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Dunas Maspalomas Resort

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Dunas Maspalomas Resort
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949 Reviews from our TripAdvisor Community

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There are newer reviews for Dunas Maspalomas Resort
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Showing 304: English reviews
Alkmaar, The Netherlands
1 review
Reviewed 4 weeks ago

Very nice swimmingpool with sunbed and parasols. We liked the garden and the look of the bungalows. There were a lot of little children of Dutch, English and Swedish people.,The animation team is very active and very friendly. They really made a difference for us. In the restaurant there is a lot of choice. At the reception the staff is... More 

Review collected in partnership with this hotel

Helpful?
Thank wendy_tesselaar
Dunashotels, Director de Relaciones Públicas at Dunas Maspalomas Resort, responded to this review

Dear Guest, Thank you very much for your open and kind words. We highly appreciate that you took your time to share your experiences with us and our community on Tripadvisor. We are delighted to hear that you spent wonderful days here on the island and that you had been very much pleased with the services and facilities provided by... More 

Falkenberg, Sweden
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

Great place. Friendly staff, clean, nice service. Very good buffet, good pool bars. Near to maspolomas Beach and cheap taxi to Playa de ingles. The staff spoke Swedish, partly, the entertainment was fantastic for all incur.

Review collected in partnership with this hotel

Helpful?
Thank Magnus E
Dunashotels, Director de Relaciones Públicas at Dunas Maspalomas Resort, responded to this review

Dear Guest, Thank you very much for your open and kind words. We highly appreciate that you took your time to share your experiences with us and our community on Tripadvisor. We are delighted to hear that you spent wonderful days here on the island and that you had been very much pleased with the services and facilities provided by... More 

Helsinki, Finland
1 review
Reviewed 4 weeks ago

We stayed a week all inclusive with kids aged 4 and 7. They loved it, the pool, the minidisco, the easiness of it all. Relaxing for the adults too, though for us would have been nicer if there was something around by foot. The food was fresh and good quality, there was variety but got a bit boring in the... More 

Review collected in partnership with this hotel

Helpful?
Thank kristar828
Dunashotels, Director de Relaciones con Clientes at Dunas Maspalomas Resort, responded to this review

Dear kristar828, It is wonderful to read your personal review on Tripadvisor regarding your recent holidays at our hotel. We are truly pleased to read that you felt comfortable from the very beginning and that you fully enjoyed the food and the pools. Also thank you for your criticism about the wine, because they help us to improve. Once again,... More 

Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Very freindly staff very clean accomadation good location have been here before and would be going again.good food all rooms with air con much better. Bar staff more than helpful pools very clean and well located

Review collected in partnership with this hotel

Helpful?
1 Thank E5194BVsusanl
Dunashotels, Director de Relaciones con Clientes at Dunas Maspalomas Resort, responded to this review

Dear E5194BVsusanl, thank you very much for the lovely feedback! We are glad to read that you had a delightfull holiday! We already passed on the compliments to our bar staff. Can't wait to see you again! With kind regards from sunny Maspalomas, Anastasia Lust (Guest Relations) More 

Newbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Good hotel but baths need changing. Sharp splits that were rusty and without th staff finding a bath mat for us to use we wouldn't have been able to utilise. A/c doesn't really work either. Minimum setting was 22 degrees but didn't blow cold air

Review collected in partnership with this hotel

Helpful?
Thank happyfamily123456
Dunashotels, Director de Relaciones con Clientes at Dunas Maspalomas Resort, responded to this review

Dear happyfamily123456, thank you very much for your feedback. We are very sorry for the inconveniences! We will try our best to fix the problems immediately and hope that we can welcome you in our hotel some day again. Sincerely yours, Anastasia Lust (Guest Relations) More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

Had a fantastic time here. Had a 2 bed bungalow right next to the main pool and restaurant. Bit noisy at night but didn't bother us as we are a family with 2 teenagers. Staff are amazing. Entertainment staff were very friendly and hardworking. Everything was announced in English, German, Spanish and French. Food was off a high quality. Highlight... More 

Helpful?
Thank Jan C
Dunashotels, Director de Relaciones Públicas at Dunas Maspalomas Resort, responded to this review

Dear Guest, Thank you very much for your open and kind words. We highly appreciate that you took your time to share your experiences with us and our community on Tripadvisor. We are delighted to hear that you spent wonderful days here on the island and that you had been very much pleased with the services and facilities provided by... More 

1 review
Reviewed 29 October 2016 via mobile

We were 2 weeks in this amazing hotel. We had a bungalow for our family of five. We called to the hotel before we came and asked to get a bungalow far from the pools and in a qiuet area because we have a child with hyperactivity disorder. They say it was no problem and we got exactly what we... More 

Helpful?
Thank Malin S
Dunashotels, Director de Relaciones con Clientes at Dunas Maspalomas Resort, responded to this review

Dear Malin Falcón, we wish to thank you very much for your comments published on Tripadvisor. It’s a delight to read that you enjoyed your stay with us and that especially the staff, the animation team and the ambiente were to your satisfaction. We would be more than happy to welcome once again and remain with best regards, Anastasia Lust... More 

Swindon, United Kingdom
1 review
Reviewed 28 October 2016 via mobile

Just returned from a weeks stay. Great time, kids loved the pool and animation team (they are still singing the songs from the mini disco!!) Hotel was more than helpful with my son's food requests which made meal times easier for him.

