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Seaside Grand Hotel Residencia

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Avenida del Oasis 32, 35100, Maspalomas, Gran Canaria Spain
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Traveller (554)
Room & Suite (140)
Dining (88)
What is Travellers’ Choice Best of the Best?
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About

#3 of 221 hotels in Maspalomas
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
GreenLeaders Bronze level
The Seaside Grand Hotel Residencia, only member of “The Leading Hotels of the World” on the island of Gran Canaria, is situated in a place of exceptional beauty: an extensive palm grove in a natural park. At just a few steps from the sand dunes and beach of Maspalomas, the charming two-storey villas integrate harmoniously within the landscape, and enjoy spectacular views of the distant mountains.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Hiking
Water park offsite
Airport transportation
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa changing rooms
Personal trainer
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Outdoor dining area
Wine / champagne
Poolside bar
Car hire
Taxi service
Conference facilities
Meeting rooms
Spa
Body wrap
Facial treatments
Foot massage
Full body massage
Hammam
Hot spring bath
Manicure
Massage
Pedicure
Salon
Steam room
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Whirlpool bathtub
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Private bathrooms
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Luxury
Centrally Located
Languages Spoken
English, French, Spanish, German
947Reviews68Q+A100Room tips
Traveller rating
  • 840
  • 79
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jon l wrote a review Jan 2023
Great Malvern, United Kingdom1 contribution
We have just returned after a weeks stay at this fabulous and beautiful hotel. It was our first time and everything was made to feel special throughout the week. The room was meticulously clean and replenished twice daily. The Spa was offering the best treatments I have ever had. The staff from management down to cleaners were so helpful and friendly and finally the food, OMG, the food here on half Board was superb, offering us a 4 course taster menu that differed everyday. I cannot fault this wonderful haven of tranquility and friendship. Thank you everyone for making our stay to memorable and special. I'm not soppy but I actually cried when we left the hotel for the airport... We will be back
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Robert Heitzig, General Manager at Seaside Grand Hotel Residencia
Responded 1 week ago
Dear valued guest, thank you very much for having been our guest and your sharing your lovely review. I am delighted getting such wonderful feedback about your stay with us and especially about the culinary experience and that you had an amazing time. It was a pleasure having you as our guests and there can’t be a better compliment that you were crying that you had to leave. We already look forward to receiving you again in the near future. Best regards, Robert Heitzig General Manager Grand Hotel Residencia*****GL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
petfriend27 wrote a review Jan 2023
east midlands14 contributions32 helpful votes
We have just returned from our first time at this wonderful hotel. We booked a standard room which was much better than we expected. The room was kept very clean and tidy with towels being replaced twice daily. There was also a turn down service. Water and fruit were replenished daily. The food in the restaurant was of an extremely high standard. We loved everything that was placed in front of us. The service in the restaurant was second to none. The pool area is lovely with plenty of loungers for everyone. There is no need to rush and save a bed!! There is a pool bar which you can use at lunchtime or, which is what we did, you can walk a few minutes along the promenade to find lots of cafes where you can have a snack. It is a short walk into Maspalomas where you will find more snack bars. All the staff were extremely helpful and attentive. The hotel is in a peaceful oasis where you can relax. We hope to return to this beautiful hotel.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Standard room is more than adequate.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Robert Heitzig, General Manager at Seaside Grand Hotel Residencia
Responded 1 week ago
Dear Guest, thank you very much for your stay and your review. I am very happy to read that you had a perfect experience in our peaceful oasis and that we were able to delight you with our high standard gastronomy, comfortable rooms and attentive service. I am thrilled to read that the restaurant experience was second to none. What a wonderful compliment for our team We hope that you will return soon and that we can provide you with a restful holiday again. Best regards, Robert Heitzig General Manager Grand Hotel Residencia*****GL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shack wrote a review Jan 2023
12 contributions8 helpful votes
This was our first visit to this lovely hotel, hopefully will not be our last. The first impression of the hotel is wow! The pool area is beautiful. The food in the restaurant is first class and the pool bar is very nice with good staff to match. Rooms are clean and comfortable. It is a short walk to the shopping area and beaches.
