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Palm Oasis Maspalomas

Certificate of Excellence
05/06/2017 06/06/2017
1 room 2 adults 0 children
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769 Reviews from our TripAdvisor Community

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Showing 422: English reviews
Eastbourne, United Kingdom
Reviewed 25 May 2015

2 weeks from May 9 to 23rd. Stayed in A 2 bed T2 apartment with a rooftop sun beds . Maintenance being done with one of pools and the main kitchen.the November members always vote for any maintenance to take place at this time. so check before you go in May. Otherwise cannot complain .eating at breakfast or dinner can...

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Helpful?
1Thank pia96
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear guests, We deeply appreciate the time you have taken to share your experience with us in Tripadvisor. Your opinion is very important for us because we always try to improve our service. We are really pleased that you enjoyed the hotel facilities and your holidays in Palm Oasis. Regarding your comment about the renovation, we always use to do...

Uk
Reviewed 25 May 2015

Fantastic hotel, spotlessly clean. We stayed in the penthouse suite, everything you need, loved the juccuzzi and sauna. On arrival we had tea bags, sugar, coffee and water supplied to us by the hotel. Great breakfast. Everything you need is within walking distance, but there is a taxi area just outside, the hotel runs a bus that takes you to...

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Helpful?
1Thank bennydabull99
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear guest, Thank you so much for taking time to write this kind review and share it with other travelers in Tripadvisor. We most appreciate your comments regarding the food, service and accommodation. We are also very happy about your kind comments about our staff, which we will transmit to them, I´m sure that they will be very proud. If...

Holland
Reviewed 18 May 2015

We liked the one bedroom appartment very much. The garden was beautiful and the big pools were 28 degrees celcius in May. We wanted to have breakfast in the restaurant but the breakfast buffet looked basic and uninviting. The sofabed is only suitable for children less than 1.60 meters. The indoor parking was very cramped. The free WIFI signal was...

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3Thank memberHolland
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear clients, thank you very much for taking time to write your opinion about your recent stay in Palm Oasis. We are very happy to know that you passed an excellent stay. Thank you also for your comments for to improve certain things, which have been send to the responsible departments. Our reception is available 24 hours a day for...

Higher Bebington
Reviewed 18 May 2015

This very large hotel is about an hours walk to the centre of Playa Del Ingles or a 4 Euro cab ride. I was with my friend who was let down at the last minute to attend Gay Pride. We had a great time. The apartment D511 in on the top floor. Avoid the D rooms on the ground floor...

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Helpful?
4Thank Ann H
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear clients, Thank you for posting your comment about your recent stay at the Palm Oasis in Tripadvisor. As we always try to improve our services and offers, your comments help us a lot for to make this possible. We most appreciate your comments regarding the buffet, the service and good accommodation. In months with a lower occupation like in...

United Kingdom
Reviewed 8 May 2015

Hi, My wife & I spent two weeks at Palm Oasis from the 9th of April this year in Studio 511 overlooking the tennis court and outwards towards Maspalomas and the Sea. The accommodation was plentiful for two people and offered everything you need from a full kitchen, double bed, great bathroom with towels changed and the room serviced daily...

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9Thank twotone2015
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear guests, Thank you for taking the time to leave us your detailed review of your last holidays in Palm Oasis, we are sure that your feedback will be very helpful for other travelers. Our objective is to provide our guests a great service along with a relaxing and beautiful atmosphere. We most appreciate your comments regarding great food, great...

Cheshire
Reviewed 28 April 2015

My wife and I have just returned from another two week break at Palm Oasis in Sonnenland, Gran Canaria. We purchased this time share 13 years ago and, quite frankly, if we do not visit at least once a year, we feel as though we have missed out on something. The staff are always polite, the maid service is friendly...

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3Thank keyboardCheshire
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear guests, First of all we would like to thank you for all your nice words and for sharing your experience in Tripadvisor. We are pleased to know that you enjoyed your holidays again since 13 years in your “second home” and that you had an overall relaxing and peaceful stay with us. We appreciate all your comments and nice...