Helpful?
Thank sfox79
Dunashotels, Director de Relaciones con Clientes at Dunas Maspalomas Resort, responded to this review

Dear sfox79, It is wonderful to read your personal review on Tripadvisor regarding your recent holidays at our hotel. We are truly pleased to hear that you felt comfortable from the very beginning and that you fully enjoyed the bungalows, the animation and the pools. It is a pleasure to us that we could help you with the special meal!... More 

Leicester, United Kingdom
1 review
Reviewed 28 October 2016

The reception was too small. There was only one bar and was downstairs from the reception. Food variety was poor. The food quality was average. The drinks were very low quality. The rooms were shabby needed refurbing. Mould in the bathroom. Way too expensive for a shabby hotel

Review collected in partnership with this hotel

Helpful?
Thank Ron S
Dunashotels, Director de Relaciones con Clientes at Dunas Maspalomas Resort, responded to this review

Dear Ron S, first thank you for spending the time to write a feedback! We are very sorry that you got a bad picture of our hotel. We will try our best to improve and hope - despite all the inconveniences - to see you again. Sincerely yours, Anastasia Lust, (Guest Relations) More 

Amsterdam, The Netherlands
1 review
Reviewed 28 October 2016

We stayed at Dunas Maspalomas with 2 families with small children. We had a great time. The parc is maintained very well the bungalows are clean and well equipped. The personnel was very nice and helpful. The animation was very nice for the children. The food is good.

Review collected in partnership with this hotel

Helpful?
Thank 691brittm
Dunashotels, Director de Relaciones con Clientes at Dunas Maspalomas Resort, responded to this review

Dear 691brittm, thank you very much for your feedback! We are very happy to reed that you had an exciting holiday! Our staff says thanks for that you enjoyed their services! We hope to see you again in our hotel Dunas Maspalomas Resort! With kind regards from sunny Maspalomas, Anastasia Lust (Guest Relations) More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
This super holiday park comprises one, two and three bedroom villas with kitchens and spacious terraces. It is located in the middle of a subtropical garden of over 75,000 m2, making it a unique holiday park within the Canary Islands. Adjacent to the 4 star Dunas Suites & Villas Resort, it is just a few metres from the Maspalomas golf course and the Dunas de Maspalomas nature reserve, whose beach is approximately 1 km from the resort. This hotel is ideal for families, couples and golfers who wish to enjoy the natural environment by strolling around the grounds.The 3 star complex Dunas Maspalomas Resort was renovated en june 2013 with new textiles, new paintings in pale tones, most recent decoration, new kitchen with appliances, new flat screen TV, new electric installation, new accessories and taps in the bathrooms, with additional vanity mirror and hairdryer. ... more   less 

Additional Information about Dunas Maspalomas Resort

Address: Avenida Airmarin s/n, 35100, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas
Price Range: $225 - $555 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dunas Maspalomas Resort 4*
Number of rooms: 207
Reservation Options:
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Also Known As:
Dunas Maspalomas Hotel Maspalomas
Dunas Hotel Maspalomas
Dunas Maspalomas Resort Gran Canaria
Hotel Style:
#7 Top resorts Hotel in Maspalomas
#26 Luxury Hotel in Maspalomas
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Questions & Answers

Here's what travellers have asked, with answers from Dunas Maspalomas Resort staff and other travellers.
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Questions? Get answers from Dunas Maspalomas Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Apartments close to the small pools are likely the quietest”
 of 5 bubbles Tapio31, 27 Nov 2016 | Read review
“away from the kitchens & garbage!”
 of 5 bubbles lLin-n-Tan, 25 Nov 2016 | Read review
“Away from the main pool/bar”
 of 5 bubbles tcjp1, 4 Nov 2016 | Read review
“If you like it quiet then ask for rooms away from pool sides, especially the main pool.”
 of 5 bubbles TheFazeys, 4 Nov 2016 | Read review
“Make sure it's away from the pool area which can get VERY noisy!”
 of 5 bubbles GedC122, 16 Oct 2016 | Read review
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