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Date of stay: December 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Robert Heitzig, General Manager at Seaside Grand Hotel Residencia
Responded 3 weeks ago
Dear Henmog, thank you very much for your lovely review on TripAdvisor. I am very happy to read that you had a fantastic experience and a calm holiday in our Grand Hotel Residencia. We also hope that this has not been your last stay with us and that we will have the pleasure to welcome you again in the future. Best regards, Robert Heitzig General Manager Grand Hotel Residencia*****GL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nigel B wrote a review Dec 2022
Otley, United Kingdom1 contribution3 helpful votes
Enjoyed a perfect week at this hotel which we were visiting for the first time. A wonderful oasis adjacent to the Maspalomas sand dunes. The hotel benefits from being low level with ground and first floor rooms only and enjoys stunning views to the mountains. The property is immaculate with very high quality interior design and furnishings throughout and beautiful gardens and pool area. The staff were without exception highly efficient, helpful and friendly and went out of their way to please. There was an excellent and extensive lunch menu served near the pool and dinner served in the restaurant was of an exceptionally high standard. In short a top class hotel fully deserving of its place in the Leading Hotels of the World.
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Date of stay: December 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Social Media, Owner at Seaside Grand Hotel Residencia
Responded 28 Dec 2022
Dear Nigel, thank you very much for your lovely review. It is great to know that we could provide you with a fabulous stay and that our wonderful oasis with our attentive staff exceeded your expectations. To hear that you call our hotel an exceptional hotel which deserves being one of the leading hotels of the world makes my team and me incredibly proud and happy. Thank you very much for staying with us. We hope to be able to serve you again in the near future. Warm regards from all of us, Robert Heitzig General Manager Seaside Grand Hotel Residencia*****GL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rudy B wrote a review Dec 2022
Zoersel, Belgium5 contributions5 helpful votes
We come in this hotel for more than 20 years. Very good food, very good service, very good location near by the beach and the shopping center Faro. We can take breakfast, lunch and diner outside on the terrace with splendid view on the mountains
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Date of stay: March 2022
Location
Cleanliness
Service
Room Tip: We always have a standard room. Even this rooms are very confortable
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Social Media, Owner at Seaside Grand Hotel Residencia
Responded 8 Dec 2022
Dear Rudy, thank you very much for your lovely review and your loyalty to our hotel. I am happy to read that our Grand Hotel Residencia*****GL could provide you with a memorable experience once again and that you enjoyed our gastronomy, service and location. My team and I are already looking forward to your next visit. With very best regards, Robert Heitzig General Manager Grand Hotel Resiencia*****GL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Charles M wrote a review Nov 2022
Halifax, United Kingdom84 contributions90 helpful votes
Just arrived home after a 7 night stay. What a great hotel, service, food, pool and the staff all excellent. The rooms were very comfortable kept scrupulously clean by the staff. Plenty of sun beds around the pool with no need to reserve. A small gym with first class equipment and a Spa with its own pool all excellent and well kept. We will definitely return to this hotel
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Robert Heitzig, General Manager at Seaside Grand Hotel Residencia
Responded 1 Dec 2022
Dear Charles, Thank you very much for your fantastic review. I am happy to read that you enjoyed your stay with us and that our dedicated staff, our relaxing pool area and our exclusive gastronomy could contribute to a wonderful holiday experience. We look very much forward to welcoming you back in the future. Best regards from Gran Canaria, Robert Heitzig General Manager Seaside Grand Hotel Residencia*****GL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Angela M wrote a review Nov 2022
Bradford, United Kingdom66 contributions40 helpful votes
This is one of the best hotels I have ever stayed at and I have stayed at some wonderful well known ones. It is special not just because of the accommodation and the excellent food and wine list not to mention the lovely pool area. The staff are fantastic and can’t do enough for you but are so friendly too it really is like coming home we have been 4 times and have booked for next year
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Robert Heitzig, General Manager at Seaside Grand Hotel Residencia
Responded 23 Nov 2022
Dear Angela, thank you very much for your lovely review. It is great to know that we could once again provide you with a fabulous stay and that our attention to detail exceeded your expectations. To hear that we are one of the best hotels you have ever stayed in makes my team and me incredibly proud and happy. Thank you very much for staying with us. We cannot wait to receive you again next year. Warm regards from all of us, Robert Heitzig General Manager Seaside Grand Hotel Residencia*****GL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Parsifal wrote a review Oct 2022
