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Mercure Tunbridge Wells

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8 Tonbridge Road, Pembury, Royal Tunbridge Wells TN2 4QL England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (317)
Room & Suite (60)
Dining (25)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
  • Contactless check-out
Updated 17/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure Tunbridge Wells
Updated 17/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 2 hotels in Pembury
Location
Cleanliness
Service
Value
Welcome to Mercure Tunbridge Wells, your Pembury “home away from home.” Mercure Tunbridge Wells aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. Rooms at Mercure Tunbridge Wells are spacious, offer a flat screen TV and complimentary WiFi. The hotels reception desk is manned 24 hours a day and he hotel offers a restaurant, bar, lounge, outdoor areas and a hidden pond for you to enjoy. The hotel has a heated swimming pool which hotel residents can enjoy at bookable times. If you are driving to the Mercure Tunbridge Wells, free parking is available. When you’re feeling hungry, be sure to check out our Mallows Restaurant & Bar, serving all dining, hot beverages and an extensive drinks menu. With 8 functions suites the Mercure Tunbridge Wells plays hosts to a number of weddings and celebrations over the year and is one of Kent most sought after venues. Best of all, Mercure Tunbridge Wells Hotel makes it easy to experience some great local attractions like The Hop Farm, The Pantiles, Dunorlan Park, Hever Castle, Scotney Castle or one of the many historic gardens or attractions that Kent has to offer, which is a short distance away. Mercure Tunbridge Wells puts the best of Pembury, Royal Tunbridge Wells and the Garden of England at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Kids pool
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Blackout curtains
Desk
Housekeeping
Room service
Telephone
Coffee / tea maker
Flatscreen TV
Bath / shower
VIP room facilities
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English
1228Reviews2Q+A100Room tips
Traveller rating
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Popular mentions
ANONYMOUS wrote a review 23 Oct
1 contribution1 helpful vote
Absolutely criminal to charge £13.50 for a frozen pizza you can buy in Iceland for £1. Food was atrocious. The room was very nice and bed comfortable but food a complete let down! ABSOLUTELY CRIMINAL!
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Date of stay: October 2021Trip type: Travelled as a couple
1 Helpful vote
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TopPip wrote a review 17 Oct
Wallington, United Kingdom137 contributions48 helpful votes
From booking in all the staff were exceptional helpful and friendly. The hotel was full with also a Wedding function. Booked our dinner in the restaurant at 20:00 and amazed the service we had nothing was off the menu. Every table was full but the staff worked as one in a tremendous team spirit. We had our 3 course meal served with no long waits and a smile. Rooms are fine and breakfast which we had booked for 9:30 was excellent. Again every table was full. A really nice overnight stay.
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Date of stay: October 2021Trip type: Travelled with family
Room Tip: Book a time for Dinner or Breakfast if they have full capacity in advance.
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Pavli wrote a review 16 Oct
8 contributions1 helpful vote
I had a voucher for afternoon tea / virgin experiences/. It was very easy to book. The food was really nice. Everything fresh. Nice restaurant. Polite staff. Would recommend . We also went on the steam train. Which was ok. But could be better.
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Date of stay: October 2021Trip type: Travelled as a couple
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Nigel M wrote a review 10 Oct
London, United Kingdom77 contributions59 helpful votes
We stayed for two nights with a group of friends - 16 of us. As with many places post Covid lockdowns etc the hotel appeared a little short of staff - however this was obviously neither the hotels or staffs fault. Some confusion and lack of management in a couple of areas but the staff themselves, without exception, were nothing but polite and helpful for which they should be commended. I hope Mercure are appreciative and recognise the effort that the staff are clearly making in difficult times. A wedding on both days meant that it was busy and a little noisy on both afternoons and evenings. Perhaps they should not have booked so many other guests in but I am sympathetic to the need to rebuild the business and gain some much needed revenue. Room a little tired and when things are better some investment is needed. Thanks again to the excellent staff.
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Date of stay: October 2021Trip type: Travelled with friends
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Elaine Penshaw wrote a review 10 Oct
Washington28 contributions8 helpful votes
Stayed with a coach party for a few nights. Staff were faultless and food superb. Excellent breakfast and dinner in comfortable dining room. Bedroom and bathroom very clean and comfortable. Big TV , tea and coffee facilities
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Date of stay: October 2021
Value
Rooms
Service
Room Tip: Rooms on 1st floor are quieter but no lift
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PRICE RANGE
US$83 - US$159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure tunbridge wells hotel pembury, ramada hotel tunbridge wells, ramada royal tunbridge wells, royal tunbridge wells ramada
LOCATION
United KingdomEnglandKentRoyal Tunbridge WellsPembury
NUMBER OF ROOMS
84
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Frequently Asked Questions about Mercure Tunbridge Wells
Which popular attractions are close to Mercure Tunbridge Wells?
Nearby attractions include The Parish Church of Saint Peter (1.0 km) and The Parish Church of Saint Peter (1.0 km).
What are some of the property amenities at Mercure Tunbridge Wells?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Mercure Tunbridge Wells?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Mercure Tunbridge Wells?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Tunbridge Wells?
Yes, free parking is available to guests.
What are some restaurants close to Mercure Tunbridge Wells?
Conveniently located restaurants include The Black Horse, The Camden Arms Restaurant, and Ocean fish and chips.
Are there opportunities to exercise at Mercure Tunbridge Wells?
Yes, guests have access to an indoor pool during their stay.
Is Mercure Tunbridge Wells located near the city centre?
Yes, it is 0.7 km away from the centre of Pembury.
Are pets allowed at Mercure Tunbridge Wells?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mercure Tunbridge Wells offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Mercure Tunbridge Wells?
Many travellers enjoy visiting Brenchley War Memorial (5.9 km), Matfield War Memorial (4.2 km), and The Bar at the Brown Trout (7.9 km).