and waited on in a very professional manner. Our food was served timely and very well presented. We were not rushed at all and had a very pleasant afternoon in this beautiful Manor. Would definitely recommend

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Helpful?
Thank No1nan
Adam D, Manager at Eastwell Manor, responded to this review

Many thanks for your feedback, I am glad to see that you were able to take advantage of one of our discounted offers and that you had such a pleasant afternoon with us. I do hope we will be able to welcome you back again soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Eastwell Manor

Address: Eastwell Mansion Eastwell Park, Boughton Lees, Ashford TN25 4HR, England
Region: United Kingdom > England > Kent > Ashford > Boughton Lees
Price Range: $211 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eastwell Manor 4*
Number of rooms: 62
Reservation Options:
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Also Known As:
Eastwell Manor Ashford
Eastwell Manor Hotel Ashford
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Questions & Answers

Here's what travellers have asked, with answers from Eastwell Manor staff and other travellers.
13 questions
Ask a question
1 month ago
East Sussex, United Kingdom
6 months ago

See all questions (13)

Questions? Get answers from Eastwell Manor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room in the Manor House, they are delightfully decorated”
Hatchard_11, 23 May 2017 | Read review
“avoid rooms above restaurant”
karenc1979, 23 May 2017 | Read review
“Don't bother”
954fionah, 21 May 2017 | Read review
“Manor House”
coastalcouple2015, 18 May 2017 | Read review
“Rooms quiet hot, so ensure windows can be opened.”
251SJW, 17 May 2017 | Read review
5 of 5
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US$131* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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