Reading, England, United Kingdom
Reviewed 20 April 2015

Just spent a week at Palm Oasis, apartment was spacious and clean, pools lovely, however the place is lacking in entertainment in the evening. There is no bar and the restaurant's food was not very appertising. We ate in most of the time, shopping at the local Spar. Good job we took a pack of cards.

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Helpful?
3Thank Janet Z
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear guests, Thank you for posting your comment about your recent stay at the Palm Oasis. Your opinion is very important for us for to improve our service. We are very glad that you enjoyed your stay with us and that you liked our facilities. Regarding your comments about the restaurant and bar , we have taken notice and we...

Reviewed 2 April 2015

i think it is a nice place for childeren until 12 yaers. It is very quiet and for adults it is a very nice complex, especialy un wintertime when the pools are heated. Lovely! The complex and the apartments are all very clean and the staff is very friendly

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1Thank Maria M
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear guest, Thank you for sharing your review of your recent visit at Palm Oasis , we highly appreciate your recommendation of our hotel to future guests. We are very happy to have met your expectations and we are really pleased that you enjoyed the hotel facilities and your holidays. Thank you also for your lovely comments about the team....

Rijswijk, The Netherlands
Reviewed 23 March 2015

We spent two weeks at Palm Oasis, last week of February and first week of March 2015. Glad to say the weather was fine. It was quite cool in the mornings and at night, but on the daytime the temperature climbed considerably. Afternoon temperatures were in between 23 and 30 degrees. Most days were sunny, sometimes a strong wind. We...

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5Thank Hennie100
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear guests, Thank you for choosing Palm Oasis for your holidays and for sharing your opinion about our Hotel with other travelers. We are sorry that you had the first day trouble for to find our Hotel, you always can call our reception in this case and they will be delighted to give you the correctly indications for to find...

Shrewsbury, United Kingdom
Reviewed 17 March 2015

I have just come back from a week staying at Palm Oasis, this was my first trip to Gran Canaria and the weather was great, warm and sunny every day. Our accommodation was large, clean and well equipped, a full size fridge freezer, no oven, but a microwave and electric hob. The king size bed was firm, but comfortable. The...

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Helpful?
6Thank Harvey109563
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear Guest, First of all we would like to thank you for taking time to write this complete review of Palm Oasis. Your opinion is very important for us as our principal objective is that our guests enjoy their holidays and therefore we are working every day to improve our services. We are delighted to hear that you had an...

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Palm Oasis Maspalomas

Address: Avda Albert Einstein s/n | Sonnenland, 35100, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas
Price Range: $102 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Palm Oasis Maspalomas 3*
Number of rooms: 234
Reservation Options:
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Also Known As:
Palm Oasis Hotel Maspalomas
Maspalomas Palm Oasis
Palm Oasis Gran Canaria
Palm Oasis Maspalomas Gran Canaria
Hotel Style:
#13 Family Hotel in Maspalomas
#14 Best Value Hotel in Maspalomas
#25 Romantic Hotel in Maspalomas
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Questions & Answers

Here's what travellers have asked, with answers from Palm Oasis Maspalomas staff and other travellers.
97 questions
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essex
over a year ago
Cambridge, United Kingdom
London, United Kingdom
over a year ago

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Questions? Get answers from Palm Oasis Maspalomas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High as possible away from the road. Facing the sea is perfect and ask for a villa.”
F4956FZjeffl, 26 Apr 2017 | Read review
“There are ground floor rooms suitable for wheelchair users or people with difficulty using stairs”
X9311UIsarahb, 24 Apr 2017 | Read review
“every one said there apts. were great”
sayagain, 23 Apr 2017 | Read review
“Best view is of the hills, best room to have is where you get sun all day”
  • View from balcony
annemcnaught1, 18 Apr 2017 | Read review
“Room with solarium for all day sun. Do a bit of research if you picky like me!”
746sallyt, 29 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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