Cheltenham, United Kingdom38 contributions30 helpful votes
This was our second visit, for three weeks this time. It was nice to find the staff largely unchanged from two and a half years ago so it was very much like returning home. We like the very high level of service throughout the hotel and that all the staff are friendly and engaging. The pool area is very relaxing and the pool bar/restaurant is good value for lunch but the high spot is the restaurant where the daily and a la carte menus provide an excellent choice of dishes. Our one problem was with an outbreak of mosquitoes after a short shower. We were told that this was most unusual and regular visitors confirmed this to be the case. Insect repellent was provided and a diffuser and spray were put in the room but it was uncomfortable for a few days. Nevertheless, we had a wonderful holiday and before we left we booked a four week stay for next time.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Probably not ideal for young families
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Robert Heitzig, General Manager at Seaside Grand Hotel Residencia
Responded 9 Nov 2022
Dear Montalcino, thank you very much for your lovely review on TripAdvisor. I am very happy to read that you had another fantastic stay in our Seaside Grand Hotel Residencia and that especially our attentive service, our relaxing pool area and our high quality gastronomy were to your liking again. It is true that a mosquito outbreak is rare in Gran Canaria due to the low rainfall. I hope that the repellent we provided was of some help and that you still had a pleasant time. We appreciate your loyalty to us and our hotel and are already looking forward to welcoming you again for your next stay. Best regards, Robert Heitzig General Manager Seaside Grand Hotel Residencia*****GL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alan and Jill wrote a review Oct 2022
Billericay, United Kingdom157 contributions69 helpful votes
+1
A very relaxing 10 days. The hotel grounds are very pretty especially the pool area, all very clean and the staff without exception all excellent. Although not beach facing, it is only a very short walk away The food especially at the pool bar is very good Would recommend for a relaxing holiday
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: Plenty of sunbeds no need to get up early to reserve!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Robert Heitzig, General Manager at Seaside Grand Hotel Residencia
Responded 9 Nov 2022
Dear Guest, thank you so much for your recent stay with us and for your lovely feedback on TripAdvisor. I am pleased to read that you had a relaxing time in our hotel and that you especially enjoyed our beautiful grounds and our excellent cuisine. Once again, thank you for your kind words and your recommendation and we hope to have the pleasure to welcome you again very soon. Warm regards, Robert Heitzig General Manager Seaside Grand Hotel Residencia*****GL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BillCarolUK wrote a review Oct 2022
UK9 contributions6 helpful votes
The staff at this hotel are outstanding; they are friendly, efficient and nothing is too much trouble. The facilities are first class, especially the restaurant where outdoor dining is a real treat . We will be back !
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Date of stay: October 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Robert Heitzig, General Manager at Seaside Grand Hotel Residencia
Responded 24 Oct 2022
Dear BillCarolUK I cannot thank you enough for the excellent review, especially about our staff! It looks that you took advantage of our facilities and the alfresco dining with culinary delights from our chefs. We look forward to seeing you again. Warm regards Robert Heitzig General Manager Seaside Grand Hotel Residencia*****GL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$417 - US$751 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
seaside grand maspalomas, grand hotel residencia
LOCATION
SpainCanary IslandsGran CanariaMaspalomas
NUMBER OF ROOMS
94
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SEASIDE GRAND HOTEL RESIDENCIA: UPDATED 2023 Reviews, Price Comparison and 718 Photos (Gran Canaria, Canary Islands) - Tripadvisor

Frequently Asked Questions about Seaside Grand Hotel Residencia
Which popular attractions are close to Seaside Grand Hotel Residencia?
Nearby attractions include Chester Meloneras Club & Lounge (0.4 km), Paddys Bar Maspalomas (0.4 km), and La Charca (0.4 km).
What are some of the property amenities at Seaside Grand Hotel Residencia?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Seaside Grand Hotel Residencia?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Seaside Grand Hotel Residencia?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Seaside Grand Hotel Residencia?
Yes, free parking is available to guests.
What are some restaurants close to Seaside Grand Hotel Residencia?
Conveniently located restaurants include El Oasis Tapas y Cócteles, Tavolo14, and Velero Casa Antonio.
Are there opportunities to exercise at Seaside Grand Hotel Residencia?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Seaside Grand Hotel Residencia have airport transportation?
Yes, Seaside Grand Hotel Residencia offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Seaside Grand Hotel Residencia?
Yes, dry cleaning and laundry service are offered to guests.
Does Seaside Grand Hotel Residencia offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Seaside Grand Hotel Residencia?
The staff speaks multiple languages, including English, Spanish, French, and German.