We have just returned after a weeks stay at this fabulous and beautiful hotel. It was our first time and everything was made to feel special throughout the week. The room was meticulously clean and replenished twice daily. The Spa was offering the best treatments I have ever had. The staff from management down to cleaners were so helpful and friendly and finally the food, OMG, the food here on half Board was superb, offering us a 4 course taster menu that differed everyday. I cannot fault this wonderful haven of tranquility and friendship. Thank you everyone for making our stay to memorable and special. I'm not soppy but I actually cried when we left the hotel for the airport... We will be back
We have just returned from our first time at this wonderful hotel. We booked a standard room which was much better than we expected. The room was kept very clean and tidy with towels being replaced twice daily. There was also a turn down service. Water and fruit were replenished daily. The food in the restaurant was of an extremely high standard. We loved everything that was placed in front of us. The service in the restaurant was second to none. The pool area is lovely with plenty of loungers for everyone. There is no need to rush and save a bed!! There is a pool bar which you can use at lunchtime or, which is what we did, you can walk a few minutes along the promenade to find lots of cafes where you can have a snack. It is a short walk into Maspalomas where you will find more snack bars. All the staff were extremely helpful and attentive. The hotel is in a peaceful oasis where you can relax. We hope to return to this beautiful hotel.…
This was our first visit to this lovely hotel, hopefully will not be our last. The first impression of the hotel is wow! The pool area is beautiful. The food in the restaurant is first class and the pool bar is very nice with good staff to match. Rooms are clean and comfortable. It is a short walk to the shopping area and beaches.
Enjoyed a perfect week at this hotel which we were visiting for the first time. A wonderful oasis adjacent to the Maspalomas sand dunes. The hotel benefits from being low level with ground and first floor rooms only and enjoys stunning views to the mountains. The property is immaculate with very high quality interior design and furnishings throughout and beautiful gardens and pool area. The staff were without exception highly efficient, helpful and friendly and went out of their way to please. There was an excellent and extensive lunch menu served near the pool and dinner served in the restaurant was of an exceptionally high standard. In short a top class hotel fully deserving of its place in the Leading Hotels of the World.
We come in this hotel for more than 20 years. Very good food, very good service, very good location near by the beach and the shopping center Faro. We can take breakfast, lunch and diner outside on the terrace with splendid view on the mountains
Just arrived home after a 7 night stay. What a great hotel, service, food, pool and the staff all excellent. The rooms were very comfortable kept scrupulously clean by the staff. Plenty of sun beds around the pool with no need to reserve. A small gym with first class equipment and a Spa with its own pool all excellent and well kept. We will definitely return to this hotel
This is one of the best hotels I have ever stayed at and I have stayed at some wonderful well known ones. It is special not just because of the accommodation and the excellent food and wine list not to mention the lovely pool area. The staff are fantastic and can’t do enough for you but are so friendly too it really is like coming home we have been 4 times and have booked for next year
This was our second visit, for three weeks this time. It was nice to find the staff largely unchanged from two and a half years ago so it was very much like returning home. We like the very high level of service throughout the hotel and that all the staff are friendly and engaging. The pool area is very relaxing and the pool bar/restaurant is good value for lunch but the high spot is the restaurant where the daily and a la carte menus provide an excellent choice of dishes. Our one problem was with an outbreak of mosquitoes after a short shower. We were told that this was most unusual and regular visitors confirmed this to be the case. Insect repellent was provided and a diffuser and spray were put in the room but it was uncomfortable for a few days. Nevertheless, we had a wonderful holiday and before we left we booked a four week stay for next time.…
A very relaxing 10 days. The hotel grounds are very pretty especially the pool area, all very clean and the staff without exception all excellent. Although not beach facing, it is only a very short walk away The food especially at the pool bar is very good Would recommend for a relaxing holiday
The staff at this hotel are outstanding; they are friendly, efficient and nothing is too much trouble. The facilities are first class, especially the restaurant where outdoor dining is a real treat . We will be back !
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